Tue.Aug 16, 2011

7 Essentials For A Quality Culture

The Leadership Advisor

Culture is a simple way of saying how an organization expresses itself internally and externally. It is driven by values, whether by purpose or default. It is driven by leadership and determines how the organization responds to all things, both good and bad.

Leave Before You Have To…

Ron Edmondson

Trending Sources

Working on holiday? Would the worliday work for you?

Chartered Management Institute

Since the arrival of smart phones and other technologies the line between work and play have become a little fuzzy, the general feeling is that the work-life blance is becoming more work than life but Lucy Kellaway of the Financial Times thinks a 'Worliday' is the answer. You are not watching this post, click to start watching

On Leadership and Economic Combat

Linked 2 Leadership

The recent trend has moved toward ‘parachuting’ successful managers into troubled zones as a quick, easy way to improve performance. However, the analogy between combat and performance management doesn’t stop at ‘parachuting.’ Economic Combat When it comes to making a point memorable, it is often recommended to build compelling illustrative word-pictures to communicate effectively. So, below I [.].

Hacking the Creative Process

Leading Blog

While creativity is associated with artists, creativity is really part of life. It is how we shape our work into something meaningful. Benjamin Franklin put it this way: “To cease to think creatively is but little different from ceasing to live.” You might not think of yourself as being creative, but if you are expected to solve problems, strategize and come up with new ideas, then you are required to be creative.

More Trending

"Oops, I'm a manager! Where's the manual?"

What Do You Want From Them

Fresh out of college or professional certification school in your chosen field you've got a shiny new piece of paper that says you're qualified - that is until you have 20 employees staring you in the face looking for direction and one who barely shows up at all. What to do? There must be a manual for this part of life, right? Well, not exactly right, until now. Introducing the Management Training Directory , a service of WhatDoYouWantFromThem.com - The informal network for managers.

Systems Drive Behaviors

Create Learning

“Mike, we need this team to talk more.”. Are they not talking now?”. “In In our meetings people are talking but I feel like just saying what I want to hear.”. Are they saying what you want to hear?”.

Putting It Back in the Box


When I was a kid, I had a love/hate relationship with the game of Monopoly. The idea of the game intrigued me. It was fun to buy properties, especially utilities and railroads, and charge rent to my opponents. I gravitated to the concept of ownership and the independence that goes along with it.

The August 2011 Leadership Development RoundTable Challenge: A Coaching Dilemma


Welcome to the August Round Table! How it works: each month, a core member of The Roundtable will introduce a leadership challenge and solicit a 200 word maximum answer from the other core members plus one special guest. Readers can then contribute their own answers and/or vote for their favorite below. Voting results will be published here next week. A special welcome to Sharlyn Lauby who is joining us as a regular member of the round table.

Free English Test – Thailand

Talent Technologies

If you are looking for a free English language test in Thailand, then you may be interested in the document attached below. However, for a little bit more we believe we have the most reliable way to test a candidate’s English language skills. The world’s best English language test comes to Thailand. With over 10 years of development, the Versant English language test is now available in through Talent Technologies in Thailand.

Reinventing the Wheel: A book review by Bob Morris

First Friday Book Synopsis

Reinventing the Wheel: The Science of Creating Lifetime Customers Chris Zane Ben Bella Books (2011) How to establish and then sustain long-term (if not lifetime) customer relationships What we have in this book is a personal account by the founder and CEO of Zane’s Cycles. It began when Chris Zane was 12 and repairing bikes [.]. Bob's blog entries "stretch your comfort zone" Always offer more than is expected.

Be a Leader in Two Seconds

Leadership Freak

The more you’re respected the less you need to say and the more power you have. You can earn respect while you’re speaking if you speak with compassion, integrity, and competence. People feel compassion when your words align with their needs. People see integrity when they believe you’re speaking for the good of others. People [.]. Communication Decisions Influence Personal Growth Power Taking others higher Leadership Development

Rediscovering Steinbeck at the Mayeux Family Reunion

First Friday Book Synopsis

I just got back from our now annual family reunion in Natchitoches, Louisiana. We talked, and ate, and talked, and ate… You know the routine. I ate gator, and shrimp, and brisket, and home-made ice cream (Yes, I went back for seconds thirds fourths. I ate at least one full week’s worth of calories in [.]. Randy's blog entries family reunion John Steinbeck The Grapes of Wrath

Management According To Thomas Teal

Eric Jacobson

Some words of wisdom from author Thomas Teal : Integrity in management means: being responsible. communicating clearly. keeping promises. being an honest broker. avoiding hidden agendas. knowing oneself. Great managers serve two masters; one organizational, one moral.



My friend Paul Batz wrote this blog post about a dear friend of ours and all of it is true. Lynn Casey , CEO of Padilla Speer Beardsley is cringing as she reads this. She’s my all time favorite boss, and she HATES the word “boss.”


The Lost Art of Killing Time

Next Level Blog

This past weekend, I had the great opportunity to spend a couple of days with the crew of the U.S. Coast Guard cutter Venturous on patrol in the Florida Straits. I’m organizing my thoughts, pictures. Please click the headline to read the whole story. Random observations

Don't knock the placebo effect

Chartered Management Institute

The power of expectation is crucial to management. Whether you believe something will succeed or fail, you are probably right, says columnist Simon Caulkin. You are not watching this post, click to start watching

Crisis Management Essentials

Tanveer Naseer

The following is a guest post by Daniel Diermeier. Daniel is the IBM Professor of Regulation and Competitive Practices at the Kellogg School of Management at Northwestern University and the director of the Ford Motor Company Center for Global Citizenship. Daniel’s work has been featured in numerous publications, including The Wall Street Journal, The Economist, Business Week, and Newsweek.

