article thumbnail

How Do You Create Customer Loyalty? (Video with Shep Hyken)

Let's Grow Leaders

Your Most Important Customer Loyalty Metric: Do Your Customers Come Back. In this week’s Asking for a Friend, I talk with Shep Hyken, author of I’ll Be Back , discusses how to build customer loyalty and getting customers to come back again and again. The Basic’s of Customer Loyalty. Do they come back?

article thumbnail

What Factors Drive Employee Loyalty?

HR Digest

Employee loyalty is like sand. Loyalty can mean different things to different people. But what exactly does employee loyalty mean? And what are some factors that increase employee loyalty? What is employee loyalty? This is the same for employee engagement and loyalty. Importance of Employee Loyalty.

Loyalty 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leadership & Loyalty | N2Growth Blog

N2Growth Blog

One of the things I tend to value most is loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty.

Loyalty 411
article thumbnail

How To Increase Customer Loyalty

Eric Jacobson

This means that in order to increase customer loyalty, you need to create a relationship with that customer on a deeper and much more profound level," adds Fleming. Noah Fleming Fortunately, in Fleming's timely and intensively relevant book , he shows you through strategies, exercises and examples what to do.

article thumbnail

Loyalty Beyond Reason Defined

Leading Blog

At Saatchi & Saatchi, we call it Loyalty Beyond Reason. However, the research ended up with a narrow focus on more extreme examples of consumer behavior that could be more readily classed as fanaticism. It isn''t possible for a brand to generate Loyalty Beyond Reason in its consumers if it isn''t reliable or respected.

Loyalty 282
article thumbnail

How To Build a Future Others Don’t See

Leading Blog

Using examples of some of the most extraordinary disruptors, Shawn Kanungo offers eight lessons to help you become bolder in The Bold Ones. She inspired loyalty among those who had been marginalized by others. If you inspire the underdogs, you will find the deepest loyalties. Disruption Is a Joke It’s a joke until it’s not.

article thumbnail

Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. I’ve also attempted to distinguish between loyalty and tenure.

Loyalty 419