Harvard Business Review

OCTOBER 10, 2017

Similarly, when Starbucks baristas make your latte the same way across cafés, or when a software engineer delivers the expected features each sprint, you are witnessing tactical performance. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk.

Organization 12

Organization Tactics Call Center Metrics 12

Strategy Driven

DECEMBER 16, 2020

For years now, huge corporations such as British Aerospace Engineering and Raytheon have completely dominated the market and swooped in to poach promising innovators. Inventors and programmers have found themselves swallowed up in vast bureaucracies, working on projects that they feel morally uncomfortable on and with less than savory people.

Innovation 130

Innovation Software Industry Politics 130

Harvard Business Review

OCTOBER 31, 2013

These companies tend to be run by engineers and creatives, not MBAs. At least in Silicon Valley, management is becoming just another operating function, like payroll and finance and sales, all serving to facilitate the work of the technically and creatively skilled who do the heavy lifting. Morale starts to fade – and things slow down.

Management 9

Management Drucker Creativity Finance 9

Harvard Business Review

APRIL 26, 2016

Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. Sales was traditionally seen as a form of service work, with an emphasis primarily on developing moral character.

Education 8

Education Levitt Retail Training 8

Harvard Business Review

DECEMBER 25, 2014

in January 1968 as a young 22-year old with $8 in his pocket and an undergraduate degree in mechanical engineering from IIT Bombay. I had an unlikely journey to the top. Born in India, I arrived in the U.S. Thirty-one years later, I became Chairman and CEO of a global Fortune 300 company. How did this happen? I was fortunate, to be sure.

Team 12

Team Diversity CFO TSR 12

N2Growth Blog

JANUARY 13, 2011

Aside from being costly, a flawed execution can cast doubt on management credibility, have a negative impact on morale, taint the brand, adversely affect external relationships, and cause a variety of other problems for your business. Failed initiatives are costly at several levels. Be careful of high level, pie-in-the-sky projections.

Blog 399

Blog Innovation Strategic Planning Brand 399

Harvard Business Review

OCTOBER 11, 2013

Terranola’s stock began tanking that afternoon, precipitating a slide that took the Seattle-based company’s reputation, employee morale, and ability to raise capital along with it. He renamed his company and put a team of engineers to work solving the product’s mechanical, food safety, cost, and design flaws.

Case Study 8

Case Study CFO Hedge PR 8

Harvard Business Review

OCTOBER 17, 2017

Meanwhile, Al Gore’s Generation Foundation sees sustainability as the new engine of economic growth. The Moral Frame. Whether in politics, finance, or business, there is growing concern that many leaders have lost their moral compass. In Abundance Frame, the $64 trillion question is: “abundance for whom?”

Morale 8

Morale EPS Supply Chain Politics 8

Harvard Business Review

JULY 12, 2017

In effect, they all had skin in the game, which remains one of the most elusive elements of modern finance. Thus a trust and efficiency engine like blockchain technology has the potential to drive radical change in the insurance industry while improving transparency and outcomes across the entire value chain.

Insurance 10

Insurance Industry Policies Market Penetration 10