Sun.Sep 29, 2024

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DOL Promotes Inclusive Hiring with the Rise of Ai-Powered Tools

HR Digest

Championing AI and inclusive hiring practices, the DOL has released a new framework for employers to follow while hiring. The Labor Department’s AI framework was published by the Partnership on Employment & Accessible Technology and funded by the department’s Office of Disability Employment Policy. The goal of the policy is to support the inclusive use of AI in hiring while benefiting disabled job seekers who might not be treated equally.

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Four Keys to Mastering Active Listening

Innovation Excellence

GUEST POST from David Burkus Are you a good listener? You may think you’re a good listener—maybe someone even told you were a good listener. Or maybe not. As a leader, this is a very important question.

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Customer Urgency: Does Your Team Truly Deliver on It? | #CX #Leadership

Kate Nasser

Leaders, do your teams truly understand and deliver on customer urgency? If your answer is, “Yes, because we have priority schemes they follow,” you may be surprised to witness what actually happens in real time. Image by Patti Morris via Flickr Attribution License. Customer Urgency: Do Your Teams Truly Deliver on It? Recent Event I […] The post Customer Urgency: Does Your Team Truly Deliver on It?

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Does Social Media Affect How Young People Engage Offline?

The Horizons Tracker

Parents often worry about their kids using social media. It’s good that they care, but here’s some news that might ease their minds: A new study from the Norwegian University of Science and Technology suggests that spending time on social media doesn’t seem to make young people interact less with their friends offline. “On the contrary, we find that people who use social media a lot spend more time with friends offline,” the researchers explain.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical chops might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Join seasoned executive Chandra McCormack for a breakdown of how to lead with impact, connect with purpose, and cultivate a workplace culture that energizes rather than exhausts.

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How Twitch Is Affecting Journalism

The Horizons Tracker

Recent research from the University of Oregon suggests that traditional news outlets and modern digital influencers are employing innovative strategies on Twitch to attract users who seek interactive engagement with content. “Twitch could be a boon to traditional news organizations for additional income and audience engagement,” the authors explain.