In the CEO Afterlife

MAY 6, 2016

After months of collective hard work by several stakeholders, a consortium of local investors, the government, the union and the farmers worked out a deal to keep the plant operating by securing a contract to co-pack several products for Heinz. This would save the jobs of 30% of the original workforce. French’s is back on Loblaws’ shelves.

Retail 100

Retail Restructuring Brand Ethics 100

CoachStation

MARCH 7, 2016

I have been a leader throughout my whole career which started in late teens when I was fortunate enough to be provided with an opportunity to participate in a two-year supervisor traineeship with a large retailer in Adelaide. Personally and professionally I am influenced heavily by my ethics and standards.

Self-aware 146

Self-aware Ethics Tools Finance 146

Lead on Purpose

DECEMBER 3, 2010

In fact, a great way to increase productivity in a workplace is to cross-train employees across departments. To be a strong leader, you need to show an unshakeable work ethic. .&# To be a strong leader, you need to show an unshakeable work ethic. Your team is only as great as you show them to be.

Management 150

Management Stage-Gate Ethics Marketing 150

Strategy Driven

NOVEMBER 4, 2019

When it comes to attracting customers to your retail business, again and again, there are several areas that you could focus on to make a real difference. Having good levels of a varied choice of popular products will help you to a broad extent. This means having a bold logo that represents what your brand is all about. Social Media.

Retail 10

Retail Brand Succession Media 10

HR Digest

JANUARY 6, 2022

For example, over the past several years, we’ve implemented paid family leave and paid parental leave, as well as extended paid sick leave to part-time retail employees so our employees never have to choose between work and taking care of their own health, a new child, or a sick parent or spouse. Our core values here at LS&Co.

Human Resources 52

Human Resources Diversity Resources Retail 52

Michael Lee Stallard

JULY 27, 2011

Behar was loved and respected throughout Starbucks for his heart and passion as well as his work ethic, openmindedness and judgment about the retail business. After Behar retired, he continued to serve on Starbucks’ board of directors.

Learning-by-Doing 373

Learning-by-Doing Public Relations Career Workshop 373

Women on Business

DECEMBER 7, 2010

We’re having a giveaway for a $75 gift certificate to any product (out of the millions of items available) from CSN Stores. This online retailer offers everything from bedroom furniture, luggage, shoes and bags, home and garden accessories, and also living room and dining furniture, like this chest of drawers.

Press Release 214

Press Release Discount PR Magazine 214

In the CEO Afterlife

FEBRUARY 4, 2015

Clout companies favor acquiring competitors, entering new product or service categories, and expanding into virgin geographies. There might be elements that are worth emulating, but certainly not the ethic of dominance, because by their very nature, small and medium sized operations have no clout.

Competitive Advantage 100

Competitive Advantage How To Human Resources Strategy 100

Chartered Management Institute

MAY 3, 2023

Being an ethical and inclusive leader is a central pillar of CMI's Professional Standard. It could help boost pay equality Tips and tools to help you navigate the slippery slope of business ethics Lessons from Britain’s Most Admired Companies on leading with integrity Should pets be allowed in the office?

Policies 121

Policies Article Skills Learning-by-Doing 121

Women on Business

JANUARY 14, 2011

An answer to this was anything but obvious, and I struggled to find one shortly after my friend Katie and I were laid off from what were supposed to be dream jobs with an online shoe retailer. We knew that choosing the latter entailed taking, quite probably, the greatest risk in the face of an unstable economy; yet, in the end, we did anyway.

Fashion 124

Fashion Press Release Discount PR 124

Harvard Business Review

OCTOBER 20, 2017

The reason why retailers try to offer a personalized price goes back to the downward sloping demand curve highlighted in Economics 101. This fundamental concept illustrates that, for most products, some customers are willing to pay more than others. Web retailers can similarly profile their shoppers.

Price 8

Price Retail Hotels Bottom-up 8

Lead Change Blog

JANUARY 2, 2015

Take this further than retail and physical products. Look to the headlines on any given day and you will find a CEO who has fallen from grace because of a decision to stray from the moral, ethical or legal path. When you see the Apple logo, it inspires certain opinions and thoughts – innovative, reliable, sleek.

