The Recovering Engineer
SEPTEMBER 26, 2010
In the process of looking over my notes and thinking through the planned events tomorrow, I started reflecting on a meeting that I facilitated for a client in Indiana last week.
Sales Wolf Blog
AUGUST 30, 2010
Chip Conley, the founder of Joie de Vivre hotel chain has and shares how creating an "employee pyramid" helped him to save his company from failing during the challenging and uncertain times following 9/11. Seth shares his thoughts on the paradox of senior management. .
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Center for Creative Leadership
NOVEMBER 25, 2019
Think of how good it feels to enjoy a quiet morning after a big deadline, or to get to a nice hotel room after a rough day of travel. People who are under a lot of stress tend to have a hard time savoring things. But when stress is lifted, savoring seems to automatically kick in.
Skip Prichard
JULY 22, 2019
He died virtually penniless in a hotel room in New York. Those who had to navigate their way through large firms seemed to excel at emotional intelligence—the ability to read others’ emotions and respond appropriately. Although Tesla’s ideas arguably were more brilliant, he was unable to commercialize his ideas.
Marshall Goldsmith
FEBRUARY 8, 2018
Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Reeta is an authority on emotional intelligence and solutions focused coaching. Former CEO Named #1 Most Influential Person in Dentistry for 2017. Former President of Citibank Online.
Harvard Business Review
JANUARY 16, 2015
Visitors staying at Starwood’s Aloft Hotel in Cupertino, California, not only have the luxury of humans greeting them and toting around their luggage. ” Labor Emotional intelligence Technology' “This isn’t going to replace associates or our talent,” he said.
Harvard Business Review
APRIL 18, 2017
I started a boutique hotel company when I was 26 and, after 24 years as CEO, sold it at the bottom of the Great Recession, not knowing what was next. But I was an “old-school” hotel guy and had never used Airbnb. I’m not saying young people don’t understand emotions. Sounded good.
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