Wed.Apr 17, 2019

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A Remarkably Easy Way to Get Better Customer Feedback

Let's Grow Leaders

Do you have a good way to tap into the customer feedback your employees are hearing every day? Are your frontline employees trained and equipt to be true customer advocates? Do they feel like their voice is being heard? If you’ve been […]. The post A Remarkably Easy Way to Get Better Customer Feedback appeared first on Let's Grow Leaders.

Training 277
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6 Tips to Improve Your Hiring Process

Leading Blog

O NE OF THE MOST significant ways a leader can impact their business is through the quality of their hiring, yet this is rarely listed as a critical leadership competency and often overlooked. In my experience, this is usually because the impact is not as immediately visible as for example when they make an investor presentation that goes badly or fails to convince the Board during a key presentation.

Process 281
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Leaders: Welcome to the Hope Business

Let's Grow Leaders

Leadership is the belief that together, we can have a better tomorrow. Are you in the hope business? The post Leaders: Welcome to the Hope Business appeared first on Let's Grow Leaders. Leadership is the belief that together, we can have a better tomorrow. Are you in the hope business?

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Eat That Frog!

Lead Change Blog

“Eat a live frog first thing in the morning and nothing worse will happen to you the rest of the day.” – Mark Twain. Do you know what the NUMBER ONE reason for failure in business and personal life is today? It’s procrastination. There just isn’t enough time for everything on our to-do list—and there never will be. But when you delay dealing with your frog—tackling your most challenging task, but one that can have a great positive impact on your life—you put success on hold.

Blanchard 240
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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Obsess Over The Right Thing

Joseph Lalonde

And it's not your competition. As a business leader, our attention can easily be diverted from the things we should be doing. One of those ways we divert our attention is by obsessing over the wrong things. The biggest wrong thing we focus on is our competition. We focus on our competition because shifting our focus to them is easy. […] The post Obsess Over The Right Thing appeared first on Joseph Lalonde.

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How to Get Your Start in the Property Development Industry

Women on Business

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Industry 200

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Ethical Thinking For Challenging Times

Leading in Context

By Linda Fisher ThorntonAlbert Einstein said "We cannot solve our problems with the same thinking we used when we created them." Yet many leaders try to unravel increasingly complex issues using the same thinking process they have always used. .

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The Reason Leaders Pursue Excellence Will Change Your Life

Leadership Freak

It’s not about doing your best. It’s about doing your best for someone else.

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Are You a Leader on the Grow?

The Practical Leader

Stanford University professor of psychology, Carol Dweck, has become well-known for her work on the power of a growth mindset. Her research shows this is vital to success and fulfilling our potential. Spring is a great time for gardeners in the Northern Hemisphere to reflect on growth. I enjoy perennial gardening in our yard. As I have tended our gardens over the years, I am struck by how some plants will do well in some locations and terribly elsewhere in the garden.

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Communication Practices of High-Performance Management Teams

Management Excellence

We've Moved! Update your Reader Now. This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Team 109
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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10 Effective Ways to Improve Team Communication

HR Digest

Team communication is a crucial aspect of collaboration at work. It allows members working on a project to offer their best input and to work towards a common goal. This is why project managers won’t stop looking out for effective ways to improve team communication. The idea is to alleviate misunderstanding, energy waste in doing irrelevant tasks and chances of conflict.

Team 81
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How Small Changes Can Optimize Your Business Profits

Strategy Driven

When you run a small business, your focus is primarily on working towards increasing profitability by maximizing sales; finding new customers, running successful marketing campaigns, sourcing better products and so on. With all these strategic goals to focus on, it’s unsurprising that a lot of the smaller influences on your bottom line slip under your radar.

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Leading Versus Managing

Eric Jacobson

In his book, Getting To "Yes And": The Art of Business Improv , author Bob Kulhan reminds us of the important difference between leadership and management. "I'd suggest that the act of managing focuses strictly on strategic thinking at its most practical -- on execution. Managing is taking care of logistical and practical details," says Kulhan. "The real problem arises when anyone confuses the managing of job-specific details with actual leadership.