Leadership 150

Leadership Brand Definition Emotional Intelligence 150

Lead Change Blog

JANUARY 2, 2015

Take this further than retail and physical products. Look to the headlines on any given day and you will find a CEO who has fallen from grace because of a decision to stray from the moral, ethical or legal path. When you see the Apple logo, it inspires certain opinions and thoughts – innovative, reliable, sleek.

Leadership 150

Leadership Brand Definition Emotional Intelligence 150

Great Leadership By Dan

JANUARY 20, 2012

Incidentally, Costco employees sell twice as much merchandise per square foot of retail space as their nearest competitor – Sam’s Club! In our ongoing research on the moral intelligence of CEOs, we’ve discovered that low concern for the common good leads to lower productivity and workforce engagement. This is the subversive doctrine!

Morale 232

Morale CEO Merchandising Long-term 232

Harvard Business Review

JANUARY 12, 2015

Ethical consumerism is the broad label for companies providing products that appeal to people’s best selves (for example, fair trade coffee or a purchase that includes a donation to a charitable cause). This pessimistic stance stems primarily from the lower sales of ethical brands. We cannot shop our way to a better world.”

Ethics 8

Ethics Marketing Brand Morale 8

Strategy Driven

JUNE 18, 2015

While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. That fact can be emphasized by another fairly understandable statistic: Customers are more likely to make a purchase from an entity that can produce favorable reviews about their product, service or company.

Crisis 50

Crisis Strategy Brand Telemarketing 50

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. Tesco, the success story of the British retail scene for the last 20 years, has suddenly fallen from grace. UK retail, like the rest of the developed world, is witnessing a few big long-term trends. How did this happen? and spends it in international markets.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Many British firms have been slow to recognize the direct correlation between corporate empathy and growth and productivity.

Tourism 8

Tourism Telecommunications Automotive Company 8

HR Digest

JUNE 24, 2023

It provides valuable insights into employee behavior, performance, productivity, and interactions, enabling organizations to make data-backed decisions that drive business success. Enhanced Employee Experience: HR analytics helps uncover factors that contribute to employee engagement, satisfaction, and productivity.

Metrics 98

Metrics Trends Compliance Analysis 98

Strategy Driven

NOVEMBER 1, 2010

subprime mortgages, instead doing business the old-fashioned way, with 80 percent of revenues derived from retail banking. If you will not buy for yourself a specific product, don’t try to sell it. Unlike competitors, Santander stayed out of U.S. Unlike Santander, Goldman lost sight of its brand promise.

Brand 65

Brand Globalization Banking Long-term 65

Harvard Business Review

OCTOBER 8, 2012

The Wall Street Journal recently broke a story which revealed two surprises about the pricing practices of Internet retailers: Prices change often and widely. Internet retailers have discovered that the web is a perfect setting to optimize prices. It's fair to question whether these frequent price changes are ethical.

Price 8

Price Retail Discount Ethics 8

Harvard Business Review

MARCH 15, 2016

According to one version, the workers’ supervisor asked them to go in smaller groups in order not to disrupt production on the assembly line. But including the tenet of equal treatment and respect in the firm’s code of ethics demonstrates the company’s commitment to a culture of inclusion.

Company 8

Company Ethics Policies Diversity 8

Harvard Business Review

JUNE 2, 2015

defend against “attack from beneath” and maintain your reputation for ethical operations. One such customer is Morning Star , a world leader in the production of industrial tomato paste. Consequently, retailers were practically ordering the next season’s clothes while selling the current ones. Because it can.

Supply Chain 8

Supply Chain Contract Manufacturing Outsourcing Operations 8

Harvard Business Review

AUGUST 15, 2018

But it’s poised to transform all sectors, from retail, telecommunications, and agriculture to health, trucking, and the penal system. Finally, they build machine learning pipelines and personalized data products to better understand their business and customers and to make better decisions.

Ethics 8

Ethics Learning-by-Doing Industry Telecommunications 8

Harvard Business Review

DECEMBER 1, 2016

As the newly released 2016 Empathy Index demonstrates, empathy, which is about understanding our emotional impact on others and making change as a result, is more important to a successful business than it has ever been, correlating to growth, productivity, and earnings per employee.

