Leading Blog
AUGUST 8, 2024
I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Simon Bailey on resilience: “Life is full of highs and lows – Life is kind of like a wave in the sense that there are both peaks and dips. Sometimes, you feel like an absolute rockstar. Other times, you feel like the human equivalent of a discarded soft top surfboard.
HR Digest
AUGUST 8, 2024
The quest to identify skill gaps among workers is a constant endeavor with no end date, but that’s what it means to grow a workforce. Employees are hired with an armory of skill sets that match what an organization is looking for, but as the role evolves, the employee is expected to grow as well. This is easier to do in some roles, where the work done introduces the necessary skills to the employee, but in most cases, additional training is required to help the employee improve.
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Leadership Freak
AUGUST 8, 2024
Life requires management. Spontaneous living ends in disaster. Fulfillment follows intention. Self-management is managing personal energy. Read this post to discover 12 secrets to self-management. What are you self-management strategies?
Lead from Within
AUGUST 8, 2024
As an executive leadership coach, I’ve helped countless clients navigate the challenges of working with difficult colleagues. Whether it’s a personality clash, conflicting work styles, or unproductive behavior, managing a difficult colleague can be a significant source of stress and frustration. However, with the right approach and strategies, you can successfully manage these relationships and maintain a positive, productive work environment.
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical chops might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Join seasoned executive Chandra McCormack for a breakdown of how to lead with impact, connect with purpose, and cultivate a workplace culture that energizes rather than exhausts.
Innovation Excellence
AUGUST 8, 2024
GUEST POST from Shep Hyken Earlier this year, we surveyed more than 1,000 consumers in the U.S. for our 2024 State of Customer Service and Customer Experience (CX) Study. We asked about the importance of a personalized experience.
Women on Business
AUGUST 8, 2024
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Leadership and Management brings together the best content for leadership and management professionals from the widest variety of industry thought leaders.
Women on Business
AUGUST 8, 2024
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The Horizons Tracker
AUGUST 8, 2024
A recent study from the University of Michigan suggests that when media reports on a scientific study omit the numerical magnitude of its effect, there’s a notable increase in the risk of people developing biases. Without the numerical information provided by media outlets, individuals might wrongly perceive the study’s findings as more significant and impactful than they actually are.
thoughtLEADERS, LLC
AUGUST 8, 2024
Our reader poll today asks: How would you describe your team members’ expectations on getting promoted? They are frustrated they haven’t been promoted already 23.93% They believe they’re ready to be promoted now 20.86% They believe they’ll be ready for promotion in a year or less 9.82% They think they’re more than a year away from a promotion 7.37% They have no idea when or how they’ll get promoted 24.53% They expect they’ll never get promoted 13.49% Providing clarity on promotions.
The Horizons Tracker
AUGUST 8, 2024
In 2021, Stony Brook University started a study to see how Americans feel about artificial intelligence (AI). Their latest findings show that opinions on AI have changed. The researchers compared data from random groups in 2021 and 2023 to see if attitudes toward AI shifted, especially after OpenAI launched its ChatGPT chatbot in late 2022. Shifting perceptions The study adds to previous research on how people see AI, using tools like the Jones-Skiena Public Opinion of Artificial Intelligence Da
Advertiser: Paycor
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
Roundtable Talk
AUGUST 8, 2024
One of the most overlooked opportunities in leadership development programming is the ability to tap into the wisdom that exists when a smart group of leaders comes together to learn from each other. Too often we see a continued heavy reliance on the ‘sage on the stage’ method of learning where theory and frameworks are […] The post Connection Over Content Accelerates Leadership Impact appeared first on The Roundtable.
Harvard Business Review
AUGUST 8, 2024
Thank-you notes are a powerful professional tool for leaders. The author — a senior communications professional at Pfizer — shares her experiences learning about the power of thank-you notes from her high-powered mentor and seeing how it benefitted their business, professional relationships, and personal well-being. She also posits five principles of thank-you note-writing: Take time to reflect; thank those who are often forgotten; be specific; make it matter; and it’s never too late.
The Horizons Tracker
AUGUST 8, 2024
In the United States, many people think that undocumented immigrants are a big crime problem. Former President Donald Trump has used this idea to talk a lot about immigration from the U.S.-Mexico border. But a new study from Northwestern University gives us a different perspective. Researchers looked at data from the U.S. Census over the last 150 years to compare how often immigrants and U.S.
Harvard Business Review
AUGUST 8, 2024
Blue Cross, Blue Shield of Michigan (BCBSM) has gone on a journey from being the least efficient user of technology in the Blue Cross system to the most efficient as measured on a technology cost per employee basis. Not only that but they have absorbed waves of new technology: cloud, new security protocols, extensive mobile support, more than 20 production AI applications and now generative AI (gen AI).
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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