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What Is The Job Metaverse Is Trying To Do?

The Horizons Tracker

While the metaverse sprang to public attention with the renaming of Facebook earlier this year, the phrase was coined back in 1996 in Neal Stephenson’s book Snow Crash, in which the science fiction author described an immersive version of the internet that was accessed via virtual reality. ” Immersive worlds.

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The Stakeholders You Need to Close a Big Deal

Harvard Business Review

Our champion, Pete, was a mid-level executive tasked with bringing gaming opportunities to AT&T. Generally senior executives, decision makers have the power to say yes to a deal and are held accountable for the final outcome. The decision maker at AT&T was CEO Randall Stephenson.

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Winning the Elusive Marquee-Brand Customer Advocate

Harvard Business Review

But the executive and her team could essentially tell no one. As Michael Stephenson , a key leader in global customer programs at Oracle puts it, his firm has various business units that focus on specific industries. Marquee brand executives are people, too. The restrictions that Apple placed on them were that airtight.

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Can Being Overconfident Make You a Better Leader?

Harvard Business Review

Yet AT&T executives quickly came to believe so strongly in Job’s vision that they skipped internal process protocols to land the deal. Randall Stephenson, then CEO of AT&T, famously said , “I told people you weren’t betting on a device. You were betting on Steve Jobs.”

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People Suffer at Work When They Can’t Discuss the Racial Bias They Face Outside of It

Harvard Business Review

And in an emotional recounting of his black friend’s experience outside the office that went viral on YouTube, AT&T chairman Randall Stephenson encouraged employees to get to know each other better.

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Welcome to HBR's Customer Intelligence Insight Center

Harvard Business Review

As early as 1994 Neal Stephenson was envisioning the era of Big Data, and how it might change the work of a market researcher. Fiction writers who specialize in creating dystopian near-futures seem to put a lot of stock in the potential of customer intelligence.

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The 3 Things CEOs Worry About the Most

Harvard Business Review

Randall Stephenson of AT&T explained, “We had 270,000 people we employed around the globe. We wanted to keep those two things in the forefront of our thinking and driving our strategy and execution. “It was very much about capital shifts and demographic shifts that were taking place in the world.

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