My Buffalo Wild Wings Rant
LDRLB
AUGUST 26, 2010
She wanted us to enroll in the Buffalo Circle Loyalty Program. Expectancy theory tells us incentives work when task performance is easily related to the reward, and the reward is desired. It was Thursday, and my colleague and I were partaking in 60-cent Boneless Wings Day. No, she didn’t want us to…BWW did. incentives.
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