Thu.Jan 12, 2017

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4 Secrets to a Successful Performance Improvement Conversation

Let's Grow Leaders

You sit down for an earnest performance improvement conversation. Things improve for a minute. And the next day (or the day after), she’s back to her “hot mess” behavior. Sound familiar? Maybe it’s her. Some people are hard to reach. But before you write her off as “unfixable,” take a hard look at your approach. Center Your Performance Improvement Conversation Around These Four Components.

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2 Self-Leadership Hacks for Positivity

Lead Change Blog

While on vacation I was reminded of the power of positivity. During lunch, my wife and I couldn’t help but notice a particular waitress who bounced from table to table, serving her customers with a smile and a side of joy. We watched as she delivered a child’s sandwich in a sing-songy voice. “Here comes your grilled cheeeeese and haaaaam.” She made it fun.

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Values Alignment for First Respoinders and More

Great Leadership By Dan

Guest post from S. Chris Edmonds: I am thankful for many things--only one of which is our first responders. Law enforcement and fire personnel lay their lives on the line every day. Their jobs are immensely stressful and demanding, and 99% of them serve with grace, skill and speed. Skill alone doesn’t make a firefighter or law enforcement officer effective.

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Legacy: Define Power – Determine Purpose – Discover Passion

Leadership Freak

“We don’t get burned out because of what we do. We get burned out because we forget why we do it.” Jon Gordon, co-author of, “Life Word,” with Dan Britton and Jimmy Page.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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The Outward Mindset with Jim Ferrell

Kevin Eikenberry

For over 30 years, Arbinger has dedicated themselves to researching and exploring the power of mindset and understanding human motivation. In this episode, Jim Ferrell explains the difference between inward and outward mindset and shares some of their research on how the mindset we choose can ultimately determine our success as leaders. He’ll share resources […].

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The Pitfalls of Making Change Mandatory – and What to Do Instead

Change Starts Here

Once upon a time, a new client shared his vision for a change that he was responsible for implementing, but which would require significant work by other people in the organization to get it done. His approach was to convince a senior leader to make the goal and the path to achieving it mandatory. He wanted several teams to be required to meet on a regular basis to work on improving a new set of metrics he developed.

More Trending

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Lack of Leadership

ExactHire - Leadership

HR is into acronyms. Whether self-created, representative of the latest certifications or handed down by the U.S. Department of Labor (USDL), HR professionals swim in a sea of acronyms. So as SMS texting language emerged over the last decade, HR was better prepared than most. However, there is one acronym that HR simply cannot (and should not) tolerate: “LOL.”.

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The Difference in Popularity and Trust in Leading People

Ron Edmondson

It's important to know. In leadership, its important to know the difference in popularity and trust. I’ve seen leaders – whether pastors, politicians or in business – try to take people places, even worthy places, and believe people would follow because they are popular as a leader. Yet people didn’t follow – because the leader hadn’t developed enough trust in the people he or she was trying to lead.

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The Most Popular Videos on Our YouTube Channel in the Last Year

Deming Institute

Here are the most popular videos on The W. Edwards Deming Institute You Tube channel. Unsurprisingly, those with W. Edwards Deming in them are very popular. The videos with the most views in the last year: W. Edwards Deming: The 14 Points : 70,693 views (added 2 year ago). The Red Bead Experiment with Dr. W. Edwards Deming : 42,323 views (2 year ago).

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True Leaders Believe Dissent Is an Obligation

Harvard Business Review

These are head-spinning times for those of us who think about the best ways to lead and the most effective ways to compete. What defines acceptable personal behavior (let alone behavior worth emulating) among public officials? Why would executives at so many iconic organizations — Volkswagen, Wells Fargo, FIFA — tolerate behavior so egregious that it threatens the very future of their organizations?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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5 Ways to Say No at Work – Infographic

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us. [link].

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The Downsides of Being Very Emotionally Intelligent

Harvard Business Review

Gemma is extremely caring and sensitive. She pays a great deal of attention to others’ emotions and is kind and considerate. Gemma is also quite optimistic. She is usually upbeat and remains positive even in the face of bad news. Her colleagues love working with her because they see her as a beacon of calm. No matter how much stress and pressure there is at work, Gemma is enthusiastic and never loses her cool.

