Sat.May 14, 2011 - Fri.May 20, 2011

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Managing Up? Use Caution.

N2Growth Blog

By Mike Myatt , Chief Strategy Officer, N2growth. “ Managing Up &# is a great catch phrase and an interesting concept – it’s also a practice that can get you in deep trouble rather quickly if misunderstood or misapplied. Many people would say the purpose of managing-up is to have the by-product of your efforts enhance the work of those you report to.

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Good Leaders: Tough and Tender

Lead Change Blog

Everyone agreed George was a tough boss. He was demanding, settling for nothing less than one’s best. He was goal-oriented, charismatic and driven. He pushed when outcomes weren’t up to par; he beamed when they were. He challenged when he knew people were capable of more. He offered up praise, appreciation and thanks. He had [.] Lead Change Group - Leaders Growing Leaders.

Goal 317
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Do You Have a Virus in Your Group?

Leading Blog

It’s not unusual to find in a group, a person that just doesn’t seem to fit in; someone we would rather do without. Often we find them irritating simply because they are coming from a different perspective—a different agenda—than the rest of the group. While this can be annoying, these people provide a very important service to the group. Consider the experience Rhode Island School of Design president John Maeda relates in Redesigning Leadership : Working in a group where there are considerable

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How I Discovered Customer Service Gold (By Asking The Ultimate Question)

Terry Starbucker

When doing business, is there value in a positive human interaction, no matter the purpose of that interaction? And does it make a measurable difference in a customer’s loyalty to a good or service? For the first 18 years of my career in the cable TV business, I believed the answer to both of those questions was “Yes&# , and said so whenever given the opportunity in front of my staff and teammates.

Loyalty 280
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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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The Fine Art of GSD: How to Get Stuff Done in a Large Organization

Next Level Blog

One of the highest compliments that can be paid in our house is that someone GSD’s. While we have a somewhat colorful definition of what GSD means, the polite way to explain it is that it stands for. Please click the headline to read the whole story.

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10 Ways to Show Respect: Master the Art of Conversation

Lead Change Blog

This post was modified from the original published on the Harvest Performance blog. Think of someone that you are uncomfortable talking to (could be your co-worker, child, employee, or spouse). Why are they so difficult to talk to? Do you feel defensive? Do they feel listened to? Do you avoid this person? These are signs [.] Lead Change Group - Leaders Growing Leaders.

Blog 309

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How Leaders Can Make a Big Company “Act Small”, In One Simple Step

Terry Starbucker

When I was in the cable business as an SVP of Operations, I oversaw over 1,100 employees- not a “small&# company by too many definitions (unless you are in the Fortune 500). And yet, our company was always able to “act small&# , and provide great personal service to our customers, which gave us a big strategic advantage over our main competitors, the “dish&# companies.

Company 276
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Danger: Falling Tyrants

Michael Lee Stallard

Check out this article in the Atlantic entitled “ Danger: Falling Tyrants.&# The article makes a good point: emerging democracies in the Middle East following the Arab Spring may not result in governments that promote freedom. Influence, then, is all the more important, a point my friend Jeremie Kubicek makes in his fine book Leadership is Dead: Why Influence is Reviving It.

Influence 230
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Meet Steve Keating

Lead Change Blog

This is the first in a planned series of articles introducing members of the Lead Change Group to each other. If you are a member of the Lead Change Group, I’d love to interview you and share part of your story. Send an email to dan (at) leadershipfreak (dot) com if you’re interested. Meet Steve [.] Lead Change Group - Leaders Growing Leaders.

Article 308
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A Simple Workaround to Overcome the Bureaucratic Mindset

Tanveer Naseer

The following is a guest post by Russell Bishop. Russell is an educational psychologist, author, executive coach and management consultant whose clients include Fortune 500 executives in aerospace, healthcare, pharmaceutical and biotechnology, information technology, telecommunications and oil and gas. Russell serves as the Senior Editor-at-Large for the Business and Living sections of The Huffington Post.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Trust and Job Satisfaction

Lead on Purpose

One of the most important keys to leading a team is creating an environment of trust. Merriam-Webster defines trust as an “assured reliance on the character, ability, strength or truth of someone or something.” To work successfully as a team, the leader must create a culture where people can rely on the strength and abilities of those they work with and believe in their leader’s direction and vision.

