Fri.Nov 04, 2011

When Are You At Your Best?

Kevin Eikenberry

One of the first and most influential inspirational speakers I learned of and learned from was Earl Nightingale. Today I reread one of his profound quotations. “We are at our very best, and we are happiest, when we are fully engaged in work we enjoy on the journey toward the goal we’ve [.]. Leadership Learning Quotations Setting Goals Success Earl Nightingale engagement happiness

Three Power Phrases to Disarm a Verbal Aggressor

The Recovering Engineer

When you feel that you have been verbally attacked, it is incredibly difficult to think of the right words to calm the situation and disarm a verbal aggressor.

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12 Top Blog Posts of Some of My Favorite Bloggers

Ron Edmondson

As a blogger, there are some posts I love more than others. There are other posts that get more traffic than others, often to my surprise. I assumed this is true of some of my blogging friends also, so I decided to ask them. I emailed some of the bloggers I read most frequently and asked them to send me a post that met one of the following criteria: Their favorite post. Generated the most traffic. Developed the most conversation or interest.

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The Top Ten Lies Leaders Believe

Leadership Freak

The truth is we tell ourselves lies. Lies seem to make life better, they make us feel more useful and in control. I can always tell when I touch the lies people believe about themselves. They deny the obvious and defend the ridiculous. It reminds me of the time one of our children denied stomping up [.]. Leading Mistakes Personal Growth Growth Leadership Development

10 ways to earn the trust of your staff

Bud to Boss

Trust is in short supply, according to a poll by Maritz Research. It found that employees were more distrustful of their organizations’ management than they were one year ago. Maritz cites “poor communication, lack of perceived caring, inconsistent behavior and perceptions of favoritism” as leading factors in the erosion of trust. Here are a few of the more staggering findings: Only 10% of employees trust their managers to make smart decisions in times of uncertainty. .

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If You Will Lead. Well

Leading Blog

If You Will Lead by Doug Moran, is a good book for reading chapter by chapter and stopping to reflect on each one. Based on Kipling’s poem “If–,” Moran has created the “If” Sixteen Leadership Framework to help us answer four important questions: 1. Who am I, and what do I believe? What do I want? How will I attract and motivate others? How will I earn and retrain the privilege to lead?

10 Reasons NOT to do Succession Planning

Great Leadership By Dan

Succession planning is the systematic assessment and identification of individuals to fill key leadership positions that may or will open up sometime in the future. It’s otherwise known as “what do we do if so and so gets hit by a bus or wins the lottery”.

Listen to understand or to respond? #management

Management Craft

One of Covey's classic suggestions is to " seek first to understand, then to be understood." This assumes, of course, that our aim is to understand or be understood. Often this is NOT our aim. Many people, and all of us some of the time, listen in order to prepare a response. Response-driven listening manifests itself in many ways including: Shallow conversations - people are speaking but never getting to the heart of things.

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Common Problem


"When I say that Karen is the contact person and that all communication should go through Karen, I'd like to know what you think that means. Ted?" "It It means that all communication should go through Karen unless we just happen to be talking to one of their representatives. In that case, we can go ahead and argue our case." Maria?" "It It means that we should tell Karen about any of our conversations with the other firm." Sally?" "It

Time to Preview Performance

First Friday Book Synopsis

Here is an excerpt from an interview of Samuel Culbert by Ladan Nikravan in which he explains why companies should get rid of the performance review, eliminate the intimidation, change the politics, and hold the bosses accountable for making every employee a success. He asserts that traditional performance reviews are destroying employee morale and killing the [.].

Leaders: Don’t just stand there, share something!

Lead Change Blog

Posted in Leadership Development Sharing is a kindergarten concept, isn’t it? We just don’t talk about it that much in the serious corporate world or we might sound new-agey. So I hope this post will bring it back big time, beginning with you! What if you wrote it in your schedule: “Share something?” ” It can mean a number of [.] Leaders: Don’t just stand there, share something! Leadership Development Collaborate communication contributing members Leadership Teamwork

Effective listening leads to effective actions and thus, better execution!