Company 8

Company Ethics Automotive Metrics 8

Harvard Business Review

NOVEMBER 15, 2012

Whether it is an upscale wastebasket from Vipp or a perfectly tailored blazer from Tom Ford, companies must deliver quality products that reflect the brand's aesthetic. This means that consumers not only see products sooner, but also want them faster. It is very possible to provide design-worthy products and be affordable.

Storytelling 9

Storytelling Long-term Fashion Brand 9

Harvard Business Review

JUNE 9, 2016

Consider these three examples: In 2014 the US healthcare retailer CVS decided to stop selling cigarettes, at an estimated cost of $2 billion, due to it being “the right thing for us to do for our customers and our company to help people on their path to better health,” according to Larry Merlo, CEO. Insight Center.

Short-term 8

Short-term Company Long-term Ethics 8

N2Growth Blog

JULY 19, 2011

It was at that moment I realized the real power of one of Starbucks key business drivers, if not their most critical business driver – Starbucks sells products that cater to peoples addictive tendencies. What about companies in the luxury products sector? What about other fast food outlets?

Marketing 310

Marketing Tactics Brand Ethics 310

Harvard Business Review

SEPTEMBER 15, 2011

Productivity. from the superior quality, accuracy, and reliability of the products or services you provide. Products and services that are simple, easy to use, and available when and where customers wish to use them. Customers are offered a wider range of products and service levels which increase variety and flexibility.

Innovation 14

Innovation Price Industry Retail 14

Harvard Business Review

MAY 2, 2018

But as behavioral scientist Cass Sunstein has cautioned , there are sound uses for personal data on social media if handled ethically. Personality insights and other aspects of behavioral science offer opportunities to better connect with individuals, and if done ethically it can be beneficial for consumers and businesses alike.

Marketing 8

Marketing Advertising Ethics Health Care 8

Harvard Business Review

SEPTEMBER 20, 2016

Stumpf said in an earlier statement: “We are eliminating product sales goals because we want to make certain our customers have full confidence that our retail bankers are always focused on the best interests of customers.” Large-scale unethical sales practices often begin with minor ethical compromises.

Incentives 8

Incentives Banking Ethics Insurance 8

Harvard Business Review

SEPTEMBER 5, 2014

In the quest to improve productivity and work life, the information that companies can analyze about you at work is limited only by software. They sent those customers ads for pregnancy related products. What could be wrong with helping pregnant women be aware of products or services they need, as early as possible?

Human Resources 11

Human Resources Information Technology Report Human Capital 11

Harvard Business Review

JULY 1, 2015

As a result, workers are less productive, less healthy, even less ethical. As a result, somewhere between five and 15 million additional workers will be eligible for overtime, most in retail and food service and most of them women. Long hours also make it harder for women to advance into leadership roles.

Long-term 8

Long-term Short-term Retail Ethics 8

Harvard Business Review

DECEMBER 18, 2012

People at all levels, especially management, witness the slow undoing of good customer service, product quality, or safety standards, and they don't say a thing about it. Each of us lives with the reality of products and services that come from companies whose leaders have surrendered their truth about quality and excellence.

Airlines 15

Airlines Retail Learning-by-Doing Quality 15

Harvard Business Review

JUNE 21, 2013

— actually lead to more-productive employees and companies? In fact, a survey of retail managers suggests that a majority think customers are happier getting preferential treatment in public than in private. Ethical Quandaries. Instead, the decision to fire (or hire or promote) someone is based on group consensus.

Advertising 8

Advertising Video Ethics PR 8

Harvard Business Review

MAY 29, 2014

So far, we’ve replaced 52% of the water we use in making our beverages and reducing water usage across our 800-plus bottling plants helps reduce the overall cost of production. We also have our distribution network, which connects us directly to the 24 million retail customers we visit every week.

CEO 11

CEO Supply Chain Operations Brand 11

Harvard Business Review

MARCH 10, 2015

By submitting their receipt through the app, Walmart customers receive credit in their account if the product was available for a lower price elsewhere. Loyalty here is as much about ethics as it is business.

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8