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Curiosity and Imagination Necessary Ingredients in Ethical Business

Leading in Context

What happens in business environments where curiosity and imagination flourish? How are curiosity and imagination related to ethics and business leadership? How are curiosity and imagination important in today's business environment?

Ethics 206
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Etiquette Guide for “Idea People”

Lead Change Blog

Many “idea people” in Corporate America view their employers as inefficient and broken. These frustrated workers have ideas to fix the system but too often hold back due to real or perceived road blocks. How do you challenge broken processes or sacred cows respectfully, without stepping on toes? Lead Change Group - Leaders Growing Leaders.

System 300
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The Rainmaker 'Fab Five' Blog Picks of the Week

Sales Wolf Blog

Happy Monday! I like to start off each week by featuring five posts from the HR, talent management, and leadership development blogosphere that I found to be particularly good reading. Here are my picks for the week of May 9th - 15th, 2011. Enjoy! Michele Welch, Young Entrepreneur: 5 Ways to Battle Mediocrity in Your Small Business - Nothing pains me more than seeing leaders and companies that allow mediocrity to become a part of an organization's culture.

Welch 200
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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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Six Tips to Help Your Team Learn

Persuasive Powerhouse

I am fortunate to work with some very smart, creative leaders. Most of them are seasoned managers and a select few have figured out how to catalyze learning in their organizations. Stephen Sorenson (who has given me permission to use his name; you can follow this clever guy on Twitter @stephensoren) is one of [.

Tips 189
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What's Love Got to Do with It? (i.e. Love, Leadership and Profits)

Next Level Blog

Today I'm at the annual alumni conference for the Georgetown Leadership Coaching Program. The first session I attended was on Love and the Bottom Line led by two fabulous coaches, Sandy Mobley of The. Please click the headline to read the whole story.

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Why Your Team Building Exercise Won’t Build a Team

Lead Change Blog

“We teach what we know; we attract what we are.&# Those 10 words from Seth Godin at the Chick-fil-A Leadercast 2011 seem simple enough. Maybe… but I think that like much of what Seth says, there’s more to it than first appears. If you look at that statement through a traditional leadership lens, you might [.] Lead Change Group - Leaders Growing Leaders.

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My Hopes for Katie

Women on Business

Post by Jane K. Stimmler , contributing Women on Business writer. I remember my excitement and high hopes back in 2006 when Katie Couric was installed in her position as news anchor for one of the major networks. It seemed to me to be another long awaited breakthrough for women and I looked forward to watching her first broadcast. That evening took a farcical turn when, as I cut potatoes for dinner (I should never try to cook!

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No Ego: How Leaders Can Cut the Cost of Drama, End Entitlement and Drive Big Results

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.

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The Foggy Path of Leadership: A Personal Journey

Persuasive Powerhouse

I’m starting down a new path. It’s been a long time coming, and I’ve talked about taking it for too long. It requires me to be more vulnerable than I’d like. Yet this is the path I’ve chosen, even when it chose me at the same time. It’s become obvious that I need to [.

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Four Dogs, One Hero

Next Level Blog

This has been quite a week for high profile people in leadership positions behaving like dogs. First, we have the head of the IMF, Dominique Strauss Kahn, charged with sexually assaulting a. Please click the headline to read the whole story.

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Leadership Principle: Purpose Defeats Misfortune

Lead Change Blog

“Great minds have purposes, others have wishes. Little minds are tamed and subdued by misfortune; but great minds rise above them.&# – Washington Irving There are two types of people in the world; those that are experiencing misfortune and those who are about to be. The measure of you as a person lies in your [.] Lead Change Group - Leaders Growing Leaders.