Self Help Zen

Just read these stunningly important words of Larry Barker: “Effective listeners remember that “words have no meaning – people have meaning.” ” The assignment of meaning to a term is an internal process; meaning comes from inside us. And although our experiences, knowledge and attitudes differ, we often misinterpret each other’s messages while under the illusion that a common understanding has been achieved.”

Pricing Is Not a Moral Issue


Ben Shapiro, my professor of marketing at Harvard Business School , taught me that pricing is not a moral issue. Not everyone agrees. I worked with one company recently that thought it was immoral to charge what it cost them in total for shipping and handling.

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Learning from Steve Jobs: How to lead with purpose

First Friday Book Synopsis

Here is an excerpt from an article written by John Baldoni and featured by CNN online. to read the complete article, please click here. * * * Leadership is a choice. Pure and simple When you assume a position of authority, either formally as a manager or informally as a team leader, you make the [.].

5 Ways To Get More Ideas From Your Employees

Eric Jacobson

Your employees have lots of ideas. So, be sure you provide the forums and mechanisms for your employees to share their ideas with you. Hold at least a few brainstorming sessions each year, as well. And, when you are brainstorming with your employees, try these five tips : Encourage ALL ideas.

Photo Inquiry Friday: Do people or the systems that they work in create bad behaviors?

Create Learning

Purchase the E-Book: How to Lead Awesome Team-Building Programs. Did you ever wonder “How does one lead AWESOME team-building programs? Programs that ensure that content and learning take place. A teambuilding program that is fun, and teams leave better than when they arrived?”

Effective listening leads to effective actions and thus, better execution!

Utpal Writes

Just read these stunningly important words of Larry Barker: “Effective listeners remember that “words have no meaning – people have meaning.” ” The assignment of meaning to a term is an internal process; meaning comes from inside us. And although our experiences, knowledge and attitudes differ, we often misinterpret each other’s messages while under the illusion that a common understanding has been achieved.”

The Inside Scoop on Recruiting

Women on Business

Once you strike out on your own, your relationships with recruiters change. When you were looking for a full-time job, they represented. a way to get your foot in the door at a company. As an entrepreneur, their roles shift slightly. They still help you get a foot in the door, but now they also bring the ability to provide new projects. The one thing that continually frustrates me about recruiters is how little they seem to know about what you actually do.

How Online Innovators Are Disrupting Education

Harvard Business Review

Four years ago Harvard Business School Professor Clayton Christensen predicted that online education would take off slowly and then hit everyone by surprise: the S-curve effect. And indeed, while it initially grew slowly, online education has exploded over the past several years. According to the 2010 Sloan Survey of Online Learning , approximately 5.6 million students took at least one web-based class during the fall 2009 semester, which marked a 21% growth from the previous year.

Closeout for 11.4.11


Every friday we review the posts from LeaderLab contributors that has appeared on this blog and elsewhere online. Tim Vanderpyl pondered what organizational life would look like without HR. We examined whether Americans are overworked. John Richard Bell continued his series on The Essence of Strategy. David Burkus interviewed Kevin Oakes on talent management. Elsewhere.

Why Peter Drucker Distrusted Facts

Harvard Business Review

Management consulting is an industry built on facts. A "fact-based decision" (a phrase that returns 1.8 million Google results) requires legions of analysts to gather and crunch data, and it so happens that consulting firms supply precisely such people. Facts appear to de-politicize decisions, imposing objectivity and facilitating difficult choices. Who but an imbecile could be against reaching for data?

The Big Picture of Business – The Book of Acronyms

Strategy Driven

Organizations are accustomed to looking at concepts and practices one way at a time. Clinging to obsolete definitions and viewpoints have a way of perpetuating companies into downward spirals.

