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CMI Highlights

Chartered Management Institute

Why we need Help to Hire One of the priorities of Chancellor Jeremy Hunt’s Spring Budget is increasing productivity by boosting skills and getting the economically inactive, particularly the over-50s, back into work. Experts suggest that more than half of the productivity gap between the UK and the USA can be attributed to poor management.

Policies 121
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Like It or Not, You Are Always Leading by Example

Harvard Business Review

I’ve found no better diagnostic for promoting authentic revelations around personal leadership style and substance. Those answers begin building productive paths and platforms for leadership development. Will innovators literally go the extra thousand miles for their early adopters?

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How to Engage Your Customers and Employees

Harvard Business Review

Meanwhile, engaged customers are three times more likely to recommend or advocate a product or service to a friend. When customers wake up and decide they are the product, they will stop trading privacy for convenience. Haphazard approaches to engagement negate good intentions.

B2C 15