The Do's And Don'ts Of Effective Listening
Eric Jacobson
APRIL 2, 2022
Here are some great tips from Michelle Tillis Lederman 's book, The 11 Laws of Likability. They are all about: what to do and what not to do to be a leader who's an effective listener : Do : Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smile) Ignore distractions D
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