Wed.Jul 06, 2011

Conflict Resolution Tips: Don’t Assume You Know What Someone Will Do

The Recovering Engineer

Have you ever seen or been involved in a conflict conversation where one person said: “I knew that you were going to say that!&#. If you have, you probably noticed that the conflict intensity escalated from that point forward. This type of statement is aggressive.

Tips 67

A Simple Checklist (But No Simpler)


Albert Einstein believed that supreme goal of all theory is to make the irreducible basic elements as simple and as few as possible. He said, “Everything should be made as simple as possible, but no simpler.” Here are some very basic (irreducible) questions that can act as powerful checklist to assess your processes. – Why

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Trending Sources

4 Times Responsiveness is Critical

Ron Edmondson

Responsiveness is extremely important in leadership and organizational health. It’s one of the non-negotiables for teams I lead. (I I wrote about those non-negotiables HERE.)

Footwashing for Leaders

Leading Blog

An easy trap for any leader to fall into is the “Look what I did!” Success easily erodes humility. Humility isn’t about the lack of ambition, but acknowledging the luck, the good fortune, and the contributions of others to your success. It is the humility that comes with a habit of respect for others. Stephen Hall calls it the “gift of perspective.” It is indeed. Humility is all about perspective. Fast Company cofounder Bill Taylor argues in Are You “Humbitious” Enough to Lead?

Ethical Leadership Context

Leading in Context

The context for ethical leadership is broader than you may think. Here are some quotes that bring the concept to life: Ethical Leader Trends ethical ethical leadership context ethical leadership development ethics ethics training leadership ethics training quotes

More Trending

RIM exec filled with sour grapes or champion of the under trod?

Roundtable Talk

My friend Mark is always championing our blog over here at Roundtable Talk and called me this week to suggest a post about the “open letter” from the Executive at RIM who’s “valiantly” raising red flags about the dire issues within the company.

Brand Relevance: A book review by Bob Morris

First Friday Book Synopsis

Brand Relevance: Making Competitors Irrelevant David A. Aaker Jossey-Bass/John Wiley & Sons (2011) If your “brand” isn’t relevant, neither are you or your company Those who have read any of David Aaker’s previous books already know that he presents information, insights, and counsel that are anchored in specific real-world circumstances within a broad and deep [.].

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DIY performance reviews

Bud to Boss

. Over the long weekend, I finished Dan Pink’s Drive: The Surprising Truth About What Motivates Us. The entire book was thought-provoking, but I especially enjoyed the “Type I Toolkit” toward the end.

Is Your Winning Strategy Making Your Company Irrelevant?

Maximizing Possibility

Family and non-family-owned businesses alike suffer from clinging to their "winning strategy" so long that it becomes a liability. Review the business model periodically and put the right people in the right seats on the bus to ensure long-term sustainability. Strategy family business in trouble Job Fit winning strategy

What Leaders Can Learn from Lt. Columbo

Linked 2 Leadership

The recent passing of the actor Peter Falk (age 83) reminded me of a useful technique for leadership effectiveness, which I call “The Columbo Question.” The question is best used in a situation involving interviews with other people, so bear with me as I establish the analogy. Columbo Falk’s Lt. Columbo is a Los Angeles [.]. Coaching Corner Practical Steps to Influence Columbo Peter Falk

Doing Both: A book review by Bob Morris

First Friday Book Synopsis

Doing Both: Capturing Today’s Profit and Driving Tomorrow’s Growth Inder Sidhu FT Press/Pearson Organizational transformation is not — repeat not – a zero-sum game One of the most self-defeating mindsets is suggested by the admonition, “You can’t have your cake and eat it too.&# Obviously there are situations when there are two options that are [.].

Leadership Interview – Warren Bennis

N2Growth Blog

By Mike Myatt , Chief Strategy Officer, N2growth. Widely regarded as the father of the contemporary field of Leadership, Warren Bennis paved the way for those of us who make our living as leadership advisors. Warren would never say this, so I will; he has forgotten more about leadership than most of us will ever know. Put simply, spending an hour with Warren Bennis is like drinking leadership wisdom from a fire hose.

David A. Aaker: An interview by Bob Morris

First Friday Book Synopsis

In his own words: “My passion is understanding brands and helping firms build brands and brand portfolios. My first brand book, Managing Brand Equity defined brand equity and set forth its value to a firm and its customers. The second, Building Strong Brands, described the “brand identity&# model that many firms use to manage their brands and also introduced the Brand Equity Ten [.].

The Joys Of Blocking and Tackling (and Running To Daylight)

Terry Starbucker

The basics. The fundamentals. The dirty work. Making the sausage. Doing the job. Answering the phone. Delivering on time. Generating the invoices. Paying the bills. Making payroll. Collecting receivables. Fixing what’s broke. Not fixing what isn’t broke. Blocking and Tackling.

Should Strategic Plans Rest in Peace?


At one time, business executives believed strategic planning was the answer to all of their problems. The process that started in the 1950’s evolved through various strategic analyses including SWOT, Michael Porter’s competitive model, core competencies, strategic intent and business transformation. Today, many are questioning its usefulness. There are many reasons. I’ll give three: 1. Involvement of Strategic Planning Consultants.

