Is It Ever OK to Break Into Your Colleague’s Computer?
Harvard Business Review
SEPTEMBER 18, 2013
The digital age offers us immense opportunities to hone our detective skills, to observe our colleagues in an entirely new, not necessarily flattering light, and also presents tremendous challenges in terms of how we use that information. Electronic Performance Monitoring or EPM has become widespread at many corporations to track, count, and analyze employee keystrokes. On the negative side, it may create worker dissatisfaction, hurt morale, and erode trust.