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A History of the Job Listing and How It Just Died [Infographic]

Kevin Eikenberry

2016 was the year the online job listing finally went belly up. This is driven by the fact that what people want from a job and a company has changed. It’s a massive preference shift. The largest generation of people in the workforce today (millennials) has come to value different things; you can’t convey how thoughtful a team is, how inspiring a workplace is, or what a company actually stands for in a job listing alone.

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How Investors React When Companies Announce They’re Moving to a SaaS Business Model

Harvard Business Review

On April 23, 2012, Adobe Inc. launched a Software-as-a-Service (SaaS) subscription version of its key product line, Creative Suite, causing its net income to plummet by almost 35% percent the following year. Yet by April 2016 Adobe’s stock price had nearly tripled from its value four years earlier. Adobe’s radical transformation from a product-based business model to a service-based one raised eyebrows in the industry, with many software vendors now wondering how radically they shoul

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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What to Do When You Make a Mistake at Work - SPONSOR CONTENT FROM HBX

Harvard Business Review

By Patrick Mullane, Executive Director, HBX. Well, that hurt. Twenty years ago, I was standing in my commander’s office as he told me in muted tones that I had not handled something well. He was a leader I really looked up to, and knowing I had disappointed him made his delivery even more painful—I almost wished he would just yell. About an hour earlier, during a tension-filled exercise, I had told his boss, in front of probably 50 others, to keep quiet while the team I managed tried

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What Cancer Researchers Can Learn from Direct-to-Consumer Companies

Harvard Business Review

Organizations striving to find new ways to attack cancer have much to learn from direct-to-consumer (DTC) companies. Specifically, they can profit from DTC firms’ expertise in persuading their customers to provide and share their data. This is something many cancer patients don’t do because they are unaware of the data’s importance or their power to instruct institutions to share it.

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Voices from the January-February 2017 Issue

Harvard Business Review

Roger Martin of Rotman School of Management, Paul Zak of Claremont Graduate University, Clayton Christensen of Harvard Business School, comedian Jerry Seinfeld, and HBR Editor-in-Chief Adi Ignatius respectively discuss customer loyalty, the neuroscience of trust, entrepreneurship in Africa, the source of innovation, and the new, hefty magazine. For more, see the January-February 2017 issue.

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The Best Business Decisions Put People First - SPONSOR CONTENT FROM HBX

Harvard Business Review

By Patrick Mullane, Executive Director, HBX. The best business decisions are never ones of strategy, sales, or marketing. At least not directly. They are always people decisions. Whom we hire, how we manage, and whom we fire have far greater impacts on results than the things we usually think of as driving success. This should be obvious to all of us; after all, decisions don’t just materialize from the ether, ready to be executed on by managers sitting in a conference room primed to act.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Saying “No” to an Idea Doesn’t Have to Lead to Conflict - SPONSOR CONTENT FROM HBX

Harvard Business Review

By Patrick Mullane, Executive Director, HBX. If you, like me, have children, you’ve probably become convinced that the most common word in the English language is “no.” In fact, you may have concluded that “no” is the perfect sentence unto itself— no modifiers, adverbs, or adjectives needed. It’s always on the tip of the tongue with offspring around, no matter the question. “Dad, can I …” “NO!

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Why Trump Doesn’t Tweet About Automation

Harvard Business Review

Since winning the U.S. presidency in November, Donald Trump has tweeted frequently about job loss. He’s railed against corporations that plan to move jobs to Mexico or China. He’s taken credit for persuading companies, including Ford and Carrier Corporation, for keeping jobs at home. He’s been unalterably opposed to both outsourcing and big trade deals like NAFTA and the Trans-Pacific Partnership (TPP) because of the U.S. job losses they might engender.

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How the Attacks on Trump Reinforce His Strategy

Harvard Business Review

One of the tricky things about strategy is that good strategies end up seeming inevitable, and that makes them difficult to analyze. After the fact, we have trouble distinguishing cause from effect, or strategic choices from good luck — and as a result, we draw suspect lessons from the exercise. This is especially true when the success in question was a surprising one.