Thu.Jul 25, 2019

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The Best Way to Empower Employees as Customer Advocates

Let's Grow Leaders

You want to empower your employees as customer advocates, but it’s tricky. No one understands your customer’s needs and frustrations better than your employees. When your customers are frustrated, your employees are too. But let’s be real. What’s best for the customer […]. The post The Best Way to Empower Employees as Customer Advocates appeared first on Let's Grow Leaders.

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How Innovation Is Completely Different in Established Organizations than in Startups

Leading Blog

W E LIVE IN the age of the entrepreneur. New startups appear out of nowhere and challenge not only established companies, but entire industries. Where unicorns were once mythical creatures, the word unicorn now refers to the startups that have a value of at least $1 billion, and there are more than 370 of them worldwide. In 2018 alone, 53 unicorns were added to the list.

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Taking Chances to Lead Change in the 21st Century: Why It’s Cool Not to Be So Cool

Great Leadership By Dan

Guest post from Julie Benezet: The internet changed all the rules. Life has always had its challenges when new things showed up, but most of the time we thought we could handle them. While we didn’t love dealing with adversity, because we knew the people and situations involved, things seemed under control, familiar, comfortable. At least that’s what we thought.

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What Are the Two Most Common Types of Harassment?

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us. [link].

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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How to Survive a Micromanaging Leader

Lead from Within

To work under a leader who is a micromanager can be very difficult. I have found that the only way to survive a micromanaging leader is to understand why they do what they do. Here are some of the most common reasons leaders resort to micromanaging—and what you can do to alleviate the pressure: Power. Unfortunately, this is probably the most common reason for micromanagement.

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Miserable Leaders Spread Misery

Leadership Freak

Miserable leaders spread misery everywhere they go. Enjoy leading or get out of leadership. Stop spreading misery. Decide to enjoy leadership.

More Trending

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Successful Kids Are Taught This Most Important Lesson

Innovation Excellence

Our kids look to us for answers, advice, and guidance, but what if the best advice was letting them figure it out? If you’re a parent I’m about to push you outside of your comfort zone. One day your child will look at you, with disappointment, perhaps even anger, and say, “Why didn’t you force.

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Best CEOs In The World 2019: 100 Most Influential Chief Executives

CEO Insider

Unsurprisingly, Walmart CEO Douglas McMillon came first in the CEOWORLD magazine’s global ranking of the best chief executives across all industries for 2019. He is followed by Royal Dutch Shell’s global chief executive Ben van Beurden, and ArcelorMittal Chairman and CEO Lakshmi Mittal. Saudi Aramco CEO Amin H. Nasser to the No. 4 spot. The […].

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Using VUCA Strategy & the Decoded Leadership Module to Improve Your Management Skills

CO2

By: Gary Cohen Today’s business environment is VUCA. What is VUCA? It’s an acronym that stands for Volatility, Uncertainty, Complexity, and Ambiguity. VUCA Defined Within a VUCA environment, leaders shouldn’t presume that order can be easily created, maintained, restored, or even ascertained. There are just too many moving pieces—in terms of technology, systems, skills, knowledge, threats, and opportunities—for leaders to have a firm grip on them all.

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IEP Live! Coming to Sacramento this October

Anese Cavanaugh

We interrupt our normal programming to bring you this special announcement: This Fall's IEP Live! Leadership & Influence Immersion is ramping up! With Contagious You coming out less than a month later, this is going to be a special one-of-a-kind session. New content, new practices, a special module on navigating "busy and burnout before it navigates you" (no kidding), a module on "IEP Rituals" and "morning leadership practices," a preview of the next book and our new IEP Activator Program, n

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Using VUCA Strategy & the Decoded Leadership Module to Improve Your Management Skills

CO2

Today’s business environment is VUCA. What is VUCA? It’s an acronym that stands for Volatility, Uncertainty, Complexity, and Ambiguity. VUCA Defined. Within a VUCA environment, leaders shouldn’t presume that order can be easily created, maintained, restored, or even ascertained. There are just too many moving pieces—in terms of technology, systems, skills, knowledge, threats, and opportunities—for leaders to have a firm grip on them all.

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How A Balanced Social Network Aids Our Decision Making

The Horizons Tracker

The ability to make the right decisions in high-risk situations is an incredibly valuable skill in our VUCA world. A new study from Northwestern University highlights the crucial role our social network plays in how successful these decisions turn out to be. The longitudinal study explores various aspects of the structural balance theory (SBT), which entails an analytical framework for characterizing how relationships change over time.

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The 3 Most Important Responsibilities of a Manager

Strategy Driven

When starting out in their careers, many employees will want to ascend their company’s hierarchy with the aim of taking on more managerial roles in the future. However, to become an effective leader, there are a number of elements that you need to consider in order to both lead your employees and run the business to its maximum potential. Business Growth.

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Can Blockchain Unlock The Value We Bring To Our Communities?

