Spin vs. Sorry: How to Mess Up Well & Become Authentic
Great Leadership By Dan
DECEMBER 22, 2016
Guest post from Bill Munn: “It was my mistake. I’m sorry. Please forgive me." It’s important to get these phrases written down, before they become obsolete. For a few decades now, the popularity of “spin,” with its tempting save-face claims, has elbowed out the use of a simple, honest apology.