Mon.Oct 17, 2022

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12 Powerful Phrases to Help You Navigate Challenging Workplace Conflict

Let's Grow Leaders

Prepare for Workplace Conflicts. with a few “Go-To” Conversation Starters. Have you ever felt this way? You’re in the middle of a challenging workplace conflict, and you’re at a complete loss for words. You’re mad. They’re mad. Maybe you even say something you can’t take back. And then in the middle of the night, the perfect words come to you.

Power 546
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Leading is a Lonely Job

Kevin Eikenberry

Leading is a lonely job. If you have been in any sort of leadership role you know that is true. It’s funny that a role that we perhaps aspired to, and one that may have some cache’ and even leave others a bit envious could be lonely. But it is. Let’s talk about why that […]. The post Leading is a Lonely Job appeared first on Kevin Eikenberry on Leadership & Learning.

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Things Your Pharmacy Should Have in Place Before Opening

Joseph Lalonde

This is a contributed post to JMLalonde.com. For more information on contributing a post, please see our contributing policies. So, you’re thinking of opening a pharmacy. That’s great! The pharmacy industry is booming, and there’s always room for another player in the market. But before you open your doors for business, there are a few things you need to have in place.

Insurance 210
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3 Ways to Quiet Constant Complaining

Leadership Freak

Constant complaining feels good to grumblers. Lousy leaders complain like squawking crows. If they didn’t feel unhappy, they wouldn’t feel anything. Even when you do well, lousy leaders bellyache.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Become the Ritz Carlton of Your Industry and Create Cult-Like Customers

CEO Insider

You can’t have a business without customers. It’s that simple. But to create cult-like customers, customers who become ambassadors for your brand and tell others about you—well that takes providing value and creating an experience that they’ll never forget. Success in business is determined by one thing—your ability to acquire new customers and retain them […].

Industry 104
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How To Be Heart-Led Company

Eric Jacobson

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling new book, Leading With Heart. CEO coaches and authors John Baird and Edward Sullivan share that anyone can learn how to make an authentic connection with their teams in order to drive better outcomes.

Company 87

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Zoom Calls Don’t Do Much To Combat Loneliness

The Horizons Tracker

Loneliness is as big a problem today as ever before, with the likes of Noreena Hertz arguing that we’re in the midst of a loneliness epidemic. During the Covid pandemic, we had to resort to using platforms like Zoom and WhatsApp to provide human connectivity, but was that sufficient to ward off the threat of loneliness? Research from Harvard Business School aimed to establish whether such virtual communication was as effective at mitigating loneliness as in-person contact.

Survey 80
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7 Qualities of an Easy to Follow Leader

Ron Edmondson

Are you an easy to follow leader? I might ask – are you followable? Followable may not be a Scrabble approved word – or even a word, but the application and the intent of the word is huge. Leaders who are easy to follow inspire people to join them on a journey and they develop loyalty from their team. A couple of good questions to ask yourself: Do people want to follow my lead?

Quality 67
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We’re More Comfortable With Discrimination When It Is Done By Algorithms

The Horizons Tracker

Most people feel a profound sense of unfairness when they encounter discrimination, so tend to judge humans negatively when they engage in discriminatory behavior. Research from Yale reveals that we’re often far more accepting of discrimination when it’s performed by algorithms, however. Algorithmic bias. The researchers conducted eight experiments featuring over 3,900 participants from Canada, Norway, and the US.

Morale 78
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What To Say In An Exit Interview: 5 Do’s And Don’ts

HR Digest

Letting go of a job is not an easy task, but sometimes it’s inevitable. It could happen for various reasons as well. However, your employer might request that you have an exit interview before you leave. Most people are often puzzled about what to say in an exit interview or what answers to give to their bosses. The need for an exit interview is growing and employers have a better understanding of why performing one is so important.

Advice 59
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Speed Of Automation Should Be Halved To Help People Adapt

The Horizons Tracker

When it comes to automation, the topic can often be framed in a way that accentuates its seeming inevitability. The inevitable march of technology can make things appear as though all automation is positive automation. Research from Dartmouth and MIT suggests that this isn’t always the case, and that excessive speed of automation may not always be a good thing.

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How to Write Meeting Action Items (+Template)

Niagara Institute

When you lead meetings, do you find that your participants return week after week having made little to no progress? Do you find that experience frustrating? While it might be tempting to blame your participants, you, as the meeting leader, share responsibility with them. If you want your participants to make progress, you must make it abundantly clear what needs to be done in that time.

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What Is A Career Self-Assessment?

HR Digest

Have you ever felt dissatisfied with your career in the long run even though it looked like the best job ever? Well, most people can relate to this. The rate at which employees feel unhappy and less satisfied with their jobs is alarming and you might ask why. Here’s an answer; many people go into their current jobs without doing any self-assessment and determining if the job was truly for them.

Career 52
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How to Recover from a Toxic Job

Harvard Business Review

Traumatic work experiences can stick with you. Here’s how to find closure and move forward with confidence.

How To 19
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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Stop Telling Introverts to Act Like Extroverts

Harvard Business Review

Acting out of character can take a serious mental toll, according to new research.

Article 20
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When Climate Collaboration Is Treated as an Antitrust Violation

Harvard Business Review

Corporate cooperation will be critical in the fight against climate change — but the law might get in the way.

Cooper 16
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How to Intervene When Your Team Has Too Much Work

Harvard Business Review

Six actions to take when your team is under-resourced but overly in-demand.

Team 18
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How Do I Transition from a Corporate Leadership Role to Entrepreneurship?

Harvard Business Review

A former corporate leader learns how to plot a new career as an entrepreneur.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Ups and Downs of Being a First-Time Manager

Harvard Business Review

Three women describe the lessons they’ve learned and the realities they weren’t prepared for.