The Horizons Tracker

Time banking is one of the more endearing ways in which we can help and support our local communities. It’s a process in which no money is exchanged, and everyone’s time is nominally valued equally, with each hour we spend helping someone in our community giving the volunteer one hour of time credit in their community. A recent paper from Binghamton University explores how blockchain can be used to underpin time banking systems within a community.

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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What Makes Great And Successful Managers And Leaders

Eric Jacobson

Two important chapters in the incredibly insightful book, It’s The Manager , outline the five traits of great managers, and the seven expectations that are necessary for being a successful leader. Five Traits of Great Managers Motivation – Inspiring teams to get exceptional work done. Workstyle – Setting goals and arranging resources for the team to excel.

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If you’re assigned prework for a meeting or training event, how do you approach it?

thoughtLEADERS, LLC

Our reader poll today asks: If you’re assigned prework for a meeting or training event, how do you approach it? Rigorously: I do all the prework to the best of my ability: 39% Seriously: I do the work, but I don’t overexert myself: 48% Minimally: I do the bare minimum required of me: 11% I […]. This is only the beginning of the thought. Please click the article headline above or go to [link] for more.

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Payroll Administrator – IEC Holden Corp. – Plattsburgh, NY

HR Digest

HR Jobs. Coordinate efforts between payroll, HR and other departments to ensure proper flow and maintenance of employee data, including preparation/distribution of. From Indeed - Thu, 25 Jul 2019 18:13:29 GMT - View all Plattsburgh, NY jobs. Payroll Administrator - IEC Holden Corp. - Plattsburgh, NY. The post Payroll Administrator – IEC Holden Corp. – Plattsburgh, NY appeared first on The HR Digest.

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Alan Winlow, MBE, Honored with 2019 Deming Medal

Deming Institute

Alan Winlow, MBE (right) is presented with the Deming Medal by Bill Bellows, Advisory Council Member, The W. Edwards Deming Institute. 20+ members of the UK Deming Community met recently in Burnsall in the picturesque Yorkshire Dales to honor Alan Winlow, MBE, as the 2019 recipient of the Deming Medal from the American Society for Quality. Alan is the former Managing Director of Yorkshire Brick Company and Continuous Improvement Director at Marshalls, PLC.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Four Ways Your Company Can Improve Its Online Presence

Strategy Driven

In this day and age, a company’s online presence is absolutely crucial to its success. If someone wants to find out about what you, chances are, they will google you – and what’s there needs to be impressive. So here are some tips on how your company can improve its online presence. Create A New Website. First of all, if your website looks out of date, it’s time to create a new one.

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Alan Winlow, MBE, Honored with 2019 Deming Medal

Deming Institute

Alan Winlow, MBE (right) is presented with the Deming Medal by Bill Bellows, Advisory Council Member, The W. Edwards Deming Institute. 20+ members of the UK Deming Community met recently in Burnsall in the picturesque Yorkshire Dales to honor Alan Winlow, MBE, as the 2019 recipient of the Deming Medal from the American Society for Quality. Alan is the former Managing Director of Yorkshire Brick Company and Continuous Improvement Director at Marshalls, PLC.

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Does Your Leadership Style Scare Your Employees?

Harvard Business Review

Even if you think the answer is “no,” it might be “yes.

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Skills Innovations For An Ever Changing World

The Horizons Tracker

Countries around the world are faced with considerable skills, productivity and social inclusion challenges that require novel and innovative approaches to skills development. In a global marketplace there has been a number of innovative solutions emerging that provide telling glimpses into the future of education, and a recent report from the Royal Society of Arts, Manufactures and Commerce (RSA) and WorldSkills UK uncovers a handful of the most innovative ones from Switzerland, Shanghai, Russi

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.

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Client Troubles

Harvard Business Review

Are clients bringing you down? Dan and Alison answer your questions with the help of Diane Hessan, the founder and chair of the marketing technology agency C Space. They talk through what to do when you have a difficult client, your coworkers are hampering your ability to serve clientele, or you want to win more business to advance your career.

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What is the best advice for first-time managers?

HR Digest

People are put into a position to manage others as a reflection of their proven qualities in performance, work ethics, and their ability to help others in various ways to improve. In other words, the best advice for first-time managers should be a trust of having the ability to perform their managerial duties credibly. It’s normal to think of management as difficult as a first-timer since it requires a lot of skills to maintain or raise a given bar.

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Your AI Efforts Won’t Succeed Unless They Benefit Employees

Harvard Business Review

Workers need to know AI is here to help — not steal their jobs.

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The Best Jobs For People Who Love To Travel

Strategy Driven

Being trapped behind a desk or in a cubicle every single day can be incredibly tedious, especially when you’re dreaming of adventures in far off places. Most people get a break from this monotony for only a few weeks a year when they head off on vacation. They spend the rest of their days getting work done and wishing they had the opportunity to explore those foreign places better.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Are New Graduates Happier Making More Money or Having More Time?

Harvard Business Review

Research on the career choices of 1,000 Canadian students.

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