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FAQ

Restructuring

Transforming Finance: The Role of a Financial Technology Company in the Digital Age

Strategy Driven

JANUARY 12, 2024

This can be done in various ways, including automating processes, restructuring how tasks are completed, and minimizing the amount of time employees spend on non-productive activities. Offering self-serve options such as frequently updated FAQs, chatbots, and 24/7 support is one way to elevate the customer experience.

Finance

Finance Technology BPM Company

Build a ‘Quick and Nimble’ Culture

Harvard Business Review

JANUARY 7, 2014

That’s the fundamental problem that prompted Microsoft to announce its big restructuring last summer — it recognized it had too many separate divisions. One cultural tool you describe in the book is bosses who provide a “user manual” to their quirks—sort of an FAQ to how to deal with them. How did you hear about this technique?

CEO

CEO FAQ Restructuring Performance Review

Transforming Finance: The Role of a Financial Technology Company in the Digital Age

Build a ‘Quick and Nimble’ Culture

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