Mon.Jun 27, 2016

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When to Break the Rules

Let's Grow Leaders

I’m sitting next to Rick, a retired railroad engineer, on a delayed Southwest flight from Tampa to Baltimore. It’s been a LONG week of serial cancelled flights, and other travel frustrations. I’m wearing the same suit I wore in Detroit on Tuesday because I never did make it home between gigs. Rick doesn’t seem to notice the wrinkles, as we begin swapping travel nightmare stories.

Travel 238
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Build Your Leader SHIP

Lead Change Blog

Ships have important jobs. They take people and things to new destinations. But, to be seaworthy, a ship must float. And, to float, a ship requires a solid foundation. Leaders are like ships. They have important jobs. And they also need a solid foundation. Like shipbuilding, leaders must start with a design. Here’s a simple approach to building your Leader SHIP: S elf-assess.

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5 Steps for Women Entrepreneurs to Get Cash

Women on Business

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Welcome to Business 2.0 as Powered by New IT

N2Growth Blog

Business 2.0 represents a new way of thinking and doing for early 21 st Century companies. Unlike e-commerce where consumer transactions are done via the Web, Business 2.0 is about using the Internet-based services to drive entire business processes. Indeed, the work of transforming an enterprise to Business 2.0 is quite an undertaking. But, this transformation has an ally in “ New IT “–a confluence of cloud-based computing, digitalization, automated operational frameworks and

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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How Leaders can Ignite Innovation

Great Leadership By Dan

An executive at a company I work with recently told me: “W e have very creative employees who want to be innovative but find many obstacles created by the cultural opposition to it. We have to find a way to hold a mirror up to leaders so they can recognize the issue and then give them tools to overcome or at least neutralize the cultural barriers.” He’s so right!

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5 Ways to Stop Fixing and Start Developing

Leadership Freak

One of my deepest disappointments with myself is judging people through the lens of my strengths. If they aren’t like me, they need to be fixed. Fixing is rejecting. Judging blocks growth.

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3 actions to building a culture of trust

Lead on Purpose

Gaining and keeping the trust of those you lead is one of the top factors to your company’s ongoing success.

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The Power of a Safety Net

Kevin Eikenberry

Over the years we have worked frequently with Cirque du Soleil, and I’ve learned much while working with them. Perhaps the biggest thing I’ve learned didn’t happen in a workshop or a meeting. It came to me as I watched one of the shows. And now, every time I watch another show (or watch a […]. The post The Power of a Safety Net appeared first on Kevin Eikenberry on Leadership & Learning.

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Being Authentic Isn’t a License to be an SOB

leaderCommunicator

We all probably know someone who has a “This is me – take it or leave it” attitude. They might hide behind the cloak of authenticity when they share just about everything on their mind, and just about everything they feel. Or, the person who is a “I’m a leader and I’m mad, which gives me the right to yell at people and be mean.”.

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The six elements of good customer service/experience – The definition of “Good Customer Service/Experience” Keeps Expanding

First Friday Book Synopsis

Let’s assume that you deliver a good product or service… I have written in the past that good customer service/experience requires three elements: be competent be nice be fast It’s time to add some more elements to the formula. Now, good customer service also has to include these elements: be simple (i.e., easy to understand… Read More The six elements of good customer service/experience – The definition of “Good Customer Service/Experience” Keeps Expanding.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Get to “Yes” at Work

Management Excellence

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How To 64
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Profit from Happiness

Strategy Driven

I’m often amazed when I get the tour of corporate offices before I am hired to speak. The executives complain about lack of leadership, inspiration, and teamwork. “Do you have any suggestions?” they often ask. “Yes, a good first step would be to get everyone to stop walking with their heads down, and get them to actually look and listen to each other.

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The Difference Between A Mission And A Vision

Eric Jacobson

Here's a good definition of the difference between a mission and a vision by leadership book authors George Bradt, Jayme A. Check and Jorge Pedraza: Mission - A mission guides what people do every day. It informs what roles need to exist in the organization. Vision - A vision is the picture of future success. It helps define areas where the organization needs to be best in class and helps keep everyone aware of the essence of the company.

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Your prospect will signal you when they’re ready to buy.

Strategy Driven

“Billy, pay attention!” That was your first listening lesson. Probably delivered when you were too young to pay attention. Fast forward 20 something years (or more) and you’re STILL not listening. Your customer is telling you he or she is somewhere between “interested” and “ready” in your sales conversation, and you’re pressing to “overcome” some bogus objection because your focus is on “making the sale” rather than “helping the customer buy.”.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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7 Times the Speed of Change Can Be Faster than Normal

Ron Edmondson

Change takes time. There are no “quick fixes” in the world of change leadership. I’ve seen many leaders try to rush change through only to destroy themselves, the organization they are trying to change, or the change they are trying to make. There are occasions, however, when the speed of change can change. There are unique opportunities where change can be introduced and implemented quicker than other times.

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General George C. Marshall: Soldier of Peace

Michael Lee Stallard

George C. Marshall was one of the most extraordinary individuals to have lived during the twentieth century. Born in Uniontown, Pennsylvania, in 1880 and trained at the Virginia Military Institute, Marshall was a career military man who will forever be remembered for his efforts to promote peace and bring about a strong connection between America and Western Europe.

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Business Leaders Have Abandoned the Middle Class

Harvard Business Review

Brexit seems to have finally woken the political and economic elites on both sides of the Atlantic to a reality they’ve been trying desperately, for years, to ignore: the middle class is suffering, and terribly. In both the UK and the U.S., median incomes have been stagnant for decades. Meanwhile, people are experiencing a kind of vulnerability and insecurity without precedent in the modern history of rich nations.

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5 Ways to Boost Your Resilience at Work

Harvard Business Review

Currently, a quarter of all employees view their jobs as the number one stressor in their lives, according to the Centers for Disease Control and Prevention. The World Health Organization describes stress as the “ global health epidemic of the 21st century.” Many of us now work in constantly connected, always-on, highly demanding work cultures where stress and the risk of burnout are widespread.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Research: Why Best Practices Don’t Translate Across Cultures

Harvard Business Review

It made sense. A large high-technology company had established an innovation center in one of their U.S. offices where employees were entrepreneurial, engaged, excited to come to work, and as a result were quickly developing new ideas for customer-facing products. So the firm wanted to replicate that success in other places, namely India and China. Leaders from the U.S. held week-long workshops designed to expose workers at the China and India sites to the U.S.

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Business Processes Are Learning to Hack Themselves

Harvard Business Review

The factory floor is a marvel of automation. With a press of a button, the whole place can seem to run itself. But although today’s factories use automated workflows, process change is still mostly manual. When demands arise in an industrial environment, managers and engineers must interrupt the automation to update the processes that make the machines go.

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Net Neutrality Rules Will Make Winners and Losers Out of Businesses

Harvard Business Review

The internet is woven into the fabric of how businesses run and how we live our lives. And as this technology has grown, so have the complications with how we build, manage, and regulate it. This should sound familiar to those with an ear for history of infrastructure. Every new and big infrastructure – for example, rail lines, telephone lines, electricity lines, or airports – costs a great deal to build and operate.

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How Work Will Change When Most of Us Live to 100

Harvard Business Review

Today in the United States there are 72,000 centenarians. Worldwide, probably 450,000. If current trends continue, then by 2050 there will be more than a million in the US alone. According to the work of demographer Professor James Vaupel and his co-researchers, 50% of babies born in the US in 2007 have a life expectancy of 104 or more. Broadly the same holds for the UK, Germany, France, Italy and Canada and for Japan 50% of 2007 babies can expect to live to a staggering 107.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.