Shame On Our Apology Economy
Lead Change Blog
SEPTEMBER 26, 2016
Last week the CEO of Wells Fargo, a bank that’s been around since 1852, testified before Congress about the egregious wrong-doings committed by employees in his company all in the name of meeting sales goals. The chairman of the Senate Banking Committee, Sen. Richard Shelby, R-Ala., described the criminal behavior as action that led the bank to “fraudulently open millions of accounts using their customers’ funds and personal information without their permission.” (This is yet another examp
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