Mon.Feb 19, 2018

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Pushing Past Your Comfort Zone

Lead Change Blog

All of us recognize that to develop in our careers we must push out of our comfort zone. The willingness to swim upstream must be strong, as it requires taking risk. I was in the same role for over three years and was not happy with the status quo. In the past, some of my own preconceived opinions had limited me from seeking challenging assignments.

CTO 277
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The Little Kindnesses Matter

Leading Blog

P RESIDENT WILLIAM MCKINLEY would often informally invite confidants to the White House to review the day's business or discuss the problems of the days ahead. Charles Dawes was often one such guest. In Portrait of an American: Charles G. Dawes (1953) by Bascom Timmons, he quotes from Dawes diary about one such gathering: He was considering the appointment of a minister to a foreign country.

Politics 182
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The Link Between Sleep and Effective Leadership

Lead on Purpose

Guest post by Jenn Clark A survey revealed that out of 180 business leaders, four out of 10 do not get enough sleep at least four nights a week.

Survey 222
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Is It Time To Change The Soundtrack Of Your Life?

Joseph Lalonde

Research tells us that by this point in the year over 80% of people have given up on their New Year’s resolution. The resolutions, the goals people have set have been given up. Maybe you’re in the same boat. You resolved to lose 30 pounds by June. You weighed yourself and you’re up 3 pounds. So you give up. Or maybe you decided to learn how to play guitar.

Follow-up 184
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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Six Types of Stakeholders Leaders Need to Influence

Career Advancement

“Leadership is not about a title or a designation. It’s about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers.” ~Robin S. Sharma~. Jackie had just accepted a promotion and was working to develop a grasp of whom she needed to influence in her organization.

Influence 184
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How Curiosity Changed My Life

Leadership Freak

Infatuation with your voice weakens connection, limits influence, and destroys effectiveness. Brilliant leaders ask forward-facing questions. Fall in love with the voice of others. What about blabbermouths?

Influence 142

More Trending

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10 Steps to Create An Employee Newsletter That Delivers

leaderCommunicator

Innovation is often powerful when it comes to communications, and so is the tried and true. A printed or electronic newsletter can be an effective means of breaking through the clutter by bringing timely and valuable information to employees where they’re at – whether that’s in front of a computer, on a mobile device, or in the field.

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3 Proven Ways Call Centers Can Better Streamline Operations

Chart Your Course

Customer Service is Important to Call Centers. Customer service has come a long way. These days, businesses have more options than ever before to customize the live support experience — and technology is playing an increasingly vital role in keeping customers satisfied. Of course, existing processes can always be improved upon. In particular, when it comes to improving the customer service experience and streamlining operations, today’s call center agents now have a wide array of tech solu

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4 Career Changes That Will Bring In The Bucks

Strategy Driven

Many of us are growing more and more tired of the rat race we have been thrust into during the beginning of our careers. Perhaps you started in an office job when you were young and you still haven’t managed to fight your way into a job you are passionate about. Now is the time to step back and reassess your working life and consider changing careers.

Career 51
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Absenteeism rate: The hidden champion key performance indicator to measure job satisfaction in an organization

CQ Net - Management skills for everyone!

When workers are absent from work, this can cause many problems for organizations. Although organizations expect employees to take time off for doctor appointments and sickness, excessive absenteeism can lead to decreased productivity (Forbes, 2013). One of the best competitive advantages for organizations is the people that they hire. When talent is absent from work, this can have a deleterious effect on organizational effectiveness.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How you show up matters. Set the tone for 2018 with this choice.

Anese Cavanaugh

How you show up matters. Set the tone for 2018 with this choice.

Energy 70
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Ron Moen’s Presentation: Prediction is the Problem

Deming Institute

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog. The video shows the presentation by Ron Moen , Prediction is the Problem, at our 2012 annual conference. A previous post on our blog in 2013 included a clip from this talk and explored Ron’s thoughts which might be of interest if you enjoy this presentation. You may benefit from reading my previous post on enumerative and analytic studies before you watch the video (if you don’t clearly understand the

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7 Ways Leaders Waste Valuable Time and Energy

Ron Edmondson

Wasting time and energy may be one of my biggest pet peeves as a leader. Some days I leave work and feel I never got off the proverbial treadmill. It’s physically and mentally draining. Does it ever feel like you are wasting valuable time and energy? It can be frustrating to feel your most valuable commodity – time – has been wasted or you invested good energy on the wrong things.

Energy 40
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To Handle Increased Stress, Build Your Resilience

Harvard Business Review

bettmann/Getty Images. Wherever you live or work, stress is on the rise. According to the International Labour Organization, workers in developed and developing countries are facing increasing strain at work. The onslaught of mounting stressors include global challenges, such as climate change, terrorism, and political turmoil – as well as personal and professional challenges, such as illnesses, job changes, and organizational restructuring.

Stress 15
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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Will South Korea Become The Juggernaut That Brings Smart Living to You?

N2Growth Blog

Clearly, artificial intelligence (AI) and deep learning technologies are finding their way into most everything that we touch and use in everyday life, including consumer products, financial services and healthcare delivery. This is indicative of significant inroads made in IT services, communication services, electronics, mechanical equipment and biomedical products, which serve as foundation stones for the evolution of AI applications.

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The Parts of Customer Service That Should Never Be Automated

Harvard Business Review

pop jop/Getty Images. In Pixar’s WALL-E , oversized humans recline on levitating barcaloungers and are dressed, primped, polished, and served, entirely by robots. Fiction? Maybe not, at least according to a wave of media coverage pointing to a dizzying array of service innovations on the horizon. Look no further than the public debut of Amazon Go, the company’s first cashierless store.

Banking 11
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Reactive marketing: what is it and why should you do it

Strategy Driven

News travels fast, and is easily shared thanks to the increasing role of social media in the lives of consumers and the businesses they engage with. Indeed, there are many advantages to this connectivity beyond the social aspect; people can instantly mark themselves ‘safe’ after natural disasters or violent attacks, and ‘good news’ stories from around the world inspire on a daily basis.

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The 4 Dimensions of Digital Trust, Charted Across 42 Countries

Harvard Business Review

Fanatic Studio/Getty Images. The year 2018 is barely underway and, already, digital trust initiatives have captured headlines. Facebook’s Mark Zuckerberg has said his platform will de-prioritize third-party publisher content to keep users focused on more “meaningful” posts from family and friends. Google has led off the new year by blocking websites that mask their country of origin from showing up on Google News.

Survey 9
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The CEO of Merck on Race, Leadership, and High Drug Prices

Harvard Business Review

Kenneth Frazier, the CEO of the pharmaceutical company known as MSD outside of North America, discusses his upbringing and how it influences his leadership as chief executive. He is one of the few African-American CEOs in the Fortune 500, and shot to prominence after resigning from a council advising the Trump White House. Frazier discusses the importance of values in leadership and how Merck thinks about R&D and drug prices.

Price 8