Julie, an organic chemist, was doing drug research at a lab. Her boss, Gordon, was a well-regarded scientist but also very temperamental. One day she walked into Gordon’s office to ask for his feedback on the draft of a research paper they were co-authoring. The paper represented months of arduous research. Gordon told her that it was the “worst piece of rubbish” he’d ever seen.
Small Actions Make Great Leaders
Takeaways from an analysis of more than 1,000 leadership moments.
June 22, 2022
Summary.
Leadership has traditionally been taught as a set of larger actions, such as having a difficult conversation or coaching someone. In reality, leading well is an integrated activity, in which one is doing many things simultaneously. One way to learn to do this better is to think about leadership as a series of small actions that are practiced, then carefully sequenced and interwoven during interactions. For instance, instead of thinking of something as a “difficult conversation,” a leader might aim to disarm, then show appreciation, then appeal to values. Research identifies 25 such actions, and learning to implement them in the right circumstances can help one become a better leader.
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.