Mon.Sep 26, 2016

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Shame On Our Apology Economy

Lead Change Blog

Last week the CEO of Wells Fargo, a bank that’s been around since 1852, testified before Congress about the egregious wrong-doings committed by employees in his company all in the name of meeting sales goals. The chairman of the Senate Banking Committee, Sen. Richard Shelby, R-Ala., described the criminal behavior as action that led the bank to “fraudulently open millions of accounts using their customers’ funds and personal information without their permission.” (This is yet another examp

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Culture by Design: The Essentials

N2Growth Blog

Last week, we published the first installment of our 3-part series on company culture. In that first piece, we began to demystify a concept that I’m calling culture by design. This week we’ll explore the essential that my firm provides to clients when building cultures by design with them. Keep in mind, this is just one approach to do the work at hand and it’s one that we refined over decades of doing corporate culture work with our clients.

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How to Stop Being Too Negotiable with Yourself

Women on Business

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Put passion into your pocket when you argue

N2Growth Blog

Passion may hurt you more than help you in your next argument. That’s a conclusion of new research into persuasion by a pair of university academics and reported by Shankar Vedantam of NPR. Passion, often highly prized by leaders, may actually work against that leader if he or she is trying to reach out to someone who may not agree with them. This new research into persuasion really is confirmation of what all good leaders do when seeking consensus; they first seek to understand what the other i

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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How to Easily Evaluate the Quality of Research

Jesse Lyn Stoner Blog

A lot of numbers are thrown at us everyday by people who want to convince us to agree with them. A good study adds credibility to the point being made. But not all studies are credible. In The Price of Freedom is Personal Responsibility, I shared tips and tools to help verify the information you […]. The post How to Easily Evaluate the Quality of Research appeared first on Seapoint Center for Collaborative Leadership.

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Video: Learning leadership from a golf pro

N2Growth Blog

Before you can understand others, you need to spend time walking in their shoes. That saying is so common it may be regarded as trite and therefore worthy of ignoring. Too bad! The other day, I was reminded of the power of this statement when talking to a friend of mine, Tim Katanski, who is a teaching golf pro at Ann Arbor Golf & Outing in Michigan.

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How coaching creates great leaders

Lead on Purpose

When I think of leaders who have built great companies, the first name that comes to mind is Steve Jobs. He was arguably one of the greatest CEOs of the modern business era.

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Influence and Trust: A Teenagers Perspective

CoachStation

Influence matters! I used to believe friends were more important than family. Recent events have shifted my thinking. The statement above is how our 14-year old daughter, Maddy, has started to understand the importance of influence and relationships. This year has been a big year for her. In response to this learning, a little while back Maddy wrote down her thoughts and perspective.

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How coaching creates great leaders

Lead on Purpose

When I think of leaders who have built great companies, the first name that comes to mind is Steve Jobs. He was arguably one of the greatest CEOs of the modern business era.

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Calm the rising tide of impatience

Persuasive Powerhouse

Are you one of those leaders who moves quickly and deliberately while getting impatient that others (your direct reports, peers, or other stakeholders) aren’t matching your stride? They can see your impatience, whether you realize it or not. Your behavior is giving you away in these ways: You are “short” when communicating: you may not give people the time they need to really understand what’s required to do the job.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Plug the Energy Suck and Build High Energy Teams

Leadership Freak

High energy teams get more done. Sadly, they don’t teach managers how to track and manage team energy. Perhaps it’s a topic you’d rather ignore. Just do the work.

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Who’s on Your Team?

Kevin Eikenberry

The answer to the question I’ve just posed may seem easy or obvious to you. Even if that is true, read on. This article, and this question is for you. If you are reading this as a leader, the two obvious answers to the “who’s on your team?” question are: The team you lead. The […]. The post Who’s on Your Team? appeared first on Kevin Eikenberry on Leadership & Learning.

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Three Life Lessons from Vin and Arnie

Next Level Blog

Two legends said goodbye yesterday. At age 88, Vin Scully, after 67 seasons in the booth, called his last home game for the Los Angeles Dodgers. Like the closing scene of a movie, the boys in blue clinched the NL West in the bottom of the 10th with a walk off homerun. After celebrating at home plate, the entire team, along with all of the fans in the stands, turned to the press box to salute Vin who stood there beaming and wrapping his arms forward as if he could hug everyone there.

