How GenX Affects Your Business

Women on Business

Now I applaud the store for the use of technology to create a more accurate account of inventory, but to run a business you actually have to talk to your customers! So technology is great until it isn’t, here are some things to keep in mind while empowering the younger generation of workers with technology: Technology should assist, not complete the sell. The bottom line is that technology should assist the sale, not create it.

FAQ 166

The World Of Websites: Everything You’ll Ever Need To Know

Strategy Driven

And when you’re not all that well versed in technology or the internet, it can feel a bit overwhelming. Alongside your product or services pages, you need to have an about page, as well as an FAQ, testimonials, and even a privacy policy page.

PR 151

3 Steps in the Presales Process Fortune 500 Companies Never Skip

The Kini Group

As a result, many companies give their presales departments woeful amounts of attention, little strategy direction, and inadequate technology. Which stops, such as an ebook or FAQ page, did they take before converting?

“It's cold in here” and Other Fighting Words | Guy Harris: The.

The Recovering Engineer

is the best movie of the past year.&# “The best way to solve this problem is to _.&# “The best technology for _ is.&# The best technology for _ is. Depending on the application, any given technology might be the “best&# solution.

FAQ 227

45 Ways to Improve Your Customer Churn Rate

The Kini Group

Include contact information, FAQ guides, and other helpful information to put them on a road to success. Create FAQ content in case they run into issues and need help immediately. Why should you do it yourself when there is technology out there to do it for you?

Execute a Plan Vs. Execute With Agiliy

Utpal Writes

He launched the App with all positives: positive press, good reviews, video commercials live on YouTube and Vimeo, Search Optimized Website for his App, a comprehensive FAQ section about how a particular feature could be used and more. Do you love plans?

10 Ways to Build your Web Effectiveness :: Women on Business

Women on Business

Adding a “FAQs&# page will help tremendously in directing people to correct information and it will minimize the number of procedural-related requests.

What's New About Serving Customers (and What's Not)

Harvard Business Review

Make sure that the first impulse of customers is to reach you directly, by offering "chime in" feedback forms throughout your website; direct chat links for when your FAQ's fail to assist; and an easy way to reply directly to every corporate email you send out. Anticipatory customer service can be accomplished by technological or human means, or both. Customers Technology

FAQ 17

Customer Service in the Age of the Internet of Things

Harvard Business Review

Self-service knowledge bases — or your online customer resources for product information, FAQs, and how-to''s — will not only reside on web portals. Customer service Innovation Technology

FAQ 16

Why The Health Care Reform Debate Makes Me Sick

The Recovering Engineer

We have state-of-the-art medical technology available, IF a person can pay for it.

Why The Health Care Reform Debate Makes Me Sick

The Recovering Engineer

We have state-of-the-art medical technology available, IF a person can pay for it.

The Scale of the Climate Catastrophe Will Depend on What Businesses Do Over the Next Decade

Harvard Business Review

The scientists put out a helpful document with FAQs , but in short, the primary takeaways are these: While the world has already warmed 1.0°C Shana Novak/Getty Images. This week brought some sobering news on the near future of our planet and species.

FAQ 16

How to Scale Without Losing Savvy Customer Service

Harvard Business Review

I asked several tech startup founders, community managers, and users for any lessons learned on how startups can successfully transition their early adopters, who are used to feeling like VIPs, to technology that reduces hand-holding. For Huck, a transition from low-tech to high-tech should include a strategy to leverage user-to-user support along the way, whether it's naming a few super-users go-to brand ambassadors, or crowdsourcing the FAQ page.

FAQ 17

Will 3-D Printing Cause Traditional Manufacturing to Collapse?

Harvard Business Review

How accurately can we anticipate the future given today’s emerging technologies? A documentation network will help service this market with product reviews, FAQs, easter eggs , and hacks, dividing the new product landscape between producers and support services. Take 3-D printing. Our current model of producing goods is built around large-scale, globally linked manufacturing facilities with massive, complex lines of supply and delivery.

FAQ 16

Online Retailers Should Care More About the Post-Purchase Experience

Harvard Business Review

With the rise of new technologies like the internet and mobile, there are additional critical junctures for increasing the buying likelihood, including at the research stage. Customers can also sign up for SMS notifications and find FAQs without needing to leave the branded experience.

What to Do When Your To-Do List Is Holding Up Your Team

Harvard Business Review

In our first coaching session, Tara told me her workload had swelled to massive proportions when the company shifted its market strategy and technology. Here is a guide/FAQ that might help.” Tara was a talented senior editor known for her innovative ideas and quality work.

FAQ 11