The ROI of Performance Excellence Programs
JANUARY 4, 2012
The ROI of performance excellence programs like Six Disciplines has been researched and proven many times over, by similar quality, performance, and business excellence programs like Baldrige, EFQM, and TQM. Five years after receiving their awards, these companies outperformed the comparison companies by 77% in sales, 44% in assets, and 18% in operating income. It doesn't depend on the industry, as this study included over forty 2-digit SIC codes.