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Doing What We Were Meant to Do

Coaching Tip

To be really good at something we must possess the corresponding level of innate talent. In other words, do what you are passionate about and good at, and that will allow your natural talents to express themselves. Likewise with leadership, heredity bestows upon us none, some or a high degree of leadership talent. We need to do a good self-examination of our own talents and stop kidding ourselves that we can do or be anything we want.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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In a World of Perpetual Newbies, we all must join the Perpetual Learners Group – (insight from Kevin Kelly’s The Inevitable, & thoughts on learning organizations)

First Friday Book Synopsis

In this era of “becoming,” everyone becomes a newbie. Worse, we will be newbies forever. That should keep us humble. That bears repeating. All of us—every one of us—will be endless newbies in the future simply trying to keep up. Endless Newbie is the new default for everyone, no matter your age or experience. Now… Read More In a World of Perpetual Newbies, we all must join the Perpetual Learners Group – (insight from Kevin Kelly’s The Inevitable, & thoughts on learning orga

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Leadership Caffeine™—Spotting Leadership Potential

Management Excellence

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Handle Little Things Before They Become Big Things

Ron Edmondson

Cheryl and I were in a grocery store out of town some time ago. We turned the corner from one aisle into a main aisle and instantly saw a gentleman slip and fall. He wasn’t injured – or at least he said he wasn’t – but it shook him up quite a bit before he scrambled to his feet. We then noticed he had slipped on something liquid on the floor.

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W. Edward Deming Discussing the Leadership We Need in Our Organizations

Deming Institute

This is a very interesting interview with W. Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at Ford and Deming was consulting with Ford). In this post I continue to explore this powerful video; it is part two of: Bill Scherkenbach’s Interview with Dr. Deming. Dr. Deming discusses the importance of talking to those doing the work.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How to Change the World One Pizza at a Time

Steve Farber

Byron Stephens has helped Marco’s Pizza grow to more than 700 stores in 35 states and three countries. That type of expansion often kills a culture; in fact, while Marco’s growth numbers looked great on paper, employee morale began to nosedive. As an organization, they were falling victim to the classic “Growth Trap.” Stephens joined Marco’s Pizza in 2004 when it was a successful but regional chain operating 110 stores in three states.

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Building a positive work-life culture

Strategy Driven

Although work-life balance policies are meant to acknowledge the realities faced by dual earner families, existing workplace norms often stigmatize the use of such policies. While employers have started to offer several policies that facilitate better work-life balance, there is scant evidence that they are helping organisations foster a healthier work-life culture.

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Today's Five Leadership Quotes

Eric Jacobson

Some of my favorite quotes for leaders are: A good leader takes a little more than his share of the blame, a little less than his share of the credit -- Arnold H. Glasgow I praise loudly, I blame softly -- Catherine II of Russia Honest disagreement is often a good sign of progress -- Mohandas Gandhi A long dispute means that both parties are wrong -- Voltaire The least questioned assumptions are often the most questionable -- Paul Broca These and many more compelling quotes can be found in Susan

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Why Young Bankers, Lawyers, and Consultants Need Emotional Intelligence

Harvard Business Review

Vincent Tsui for HBR. Early in your career — whether it’s in banking, law, consulting or accounting — you will discover that all of your colleagues are as smart and hard working as you. You’ll learn that the key to being successful must be something else. Over my 40-year banking career, I’ve learned that the critical distinguishing factor for advancing in the professional services is emotional intelligence (EQ).

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Would Amazon’s 30-Hour-Week Experiment Work in Your Company?

Harvard Business Review

Marion Barraud for HBR. A friend of mine was having a hard time balancing her career at a large financial firm with her family demands. She worked at one of those all-too-typical workplaces where employees are expected to log 60 hours or so a week — a perfect illustration of what I call a “ culture of overwork.” She told me she was going to take the part-time work option her employer had offered.

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Don’t Waste Your Time on Networking Events

Harvard Business Review

Large, traditional business networking events are a time-honored institution. They have been a staple of aspiring and successful professionals for so long that most networking advice focuses not on whether you should attend, but on how to make the most of these events when you do attend. In theory, they’re one of the best ways to grow your business.

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The False Premise of the Shareholder Value Debate

Harvard Business Review

Though never dormant for long, the debate about shareholder value maximization is having another flare-up. That discussion is a good thing, I think. However, it feels to me that all of the argumentation contains an unhelpfully false premise. Proponents of shareholder value maximization got a crucial logical boost in the late 1970s when Mike Jensen, a friend of mine and a great scholar, made the argument that the only way a corporation can make intelligent decisions is if it has a single goal tha

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The New World of Mini Consumer Packaged Goods

Harvard Business Review

What do 7.5-oz Coke “mini cans,” Heinz “Fridge Fit” ketchup bottles and Campbell’s Ready-to-Serve soups have in common? All are food-packaging innovations borne out of consumer demand, as well as customers’ willingness to pay extra for unique features and benefits that have ultimately led to profitable bottom-line growth in flat or declining categories.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Applying Game Theory to the Supreme Court Confirmation Fight

Harvard Business Review

HBR STAFF. “Politics is not a game,” Winston Churchill once said. “It is an earnest business.” And yet like any business, politics is rife with strategic challenges and opportunities that game theory can help elucidate. With that in mind, let us turn our attention to the latest glaring example of political business not getting done: the still-unfilled seat on the U.S.

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Should You Talk About Politics at Work?

Harvard Business Review

When politics is as heated as it has been in the U.S. this election cycle, it’s hard to resist the desire to talk about what’s going on with your coworkers. But is the office the right place to discuss whether you are a Clinton or Trump fan? Or whether you’re happy and furious about Brexit? What’s the most tactful way to go about it?