Sat.Aug 15, 2009 - Fri.Aug 21, 2009


Tony Mayo

It is not death or hardship that is a fearful thing, but the fear of hardship and death. Epictetus Courage is an inner resolution to go forward in spite of obstacles and frightening situations; cowardice is a submissive surrender to

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Send A Thank You Note

Eric Jacobson

Nearly all employees want to do both a good job and please their supervisor. When they succeed, send them a thank you for a job well done. A short note (handwritten is particularly good) thanking them for a good job is extremely powerful. Particularly for new employees on your team. Or, for employees new to the workforce and early in their careers. Include in your note a sentence regarding what they did especially well and how their specific action made a positive impact.

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Was software engineering ever alive?

Crossderry Blog

The third phase of reanimating Crossderry. The second phase of reanimating my blog is to re-start reading other bloggers. I gravitated back to Glen Alleman and Herding Cats, where his post Software Engineering is Dead? caught my eye

Plenty smart enough

Managing Leadership

The first cell phone I used was about the size of a shoe box and weighed several pounds – basically a battery with a phone strapped on top. And, if you can imagine this, all it did was make phone calls. Things have come a ways since then, haven’t they? After that initial experience, my route through the cell phone jungle started with Motorola, passed through Ericsson, and is now in the Nokia camp.

Get in front of “stress”… create “balance”

Anese Cavanaugh

Years ago when I started coaching clients, I bought into the idea (for a very short snippet of time) that life could be perfectly balanced and SHOULD be perfectly balanced and that it was all about getting the “wheel of life” balanced into equal “scores” to create peace and balance in their lives.

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Dig Deep For Ideas

Eric Jacobson

The next time you are looking for ideas for how to grow revenue, streamline processes and procedures and/or reduce expenses, dig deep within your organization. Don't ask only your direct reports for their suggestions. Instead, ask everyone at all levels. Some of the best ideas will come from your lower and mid-level employees who are interacting with your vendors, customers and co-workers every day in the very areas that, if improved, could make the most dramatic impact.

Don't wait to network

Lead on Purpose

I'm away this week, so I “pre-loaded” my blog with a link to a great post. When should you start networking? Greg Strouse answers this question on his blog Tales from an XOD. Check out his post OK, let's try this one more time

How Managers Exert Influence

Crossderry Blog

I run hot and cold on Henry Mintzberg, but I was taken with his thoughts in a Monday interview (published in the most recent “MIT Sloan” special section of the WSJ, here). Mintzberg's observations on influencing action — and the limits

Smart and smarter

Managing Leadership

Many of us recall the days when paper-based daily planners made the jump to the computer. Like many such advances, this offered a new platform with even greater usefulness and flexibility than the ingenious design of the original. The problem, though, was the jump: it had to be made repeatedly in both directions. There was no way to transfer information from the hand-held medium to the computer, other than the time-consuming method of hand-transcribing it. Then, along came the Palm Pilot.

Build Your Team Through Community Service

Eric Jacobson

If you manage a small business or a department within a large organization, a great way to improve the cohesiveness of your employee team is to engage them in an activity away from the workplace. Engaging in a community service activity is a great example. Your team can work at a food bank. Or, they can pick up liter along a highway. Or, they can provide a service at a local senior citizen center.

Going beyond best practices

Lead on Purpose

I'm away this week, so I “pre-loaded” my blog with a link to a great post. I found one more article I wanted you, my readers, to be aware of. This comes from Mark Sanborn's blog, and tackles the topic of moving Beyond Best Practices

Women in the LEAD: WOMEN: What is Perfect Life?

Women in the LEAD

With all that is going on around us, sometimes it is difficult to see the Light in the future. Quite by chance, I found the original copy of an essay I wrote at the Santa Barbara Writer's Conference years ago."So, So, what is perfect

Pretty smart

Managing Leadership

When the daily planner craze hit many years ago, I bought in fairly quickly. More than just an agenda with room for phone numbers in the back, it promised to organize virtually all of your business planning and action management needs in one cleverly designed format. I purchased a large version, one that could take full letter-size paper, so I could write more easily and so it would have greater capacity.

Have An Open Door Policy

Eric Jacobson

As a manager, having an open door policy means your employees know they can come to you just about any time with any news, problem or concern. Good managers also let their employees know that the open door policy means employees can and should come with even bad news. Or, news about mistakes they have made.

Leaving the nest

Lead on Purpose

Eagle Every once in a while we experience life events that cause deep reflection. Today was one of those days for me. My wife and I took our oldest child to the university where she will pursue a degree in architecture

Read the Fine Print!

