Fri.Sep 01, 2017

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5 Ways to Be a Leader in the New Face of Customer Loyalty

Lead Change Blog

When it comes to customer loyalty, everything has changed. Customers have more access to information than ever before, and they can make very informed choices. If you’re looking to be a better leader in the face of these changes, then you’re in the right place. Here’s what you can do to be a better leader and gain your customers’ loyalty… Understand the Changes.

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You Only Get One Chance to Recognize a Good First Impression

Women on Business

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First Look: Leadership Books for September 2017

Leading Blog

Here's a look at some of the best leadership books to be released in September. The Potential Principle : A Proven System for Closing the Gap Between How Good You Are and How Good You Could Be by Mark Sanborn. How to Be Happy at Work : The Power of Purpose, Hope, and Friendship by Annie McKee. Creating Great Choices : A Leader's Guide to Integrative Thinking by Jennifer Riel and Roger L.

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What You’re Missing Out On When You Speed Read

Joseph Lalonde

I’ve always had a love for comic books. Reading the stories of the X-Men , Wolverine , Captain America , and Daredevil brought me to a whole new world. The world of comics brought stories alive like I’d never seen before. Pages splashed with colors and beautiful images. Those images showing movement and energy. Words and pictures melded together to engage me.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Who’s Got the Monkey

Leadership Freak

Full disclosure: This post is an excuse to show our youngest granddaughter with the screaming monkey. Audiences love “Who’s got the monkey” stories.

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Weekly Round-Up: Women Driving Innovation, Candor That Delivers Results, Managing Change Quotes, Leaders and Entrepreneurs, & Great Communication From Elon Musk

leaderCommunicator

Welcome to my weekly round-up of recent top leadership and communication blog posts. As many of you know, each week I read and tweet several great articles and on Fridays, I pull some of my favorites together here on my blog.

More Trending

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UBER CEO CAN SAVE THE DAY Lolly Daskal on #CheddarLive

Lead from Within

If Dara Khorowshahi accepts the position he will face a long list of challenges but if he wants to succeed he will have to concentrate on these four levels. Watch and Listen to Lolly’s segment on CHEDDARlive < click link . The post UBER CEO CAN SAVE THE DAY Lolly Daskal on #CheddarLive appeared first on Lolly Daskal.

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4 Essential Things To Include On Your Business’s Website

Strategy Driven

< Photo courtesy of Pexels. Your website is an integral part of your business. It’s your online shop floor, and it has to be brilliant in order to really grab the interest of potential customers and businesses partners, and it also has to be easy to use so people can find what they need easily. There are a number of other features that your website should have to boost your business’s chance of success, so read on to find them out!

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The Problem with Saying “Don’t Bring Me Problems, Bring Me Solutions”

Harvard Business Review

It’s time to retire the saying “Don’t bring me problems, bring me solutions.” Even though advocates of this approach believe it reduces whining, increases empowerment , helps employees manage up, and boosts careers , it’s fraught with challenges. Not every problem has an easy solution. Tackling the complexity of most significant business issues can take a pool of talented people with diverse points of view.

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If America’s Economy Is Winner-Take-All, Why Are Some Smaller Businesses Thriving?

Harvard Business Review

The U.S. economy has grown more concentrated since the early 1990s, with big players taking home a larger share of revenue across industries. That trend has accelerated in recent years. Much of the concern has been around the financial industry, where despite complaints of “too big to fail,” the number of large, international banks has actually fallen since the crisis.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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A Public Health Lesson from Hurricane Harvey: Invest in Prevention

Harvard Business Review

As Hurricane Harvey bore down on the United States, President Trump pledged to unleash “the full force of government” to assist the victims of the storm. The White House later released a statement outlining the administration’s plan to make federal funds available to affected individuals, state and local governments, and some nonprofit organizations to meet the demands of the emergency.

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When Should Multinationals Move Back into Venezuela?

Harvard Business Review

The crisis in Venezuela has been escalating over the last few years as product shortages, social unrest, and political clashes have grown more severe. Then, in August, Venezuela’s president Nicolás Maduro formed a constituent assembly to rewrite Venezuela’s constitution (against the will of an opposition-controlled and democratically elected legislative), receiving the condemnation of several countries in Latin America and the European Union , which have refused to recognize the

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Research: Opposition to Federal Spending Is Driven by Racial Resentment

Harvard Business Review

Conflicts over federal government spending have been a defining feature of 21st-century American politics. It is not surprising that a general uptick in opposition to spending should follow a global economic crisis like the Great Recession. But the dynamics of the conflict are curious — in particular, fierce critiques of spending have come from areas of the U.S. that rely more heavily on federal money.