How We Revolutionized Our Emergency Department
Harvard Business Review
SEPTEMBER 26, 2013
And to achieve our aim of “VIP care for every patient, every time,” we not only had to re-engineer our processes; we had to fundamentally change our culture. During rapid-improvement events, teams mapped processes and designed Ishikawa diagrams to aid in identifying cause and effects of waste. Leading Health Care Innovation.
8 
Let's personalize your content