The Bot Syndrome: 5 Symptoms Which Indicate Your Employee Feels Like a Bot
Let's Grow Leaders
MAY 29, 2015
“The other day, a customer tweeted at me, ‘are you a bot?’ At first I was really offended and wanted to tweet back “I AM NOT A BOT!” But when I thought about it some more, I got kind-of sad. I realized that by following the scripts and all the rules, I sounded very robotic. That’s not what our customers want or need. They come to social media because they want some upbeat and friendly interaction.
Let's personalize your content