Orrin Woodward

Here is a hilarious video on reading the fine print. Enjoy! God Bless, Orrin Woodward


Managing Leadership

We’ve been talking about reading, the past few days. The purpose of this for a manager is to help increase the perspectives available to you from which you can view and understand complex and intense issues, so that you can make better and more timely decisions. It is perfectly acceptable that in order to accomplish this aspect of it, you must read things that aren’t strictly “professional,” and that moreover are thoroughly enjoyable. Nothing illicit in that – go for it.

Pretend You Are The Customer

Eric Jacobson

One of the best ways to determine if your service/business/organization is providing excellent customer service is for you, as a manager, to pretend you are the customer. Try it today. Contact your business via the phone, mail, and via the web. Use all three methods! Make a different contact each day for the next week. During those different instances, ask to reach a person where you only know their first name. Next time, ask for a person who no longer works at the business.

WOMEN: Love, Respect and Leadership

Women in the LEAD

istock_000008152191small-smller LEADERSHIP calls us from many vantage points in our lives. It reaches beyond simply our day-to-day work, don't you think? There has been so much turmoil all around us this year

Orrin Woodward Leadership Team :: MonaVie #1 in Inc 500 List.

Orrin Woodward

MonaVie is the fastest growing company in the networking field and here is the proof. This is further evidence of the uniqueness of MonaVie in the MLM industry. Dallin Larsen is a one of a kind MLM owner. Congratulations, MonaVie, on a

Small businesses increasing marketing spend

Chartered Management Institute

A study carried out by Yougov has found that a third of small businesses are planning to increase their marketing spend next year. Related Content: 9 Time Saving Tips from a Social Networking Junkie Opportunity to meet entrepreneur Celia Gates and prizewinning marketing gurus Shaun Smith and Andy Milligan Revised Checklist on Marketing Yourself Ten Steps to Smash Urban Legends Competitive Intelligence on a shoe string. You are not watching this post, click to start watching read more.

Quickly Lose Respect - Don't Do This

Eric Jacobson

Picture this. You call an employee into your office for a meeting. As your employee is explaining something to you, you turn to your computer monitor to check e-mail. Or, you answer your phone. Or, you look at your mobile device. Or, you engage in a conversation with someone who enters your doorway. Do any of these once and your employee will likely forgive you. Do any of these actions regularly and you'll quickly lose the respect of your employee!

A Daring Adventure, Or Nothing

Women in the LEAD

“Life is either a daring adventure, or nothing.” Helen Keller. I can't imagine a more truthful bit of wisdom. The question is how daring do we want this adventure – our life – to be. I believe Helen Keller was a model for daring and a

You Need a Vacation – Your Community Will Be There When You Get Back

Managing Communities

photo credit: love?janine janine I recently took some time away. Literally three weeks without logging into my forums. And guess what? They were still there when I got back! Regardless of what you do, what your profession is, what your hobbies are; sometimes, we can get wrapped up a little too much where we think something needs [.].

Find The Truth In The Middle

Eric Jacobson

If you're a parent of two children you already know that when the two are fighting and child #1 tells you what happened, you then ask child #2 what happened, and most often the truth is somewhere in the middle of what the two children have told you. Surprisingly, many managers, even when they are parents, don't use this parenting "discovery" skill in the workplace. Instead, they often listen to only one side of a situation.

Read This Must-Read Book

Eric Jacobson

The next time you have three to four hours to read a business book, pick up a copy of Peter F. Drucker's "The Five Most Important Questions You Will Ever Ask About Your Organization." Whether you are you are in business, non-profit or the private sector, you'll find the five questions helpful in better understanding what you do and how to do it better. And, the five questions make for perfect discussion points with your employees/team.

Don't Delay The Tough Conversation

Eric Jacobson

If you have an employee who needs to improve his/her performance don't delay the tough conversation with them. If you don't address the issue right now, the employee has little chance to improve and you'll only get more frustrated. Most employees want to do a good job. Sometimes they just don't know they aren't performing up to the required standards. Waiting until the employee's annual performance appraisal to have the tough conversation is unhealthy for you and the employee.

For Your Consideration: My South by Southwest Interactive (SXSW) Session/Panel Proposals

Managing Communities

It’s that time of the year again! The SXSW 2010 PanelPicker has opened and, with it, 2,219 proposals are up for consideration for the Interactive portion of the conference. I am on 7 (yes, feel free to giggle) of these. Online voting accounts for 30% of the decision making process (30% goes to the SXSW staff [.].