A Personal Lesson Of Leadership Failure And Becoming A Better Listener

Learn from one of my leadership failures and how it helped me to understand how to become a better listener to understand those I lead.

Without question, being an effective listener is definitely a critical skill for leaders to demonstrate, especially as workplaces continue to become more demographically diverse. And yet, even the best leaders can fail to truly listen and understand what their employees really need from them, especially during times of uncertainty about the future.

It’s one of the reasons why in so many of my leadership keynotes and workshops I touch on what leaders need to do to become better listeners. And it was following one of those leadership keynotes that I was asked by one of the leaders in attendance about one of my failures as a leader and what I learned from it going forward.

The story I shared was so well received and appreciated by the leaders in attendance that I want to share it in this edition of my Leadership Espresso Short series because I think it really helps to show that even when we have the best intentions, we can fail to show up and really hear what those we lead are trying to tell us.

So I hope you’ll check it out as I’m sure like many of the leaders in attendance for my keynote you may find some parallels with your leadership as well.

Noteworthy links:

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