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10 Lessons That All New Business Owners Must Heed In The Modern Era

Strategy Driven

This can include on-site workers, remote workers , outsourced services, and temporary contractors. Supporting yourself with FAQs, chatbots, and fair returns policies will also help. However, any progress made in other aspects of the business will be rendered futile if the finances aren’t in good health.

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks. Automotive) or specific types of problems–your go-to-market is still changing, continue optimizing for flexibility. What not to do. Don’t get distracted by cost reduction. What not to do.

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