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Influencing Powerful People

CEO Blog

Influencing Powerful People - Engage and Command the Attention of the Decision Makers to get What You Need to Succeed is the title of a book by Dirk Schlimm. I was attracted to it partly because I need to influence powerful people and partly because I have my own views of how to do it. I have also been on the receiving end of trying to be influenced - sometimes well and sometimes in an irritating way.

Influence 160
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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Thought-full Thursday: Kindness

Persuasive Powerhouse

Every Thursday, we provide you with a thoughtful way to coach yourself – something all leaders need to do. So take five and enjoy the inspirational quotes and reflect on the questions that follow. Your comments, thoughts, and responses to the questions are most welcome! Remember that everyone you meet is afraid of something, [.

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When you’re at work…

Jason Womack

…work! Years ago, a mentor of mine gave me this advice over a lunch discussion. I remember we were talking about time management (I brought this problem to him because I saw it as my major issue in not producing what I had been intending to work on…). At one point, Tim put his knife and fork down, took a slow sip of iced tea, and then looked at me and said, “Jason, when you’re at work, work.”.

Advice 150
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The Warmth of Other Suns by Isabel Wilkerson – A Big Book

First Friday Book Synopsis

Our mattresses were made of corn shucks and soft gray Spanish moss that hung from the trees…. From the swamps we got soup turtles and baby alligators And from the woods we got raccoon, rabbit and possum. • Mahalia Jackson, Movin’ On Up Richard Wright, the bard of the Great Migration, defected to the receiving station [.].

Books 155
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Possibility Maximizer: Napoleon Hill's Thought For The Day

Sales Wolf Blog

Each week I like to feature a resource that I feel will aide in your efforts to Maximize Possibility in your organization. I am especially excited to share today's resource as I am confident it has the ability to dramatically change the way you view the world around you and can greatly improve your quality of life. Enjoy! The Resource: Napoleon Hill's Thought For The Day What it is: Napoleon Hill's Thought For The Day is a free email newsletter that provides a daily dose of wisdom and insight ba

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Tough-Minded Ways to Innovate | In the CEO Afterlife

In the CEO Afterlife

In the CEO Afterlife. Main menu Home. Leadership. Branding. Life. Tough-Minded Ways to Innovate. by John • May 16, 2011 • Leadership , Strategy • 3 Comments. One of my best mentors during my CEO years was my monthly Harvard Business Review. Articles on strategy and culture were my favorites, many of which I scribed in pencil on a piece of paper that my secretary typed for posterity – oh my, that sounds archaic.

CEO 133
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Beating the Odds - Now Foods

CEO Blog

Soil quality is inversely proportional to how much you have to use a pick. Before planting my current garden, I never thought a pick was a garden tool. One of the reasons I work out is so I can do more things more easily. Better health also helps me recover faster if I do hit a challenge. So I am hoping my back that I twisted gardening today heals quickly.

Books 133
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Identifying Root Problems - Asking WHY Seven Times

Six Disciplines

In his Thinking Faster blog, Jeffrey Phillips advocates the "ask why three times" approach as a method to gain deeper understanding of problems or challenges before you start working. Phillips adds: " As you confront a challenge or a problem in which you lack expertise, gain understanding by a systematic evaluation and deconstruction of the challenge, the root causes and potential solutions.

Software 148
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On-boarding Product Managers

Lead on Purpose

A few days back Jim Holland and I had an engaging conversation about on-boarding product managers. We concluded that product leaders too often leave this important task to the HR team and miss important opportunities to strengthen relationships and build their teams. In Jim’s words: In essence, HR facilitates and introduces , while leaders of product management and product marketing build, enable and launch contributor success.Too often product leaders expect HR to do the full on-boarding and de

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How to Write OKRs: 45 Effective Examples

Discover how to align everyday employee priorities with company goals. Many companies are embracing objectives and key results (OKRs) as the best practice for committing to goals and following through. Objectives are outcomes that reflect current company priorities. Each employee should write OKRs that roll up to larger company goals. Show employees how they contribute to the larger mission.