Radio Show: Lessons Learned From A Change Derailed

Change Starts Here

An experienced change leader, Supriya Desai landed an exciting new ‘dream’ job – implementing change across a global function undergoing major transformation – only to be gone less than 6 months later.

Google Concedes that Technology Isn't Free

Harvard Business Review

"If you want to dance, you must pay the fiddler.". In the last six weeks, two patent transactions shook the world of mobile communications: Unlikely bedfellows Apple, Microsoft, Research in Motion, EMC, Ericsson, and Sony joined together in a creatively named consortium called Rockstar Bidco to win an auction for the patent portfolio of the bankrupt Nortel at a price of $4.5 billion. Google, the losing bidder in the Nortel auction, yesterday announced the $12.5



Before there was Google, there was 3M. Before there was Zappos, there was Nordstrom. Before there was TOMS, there was Hershey. Innovation. Customer Service. Social Business practices. These ideas are not new. The champions are not the authors. There isn’t much unique about the “unique” practices they demonstrate. The research that validates these practices as solid operations isn’t new and unique either. The ideas are timeless; the validation nearly as old.

The Problem with Perfection

Harvard Business Review

If you're not familiar with the law of diminishing returns , it states that at a certain point adding more effort will not produce significantly more gains. The challenge is knowing when you've reached that point. For many managers this is an important question: How far do I keep going on a project before I declare that it's "good enough" — and that further effort will not significantly change the outcome?

Human Performance Management Best Practice 3 – Qualify, Verify, and Validate

Strategy Driven

Human error reduction not only applies to the performance of operational activities but to analytical tasks as well.

Vanity and Fear


Two paralyzing - and motivating - forces in life are vanity and fear. To direct them in positive directions, it helps to use some counterweights. Fear is reduced by control while vanity is restrained by perspective. Control and perspective can be gained through preparation, acceptance, and wisdom.



Before there was Google, there was 3M. Before there was Zappos, there was Nordstrom. Before there was TOMS, there was Hershey. Innovation. Customer Service. Social Business practices. These ideas are not new. The champions are not the authors. There isn’t much unique about the “unique” practices they demonstrate. The research that validates these practices as solid operations isn’t new and unique either. The ideas are timeless; the validation nearly as old.

Groupon Doomed by Too Much of a Good Thing

Harvard Business Review

"Alright, you caught us. We're actually not making any money. In fact, we are really losing a lot of money.". This is the essence of Groupon's declaration last week that it will remove the controversial accounting metric called Adjusted Consolidated Segment Operating Income (ACSOI) from its financial statements. ACSOI essentially measures Groupon's profits before subtracting its subscriber-acquisition costs and stock option-based compensation.

Organizational Controls In Non-Profits Are Instrumental To.

Michael VanBruaene


First Paragraph


The grocery store on Uhuru Avenue (formerly Queensway) was owned by Sam Fong, a Chinese immigrant. They called him an immigrant; actually he had lived in East Africa longer than the Prime Minister, who was an African. But to be one Chinaman in a country of seven million Africans is not easy; you stand out; the East cannot save you; you remain a visible immigrant all your born days and so do your children, and so do theirs. From Fong and the Indians by Paul Theroux


How old is your email?

The Organized Executive's Blog

When a friend complained that her email provider had lost all of her messages going back to 1999, I was unsympathetic. Why,” I asked, “would you be keeping email from 1999?”. If this had been my friend who can’t park in her garage because it’s stuffed with boxes, I wouldn’t have been surprised. But this was the exceptionally tidy and well-organized friend who plans her vacations on Excel spreadsheets. Email appears to be a blind spot for many people who are otherwise well-organized.

11% of Cell Phone Users are Just Pretending


Rob Long examines the ramifications of this serious national problem


Time For New Yorker Levity From Barbara Smaller

Bird's Eye View

So let's say you're at a dinner party (yes, the old fashioned kind where people actually sit down, and talk among themselves across the table) and you are seated next to a woman. To be polite, you ask her, "so tell me about yourself, where you grew up and what you do.".

Vulnerability Management


Gary McCully on signs that your vulnerability management program is failing. An excerpt: As a security consultant, I have performed my share of quarterly vulnerability assessments for many of our clients. Many times I find a critical vulnerability on one of the client's systems, and contact them to inform them that I recommend the vulnerability be addressed as soon as possible.

Charlie's Uncle Gives Him "The Talk"

Building Personal Strength

My friend Charlie told me this story. When he was 12, his uncle took him out for breakfast and they talked all morning. His uncle wasn’t at all like his dad, who was stern, demanding and hard to talk to. By contrast, his uncle was relaxed and fun to be with.

Miscellaneous and Fast


Wally Bock : Make appointments with yourself. Narcissism : This should be required reading for selection committees. Mary Jo Asmus : "Midwest Nice" and conflict. Art Contrarian on depictions of Helen of Troy. Tanmay Vora : Change, vision, and execution. Der Spiegel : Nostalgia for the Berlin Wall. Rob Long : The secrets of Amish business