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Our Top Website Plugins for Shopify Sites

Strategy Driven

Yotpo: Boost Customer Reviews and Loyalty Yotpo is your go-to plugin for customer reviews and ratings. Smile.io: Foster Customer Loyalty with Rewards Programs Smile.io allows you to set up and manage customer rewards and loyalty programs effortlessly. It enables you to collect and showcase product reviews, photos, and Q&A.

Loyalty 93
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Biotech Boom: Executive Search Strategies in Life Sciences

N2Growth Blog

In addition, creating a strong company culture that promotes a sense of belonging and encourages open communication can help build employee loyalty and retention in this highly competitive industry. FAQ What is executive search in the life sciences industry?

Execution 437
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Customer Service Mistakes Your Business Might Be Making

Strategy Driven

Treating customers the right way is often the difference between getting good reviews and earning brand loyalty, and consumers avoiding your company altogether. A FAQ page is a common feature on company websites, as are user manuals, buying guides, and videos. The trouble is, no business is perfect, and mistakes are often made.

FAQ 50
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Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business Review

Lafley, who at the time was CEO of the world’s largest advertiser, Procter & Gamble, introduced a marketing concept he called “the moment of truth” for building brand loyalty. Every step of the way, Sephora is trying to improve the customer experience and maximize loyalty.

Retail 12
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We Appreciate Your Business. Please Stay on the Line.

Harvard Business Review

If you''re not satisfied with these changes you can cancel your account by calling us," the statement said — hardly an attempt at building customer satisfaction or loyalty. Companies that play bait-and-switch not only create dissatisfied customers but generate resentment and end up with lower loyalty rates. IT management'

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What's New About Serving Customers (and What's Not)

Harvard Business Review

Make sure that the first impulse of customers is to reach you directly, by offering "chime in" feedback forms throughout your website; direct chat links for when your FAQ's fail to assist; and an easy way to reply directly to every corporate email you send out. Customers expect companies to share their burdens. More transparent. More twitchy.

FAQ 16
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Sell Your Product Before It Exists

Harvard Business Review

If you haven’t seen the promos yet, Coin is a new device that aggregates all of your information from credit, debit, and even loyalty cards and can be swiped just like a regular credit card. The most recent standout in the class of “vaporgoods” is Coin , which straddles the divide between software and hardware.