The ROI of Performance Excellence Programs
JANUARY 4, 2012
The ROI of performance excellence programs like Six Disciplines has been researched and proven many times over, by similar quality, performance, and business excellence programs like Baldrige, EFQM, and TQM. It doesn't depend on the industry, as this study included over forty 2-digit SIC codes. It doesn't depend what methodology/process/system you're using, just that you HAVE a system - and keep using it.