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The IT Project That Brought a Bank to Its Knees

Harvard Business Review

We have developed a simple yet powerful framework that leadership teams can use to navigate the digital landscape and avoid the kinds of problems that Co-operative Bank suffered. What we are advocating here is a broader view of architecture ? enterprise architecture ? It is based on four questions.

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The Crowdsourced Performance Review: A book review by Bob Morris

First Friday Book Synopsis

The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance Eric Mosley McGraw-Hill (2013) How and why all organizations need a better model for performance reviews Opinions are divided – sometimes sharply divided – about “the wisdom of crowds.”

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Doing Both: A book review by Bob Morris

First Friday Book Synopsis

Doing Both: Capturing Today’s Profit and Driving Tomorrow’s Growth Inder Sidhu FT Press/Pearson Organizational transformation is not — repeat not – a zero-sum game One of the most self-defeating mindsets is suggested by the admonition, “You can’t have your cake and eat it too.&#

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IT Can No Longer Afford to Ignore Its Users

Harvard Business Review

It’s not about consumer apps being used for work, and it’s not just about enterprise apps taking on more consumer-like characteristics. The enterprise architecture of the future needs to invert traditional thinking. Some call this “consumerization of IT”, but this descriptor mostly misses to the point.

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Bridging the Gap Between Marketing and IT

Harvard Business Review

While almost all business units, such as HR and sales, have started working more closely with IT, we have become especially interested in the marketing-IT relationship because we’ve seen firsthand just how much of marketing is increasingly powered by technology.

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Uniting the Religions of Process Improvement

Harvard Business Review

BPM missionaries say processes and process knowledge embedded in software, an enterprise architecture, and a central process management organization sustain improvement. Brad Power is a consultant and researcher in process innovation. Most missionaries of the BPM religion come from a heritage in information technology.