Receiving Input from Dilbert

Lead Change Blog

Posted in Workplace Issues " alt="image" width="610" /> Have you ever done this? I certainly have. It’s one thing when we take action without the input from others. It’s even demotivating and deflating when we asked someone for input and then acted before hearing their feedback.

Should Strategic Plans Rest in Peace?


At one time, business executives believed strategic planning was the answer to all of their problems. The process that started in the 1950’s evolved through various strategic analyses including SWOT, Michael Porter’s competitive model, core competencies, strategic intent and business transformation. Today, many are questioning its usefulness. There are many reasons. I’ll give three: 1. Involvement of Strategic Planning Consultants.

The Next Generation (Redux)

Erika Andersen

On the 4th, we had a pig-roast and garden-raising party. Most of the attendees were my son’s 20-something friends. They were great. Not only did they pitch in (mostly under the extremely able direction of my son-in-law) to complete a number of projects it would have taken my husband and me well into the 21st century to complete on our own, it was really fun to listen to the conversation that flowed back and forth over the course of the day.

Is the Life You're Living Worth the Price You're Paying to Live It?

Harvard Business Review

Adventure Team Challenge 2011


Many years of camping as a Camp Thunderbird camper and, later, at Outward Bound helped prepare me for the first event of the Adventure TEAM Challenge : lighting a fire and boiling a can of water.

Why Some People Have All the Luck

Harvard Business Review

Some business builders just seem to have more luck than others. In fact, many of the entrepreneurs and business builders I know say luck is a driving factor in their success. But luck in business isn't entirely, well, luck. There's a popular saying that "you make your own luck." This "make your own luck" principle has become a central chapter of a book I am co-authoring for Harvard Business Review Press.

Shameless Plug


Note the new buttons on the right for the All I Said Was and the How to Make Presentations to Councils and Boards books. I'm stressing the Kindle editions because so many people are choosing the buy those. Simple explanation: They're cheaper.]

Three Steps to Handling the Unexpected

Harvard Business Review

When my friend Sam invited his new girlfriend Robyn to join him for a sailing trip, he was relatively new to the sport. He had pretty strong skills but not a lot of experience. She had neither. They were expecting it to be a long sail — about seven hours — and spent several days preparing. They assembled maps and prepared their route. They planned to stay close to the coast in case they needed to pull in, though there were a few short crossings where they would be unprotected.

Culture Break


Art Contrarian looks at the work of Grant Wood


Think Like an Innovator

Harvard Business Review

Jeff Dyer , professor at Brigham Young University's Marriott School of Management and coauthor of The Innovator's DNA , outlines the four ways leaders come up with their great ideas. Innovation



If you read one paragraph today, read this one at The Hammock Papers


Communications – Introduction

Strategy Driven

Information flow is the lifeblood of every organization, whether passing verbally, electronically, or via hard copy.

Mini Saga #110 – Who

Rajesh Setty

Who you are is… mostly overrated. Mini Saga #110 – Who. After 30 years in the industry, Roger announced his retirement. The big and unexpected change was the drop in the number of people seeking his advice.

Battle for the Boardroom has passed half a million players!

Chartered Management Institute

A month in and the Battle for the Boardroom has been a huge success being played by over 506,000 individuals from around the world. You are not watching this post, click to start watching

How to Engage the Front Line in Process Improvement

Harvard Business Review

In my last post , I looked at how Toyota engages front-line workers in process improvement and the challenges for other companies that want to adopt their approach. Based on the organizations I've seen, I'm pretty pessimistic that most can do what Toyota does. Yet, I have seen companies such as Kellogg's, Starbucks, and Chevron succeed with alternative approaches to Toyota's. How did they do it?

If You Could Avoid.


Question: If your organization could purchase a service that would prevent or reduce lawsuits and save staff time, which of the following options would it pursue? Wait to see if a serious problem arises and then purchase the service to head off others. Wait until other organizations have used the service and then study their results. Implement the new service if it is not too costly or disruptive.

Five Skills Separating the Most Accomplished Innovators from the Rest – Insight from Josh Linkner’s Disciplined Dreaming

First Friday Book Synopsis

I am deeply immersed in the book Disciplined Dreaming: A Proven Guide to Drive Breakthrough Creativity by Josh Linkner (Founder & Chairman, ePrize). This is my selection for this Friday’s First Friday Book Synopsis. (yes, yes, I know that this is the 2nd Friday — we postponed due to the holiday weekend). Bob Morris posted his review of [.]. Randy's blog entries creativity Disciplined Dreaming first friday book synopsis innovation Josh Linkner

Gnome Land Security


Here's a book for your coffee table : How to Survive a Garden Gnome Attack: Defend Yourself When the Lawn Warriors Strike (And They Will

Happy Talk In Beijing

Bird's Eye View

At our Inner Circle a week ago, the executives around the table, representing a variety of industries and backgrounds, said so. And they were convincing. A good number of them have come to Beijing from elsewhere and made it their home.