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5 Ways Retailers Can Increase Sales

Strategy Driven

If your business has experienced a dip in sales, the first thing you must do is research why this might be. Even if it is seasonal, it’s a good idea to get a sense of what can be done to give yourself a boost to make up for the temporary loss. Researching your company’s weak spots is incredibly useful not only for sluggish sales but also to ensure your company’s longevity in the future.

Retail 50
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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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I’m having a hard time with ‘no’ regarding personal gifts

HR Digest

The brutal and straightforward answers to HR-related queries and concerns. Send in your queries with the subject line ‘Ask JANE HARPER’ at info@thehrdigest.com . I have an interesting scenario that I need some advice on. The delivery boy at our restaurant is a sweetheart of a guy. He’s an Italian immigrant with a thick accent and he’s good a pretty good worker.

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Local Marketing Tips For Beginners

Strategy Driven

For a local business, one of the more difficult things you will have to do is market for your business and make the best possible impression with your audience. When it comes to marketing for a local business you are limited to the reach of your venture and this is why it is time for you to think about some creative methods to make an impression this year.

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Communication Practices of High-Performance Management Teams

Art Petty

While there may be a variety of x-factors that contribute to the most successful teams (observation isn't causation), how they communicate and ultimately collaborate is at least part of the equation for success. The post Communication Practices of High-Performance Management Teams appeared first on Management Excellence by Art Petty. Related Stories Where Leaders Misfire on Culture and Strategy Leadership Caffeine™—Fear the Conversations You’re Not Having Challenging Convers

Team 40
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Top 5 Marketing Tips for Small Business Owners

Strategy Driven

Running your own small business often means your budget is tight and one of the first cuts business owners make is in the marketing department. It is, however, possible to run successful marketing campaigns on the tightest of budgets, as long as you know what you’re doing, that is. Finding the time to spend on promoting your brand can also be difficult.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Four Moments of Truth™

The Center For Leadership Studies

The post The Four Moments of Truth™ appeared first on Situational Leadership® Training & Management Model by CLS.

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Making Decisions versus Finding Solutions

Ron Edmondson

I worked with a pastor on a leadership issue once, which was causing harm to the church. The pastor wanted me to help him think through how to address the issue. It was a personnel issue, which is always the hardest. He was a fairly new pastor. One of the staff members was considered a lousy team player by the rest of the staff. He was lazy, divisive, and disrespectful to the senior pastor.

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Creating the Data Economy

Harvard Business Review

AI researcher and entrepreneur Trent McConaghy discusses how blockchain will unlock the value of data by bridging the gap between the AI haves and have-nots and, in turn, helping to create the data economy. The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

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2019 Cyber Security Statistics

Strategy Driven

Cyber security challenges are not just limited to large banks, credit bureaus, utilities, or other critical entities, they effect all businesses. The infographic below, presented by techjury , reveals the cyber security statistics for 2019. Republished with permission from techjury.

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.

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Big Tech vs. the EU, and Why Is College So Expensive?

Harvard Business Review

Youngme, Felix, and Mihir debate the effectiveness of the European Union’s attempts to regulate Big Tech. They then discuss the reasons underlying the soaring price of college in the U.S. The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

Price 14
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Great Leaders Are Thoughtful and Deliberate, Not Impulsive and Reactive

Harvard Business Review

Observing your responses is the first step to improving.

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How Coworking Spaces Affect Employees’ Professional Identities

Harvard Business Review

They impart a feeling of connection and credibility.

Article 15
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How Departing Leaders Can Pass Along Their Wisdom to Employees

Harvard Business Review

Ed Catmull spent his last day at Pixar sharing what he’s learned.

Article 14
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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One Way to Reduce Gender Bias in Performance Reviews

Harvard Business Review

Change the ratings scale you use.

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Research: When Airbnb Listings in a City Increase, So Do Rent Prices

Harvard Business Review

Policy makers, take note.

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