Three Ways to Manage Luck (Both Good and Bad)

Harvard Business Review

Luck is something that happens to you and your company. So if it's outside your control, why bother to try to manage it? In our new book, Great by Choice , Jim Collins and I studied the role of luck in explaining corporate success. Our research suggests that you can indeed manage luck, although perhaps not in the way you might think. Are great companies just luckier than the rest?

Show-Running Your Life


Rob Long's Martini Shot audio at Ricochet has some advice from the TV biz that may apply to your own

Be Your Own Hero

Harvard Business Review

When I was growing up, I looked for a savior in just about everyone. There were too many fruitless visits from child protective services. There were too many police cars that arrived to "quiet things down" only to let them flare up again the next day. There were too many visits to the hospital.The police men, the agency representatives, and even the hospital workers seemed unable to do anything about what they clearly knew was a problem.

Entertainment Break


The trailers for: " Outside the Law " " How Green Was My Valley " " Centurion " " Dinner at Eight


The Interview Question You Should Always Expect

Harvard Business Review

Whether you are a new middle manager or a new President-elect , the common wisdom is that you have three months to make an impact in your new role. And yet when preparing for job interviews , candidates make the mistake of believing that most questions will be about their past experience, not what they plan to do once hired. New hires have to impress their bosses, peers, and employees in less time than it takes some of us to arrange a meeting.

Glory Days: Vaudeville


Stefan Kanfer , writing in 2008 in City Journal , on an amazing institution: Then came an eccentric novelty act. This might involve a magician who sawed his spangled assistant in half, or a mind reader, or a trio like the Three Keatons: mother, father, and Buster, “the Human Broom”—father Keaton delighted audiences by grabbing his son by the ankles and sweeping tables, chairs, and the floor with the boy’s hair.

How to Scale Without Losing Savvy Customer Service

Harvard Business Review

How can a low-tech, high-touch startup scale to a high-tech one without losing users? I asked several tech startup founders, community managers, and users for any lessons learned on how startups can successfully transition their early adopters, who are used to feeling like VIPs, to technology that reduces hand-holding. Here are three principles they work by as their startups continue to scale from high-touch to high-tech: 1. Canned answers can be a good thing.




I just drafted one post that seemed very good at the start, fell into mediocrity at the middle, and was an embarrassment by the end. It's on the shelf until I determine whether it can be salvaged. Some drafts flow while others need to be circled so all the weak spots can be tested. A few need to be neglected. Others deserve banishment. We think that we can write because we can write. Not so. More later


In 100 Words: It’s Always Time to Make a Change

Management is a Journey

If we don’t change, we don’t grow. If we don’t grow, we are not really living.– – Gail Sheehy The saying goes that the only events we can count on for certain are death and taxes. Missing from this short list is the other certain event–change. The pace of change is maddening and increasing all of [.]. Change Management Business Trends change strategy organizational productivity strategic thinking survival skills

Twain: Running for Governor


From Mark Twain's essay : I was fully committed, and must go on with the fight. As I was looking listlessly over the papers at breakfast I came across this paragraph, and I may truly say I never was so confounded before. PERJURY.--Perhaps,

Escape Velocity: A book review by Bob Morris

First Friday Book Synopsis

Escape Velocity: Free Your Company’s Future from the Pull of the Past Geoffrey A. Moore Harper Business/A HarperCollins Imprint (2011) How to free your organization from “the ideology of comfort and the tyranny of custom” The quotation in the title of this review is from Leading Change in which James O’Toole brilliantly explains why most [.]. Bob's blog entries “Hierarchy of Powers" Category (i.e. reengineering portfolio management) Company (i.e.

Seeing Robots Everywhere

Harvard Business Review

At RoboBusiness this week, a conference devoted to the business and technology of robots, the revelation for me was not just how far robotic capabilities have come but also the range of problems robots are already helping to solve. Take the robot developed by a team at Carnegie Mellon's Robotics Institute to assist in autism research. It's very cute and approachable and responds to kids' behaviors toward it in engaging but low-key ways.