Tue.Aug 30, 2011

What are You Measuring?

Kevin Eikenberry

I wrote the piece that follows several years ago, and the events happened years before that. I share it on this blog today (with minor edits), because today, Lori and I celebrate our 25th wedding anniversary. Of all the blessings in my life, none match what she has brought and brings to my life every [.]. Customer Service Developing Others Leadership Learning Personal Development Success continous improvement measurement

7 Traits that Separate a Leader of Courage

Ron Edmondson

Leadership requires guts. (I I wrote about that HERE.). You can’t lead if you aren’t willing to be courageous. I wrote about that HERE and HERE. I continue, however, to observe people who claim to be leaders, yet seem to have no courage at all. Have you seen this trait?

Trending Sources

Workplace Types


A few types to watch for in the workplace: The Supportive. These people pitch in without being asked. They rarely complain and are highly cooperative. They care deeply about the mission, meet deadlines, and don't badmouth co-workers or gossip. The Present. This group shows up but takes no initiative and offers no ideas. They will do the minimal amount needed to justify their presence and sometimes far beneath that. The Grumpy. These individuals will almost always find something objectionable.

Affirmation Addicts

The Leadership Advisor

We are honored to have Paul Andrew of The Leadership Coach contribute to The Leadership Advisor blog. Paul is a valuable part of our ever growing network of professionals who are determined to support leaders and tirelessly improve the art of leadership in the world. .

Female junior executives in the UK earn more than male counterparts

Chartered Management Institute

The Chartered Management Institute today released the results of the latest National Management Salary Survey (NMSS). The NMSS examines reward and remuneration habits, and labour turnover of UK executives. The latest analysis shows the figures by gender, revealing salary movements and labour turnover differences between male and female executives in the UK. You are not watching this post, click to start watching

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Evidence | Unicorns | Bullshit: 3 Areas Of Team Building & Leadership Effectiveness

Create Learning

If you dislike theory, and seek only “Practical action”; That is unfortunate. Anything you do is founded upon a theory of some sort, and eschewing theory merely means that your decisions are being misdirected by some bad theory which you do not know about. Elliot Jaques; Requisite Organization.

Hurricane Irene and Unexpected Visitors

Your Voice of Encouragement

Photo by Kathleen Scott. Used with permission. We live in southeastern Virginia, so we’d been tracking the path of Hurricane Irene for days before it arrived on Saturday, August 27th. On Friday my husband Lee moved the table, chairs and charcoal grill off the deck and into the garage.

Labor Day: Loving One’s Job

Linked 2 Leadership

Most of the research and applications on theories of love center around romantic love. New research shows that when we are passionate about our work, experience a sense of intimacy with the people at work, and are committed to our organization or work group, we love our job. And that has huge dividends for leaders. [.]. Leading & Developing Other Leaders Organizational Health Professional Development Servant Leadership Team Building Leadership

What My Kids Taught Me About Inspiration and Execution

Tanveer Naseer

The sand castle city my daughters built on the beach at the summer cottage Growing up, the month of August was always a bittersweet time of the year. On the one hand, it signalled that the end of summer was fast approaching and with it, the return to the school routine of homework and earlier bedtimes. At the same time, though, August also seemed to be the month where the summer break began to drag as all the activities we’d planned to do were done and there seemed to be nothing left to do.

Don’t Overlook Social Recruiting Tools

First Friday Book Synopsis

Here is an excerpt from an article written by Ryan Kohler for Talent Management magazine. To check out all the resources and sign up for a free subscription to the TM and Chief Learning Officer magazines published by MedfiaTec, please click here. * * * Failure to use social networking sites when promoting a job [.].

Three Things The Coast Guard Does to Prepare for Emergencies

Next Level Blog

The turmoil and damage caused in the Northeast last weekend by Hurricane Irene is just the latest reminder of how much we rely on first responders like the U.S. Coast Guard in times of emergencies. Please click the headline to read the whole story. Current Affairs Leadership

You need to be SMART to GROW

Rapid BI

You need to be SMART to GROW - GROWTH Targets - a new model for objective setting? SMART or GROWTH goals & objectives - Are people bored with SMART? are we as change agents forgetting that repetition is king when it comes to learning and transfer of knowledge. Management GROW model GROWTH Targets repetition SMART goals smart objectives

Goal 13

Navigating the Morass of Decision-Making


ORGANIZATIONS ARE ALL ABOUT DECISIONS. They have prospered or declined on the basis of a few critical decisions that bent the future in one direction or another. For managers, making a decision can be like navigating a swamp filled with poisonous snakes and shifting footings.

Social Intelligence and Leadership


In this interview, lovingly poached from Harvard Business Review, Daniel Goleman delves into emotional and social intelligence and its implications for leading an organization to better performance. Featured goleman social intelligence

How to go Further Faster – Guaranteed

Leadership Freak

Image source Leaders are control freaks that struggle to let go. You go further faster when you pass the baton; sadly, you hinder your influence and effectiveness when you don’t. You’ll always be a mediocre leader until you become great at delegating. Recently an emerging leader explained they were learning to delegate. He said, “I’m [.]. Communication Delegation Leading Personal Growth Taking others higher Leadership Leadership Development

Effective Leadership in these Uncertain Times

Coaching Tip

By Mike Thomas, author of " The Anywhere Leader ". These are the days of uncertainty. I love what John F. Kennedy once said, “The one unchangeable certainty is that nothing is certain or unchangeable.” Uncertainty is the watchword for today’s business leaders – and most aren’t prepared to lead through it. . It’s easy to lead through the predictable and the known.

