The ROI of Performance Excellence Programs
JANUARY 4, 2012
The ROI of performance excellence programs like Six Disciplines has been researched and proven many times over, by similar quality, performance, and business excellence programs like Baldrige, EFQM, and TQM. A study by Quality Progress Magazine examined over 600 company's results over 10 years. It doesn't depend on the industry, as this study included over forty 2-digit SIC codes.