My Fair Lady Shows the Power of Expectations

The Practical Leader

Last week I finally saw the famous musical My Fair Lady based on George Bernard Shaw’s play Pygmalion. I took our fair daughter, Jennifer, to see My Fair Lady at the Shaw Festival in beautiful Niagara-on-the-Lake, Ontario. We thoroughly enjoyed it.

Social Intelligence and Leadership


In this interview, lovingly poached from Harvard Business Review, Daniel Goleman delves into emotional and social intelligence and its implications for leading an organization to better performance. Leadership goleman social intelligence

The Art of Asking Questions

Harvard Business Review

How well do you ask questions ? From my experience, most managers don't think about this issue. After all, you don't usually find "the ability to ask questions" on any list of managerial competencies; nor is it an explicit part of the curriculum of business schools or executive education programs. But asking questions effectively is a major underlying part of a manager's job — which suggests that it might be worth giving this skill a little more focus.

Is honesty over pay the best policy?

Chartered Management Institute

The recent email error which say Hays send out the pay details of thousands of temporary workers to RBS employees got me thinking is honesty over pay the best policy? You are not watching this post, click to start watching

Do You See What I See?

From the Principal's Pen

It’s fun to be around kids. They entertain us with their curiosity and irrepressible comments. They are so engaged in the world and their experiences. It would be difficult as an educator to avoid picturing them as adults.

Gamification: The Next Big Thing?


Gamification -- the application of online game design techniques in non-game settings -- has been quickly gaining the attention of leaders in business, education, policy and even terrorist communities. But gamification also has plenty of critics, and the debate over its future could become an epic battle in the same vein of many online game favorites. Read the rest of the Wharton article

‘That’s not my job’

The Organized Executive's Blog

“I don’t get paid enough to do this,” a co-worker in another department said, handing off a task to my friend, who still seethed when telling me the story hours later. You only have one thing to do; I’m too busy for this,” the co-worker had said. I was still thinking of that incident when I read Adam Bryant’s “Corner Office” interview with country singer Kenny Chesney , who takes a hands-on role in running his business with 150 employees. “It’s

First Paragraph


It was about eleven o'clock in the morning, mid October, with the sun not shining and a look of hard wet rain in the clearness of the foothills. I was wearing my powder-blue suit, with dark blue shirt, tie and display handkerchief, black brogues, black wool socks with dark blue clocks on them. I was neat, clean, shaved and sober, and I didn't care who knew it. I was everything the well-dressed private detective ought to be. I was calling on four million dollars.


Corporate Cultures – Culture-based Work Performance Model

Strategy Driven

In, Culture’s Impact on How Work Gets Done , we described the profound influence an organization’s collective values have on the controls (individual knowledge and skills, standards and expectations, processes and procedures) and triggers (individual contributors, first line managers and supervisors, executives and senior managers) that determine what work is undertaken and the manner in which it is performed.

Marketing Reminder


General rule: We should not go after the prospects that need us the most. It makes more sense to pursue the ones who want us the most. The trick is it is usually easier to reach the ones who need us the most, but that is a diversion. We will resemble the person who wanted to search in the living room for a ring that was lost in the bedroom simply because the living room had more light. Is this always either-or?

3 Ways to Increase Your Team’s Performance

First Friday Book Synopsis

Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Successfully managing a team is a complex undertaking. Increase the odds of reaching your goals by doing the following three things: 1. Establish urgency. Team members need to [.]. Bob's blog entries 3 Ways to Increase Your Team's Performance Harvard Business Review on Building Better Teams Harvard Business Review.

Crackpot. Problem Child. Great General.


Steven Pressfield on the varied attributes of George Patton


The Decline Of Dignified Learning – Are We Amusing Ourselves To Death, as Postman Predicted?

First Friday Book Synopsis

The story is told of an admiring friend who charms a young mother, “My, that’s a beautiful baby you have there.” The mother replies, “Oh, that’s nothing — you should see his photograph.” In this obviously weird colloquy lies a sorely bitter truth. Louis René Beres — Substance. When you communicate, (when you speak or [.]. Randy's blog entries Amusing Ourselves to Death Louis René Beres Nary a “philosopher king”: The long road from Plato to American politics Neil Postman

Quote of the Day


Never underestimate the totalitarian temptations of the smart set. Mark Steyn


I’m Listening as Loud as I Can

Lead Change Blog

Posted in Leadership Development Facebook is my guilty pleasure. I admit it. I probably spend too much time on Facebook. I probably spend too much time using social media period, but Facebook is my favorite. I love talking to people, cracking jokes, wryly observing the world, learning, laughing, and crying with friends. An old friend commented on my excessive [.] I’m Listening as Loud as I Can. Leadership Development community goals Growth listen tweet chat

The Hidden (in Plain Sight) Legacy of Steve Jobs

Harvard Business Review

Since Steve Jobs' resignation as CEO at Apple last week, there has been much concern, discussion , and hand-wringing in the business world. To many, Jobs is a once-in-a-lifetime genius whose success can't be replicated or continued. On the morning of his announcement, one analyst immediately advised people to sell their Apple stock. But other companies have managed to thrive long after the departure of their talented founders (GE, IBM, Procter & Gamble, HP until recently). Why not Apple?

P&L 1

Talking About Irene

Bird's Eye View

Now I know how much I love my husband. We spent ten hours in the car yesterday on what should have been a four hour ride. And after dropping me off in New York at our apartment, he drove another nearly six hours to Washington DC for work this week. . Yikes! .

Why Steve Jobs Matters to You

Harvard Business Review

All sorts of commentators, on this site and elsewhere, are asking all sorts of questions about the resignation of Steve Jobs as CEO of Apple, Inc. What does it mean for the company's future? What does it means for the stock price? What does it mean for the computer industry, the music industry, and the media industry? All fine questions, to which I would add one more: What does it mean for you?