What is Your Company’s Human Operating System?

N2Growth Blog

I like to call this collection of systems the organization’s “ Human Operating System.” ” Your firm’s Human Operating System is, of course, informed by your vision , enabled by your strategic plans and is translated into company culture. Here are the key parts of every Human Operating System: 1. Time must be spent to design these systems in a deliberate fashion.

Hedi Slimane: The Steve Jobs of Fashion

Harvard Business Review

And yet despite his high profile in the fashion industry, few outside the sector seem to even know who he is. Slimane made people — especially young people — fall in love with fashion again. And yet Slimane made fashion relevant to them again.

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How and why asking the “ultimate question” can create the ultimate competitive advantage

First Friday Book Synopsis

How Net Promoter Companies Thrive in a Customer Driven World The Ultimate Question: Driving Good Profits and True Growth transparent fashion I have read and reviewed all of Fred Reichheld’s previous books and thus was especially interested in reading his latest, The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer Driven World, co-authored with a Bain colleague, Rob Markey. It is a revised and expanded edition of Reichheld’s previous book (The Ultimate Question: [.].

Hidden Suppliers Can Make or Break Your Operations

Harvard Business Review

These “ nexus suppliers ” could be important for one or both of two reasons: A disruption of its operation would have a surprisingly huge impact on the original-equipment manufacturer’s production. (A The Future of Operations.

Are You too Busy to Say Thanks?

N2Growth Blog

It should come as no surprise; gratitude went out of fashion years ago. By Brian Layer , Chair, Organizational Development, N2growth. Is it me or has Thanksgiving been overrun by our national pastime–holiday shopping?

Using Social Networks to Improve Operations

Harvard Business Review

For decades the mystery shopper was the main way retailers assessed operations from a customer's point of view. A well-managed loop that links customer experience feedback with recommendations on social networks like Facebook, Twitter, and Yelp, can boost service quality and operational performance, increase traffic and create more happy customers — people who crow about a retailer online for free, turning their friends into new customers too. Operations Retail Social media

Leadership and Resourcing

N2Growth Blog

The trick is to throw the right talent, and the appropriate investment at a challenge in a fashion that creates a certainty of execution while still generating return on investment. By Mike Myatt , Chief Strategy Officer, N2growth.

Leadership and Competition

N2Growth Blog

While some companies talk a good game with regard to competitive strategy, in my experience very few businesses actually address the issue in adequate fashion. By Mike Myatt , Chief Strategy Officer, N2growth. Competition is only to be feared if not understood.

General Jim Mattis on Learning to Lead

Leading Blog

His call sign, CHAOS , was given to him by his operations officer, John Toolan.” Although Mattis resigned halfway through his appointment as Secretary of Defense at the end of 2018, he writes, “I’m old-fashioned: I don’t write about sitting presidents.” “Old-fashioned”

Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Strategy Driven

Business can be seen and known as a dynamic community that addresses its problems and moves forward in a heroic fashion…as a role model to the rest of the world. In 1999, the industry reported an operating profit of almost $9 billion and net income of more than $5 billion.

The Big Picture of Business – Yesterdayism… Learning from the Past, Planning for the Future

Strategy Driven

Some of the old ways really work better… and should not be dismissed just because they are old or some fashionable trend of the moment looks better. This Annual Report issue celebrates the year, as basis for helping business people to prepare for the future.

The Most Misunderstood Aspect Of Great Leadership

N2Growth Blog

You’ll rarely encounter the words leadership and surrender used together in a complementary fashion. A leader simply operates at their best when they understand their ability to influence is much more fruitful than their ability to control. When you experience weak teams, micro-management, frequent turf wars, high stress, operational strain, and a culture of fear, you are experiencing what control has to offer – not very attractive is it?

Disciplined Thinking

Lead Change Blog

Most of us operate in some formal fashion with others in professional alliance. Whether we are part of an organized and recognized group, such as a real estate agency or function in looser fashion with a group of trusted others, we are social and communal beings.

4 Ways to Promote Productivity

Lead Change Blog

These employees have to be led in a systematic fashion to ensure that all efforts are channeled towards a common goal. On the other hand, an organization whose leadership has a proper communication flow ensures that the information reaches its destination in a timely and orderly fashion such that the message is not distorted in any way. Organizations rely heavily on the structures put in place to run the daily operations.

10 Questions Leaders Must Answer When Making Big Decisions

Great Leadership By Dan

Because no matter how much more complex the world seems to become and no matter how much more quickly we race to outrun others, great leaders operate from a set of principles they use daily as filters for making decisions.

The Decay of Brand Differentiation

In the CEO Afterlife

Maybe it’s because the leaders of these enterprises didn’t believe they could succeed the old fashioned way. There’s a host of reasons why great brands decay. High on the list is weak marketing, weak management, and weak strategic discipline. I could add a dozen more. I won’t.

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8 Ways to Grant Intelligent Autonomy

Lead Change Blog

Here are eight ways to grant autonomy in an intelligent fashion. Whether a document or a discussion, it will formalize the rules of engagement and operation in the handover of power. What do President Obama and heavy metal guitarist Yngwie Malmsteen have in common?

Leadership and Surrender

N2Growth Blog

You’ll rarely encounter the words leadership and surrender used together in complementary fashion. A leader simply operates at their best when they understand their ability to influence is much more fruitful than their ability to control.

Stop Leading! You’re Bleeding Off Passion

Lead Change Blog

Last week I had an old-fashioned, too-much-cholesterol breakfast at an out-in-the-middle-of-nowhere diner. ” It operates with the faith that wisdom lies within us all, and opts for the inefficient fostering of discovery rather than the expeditious pronouncement of the solution. The walls were adorned with ads from yesteryear. One that caught my eye was for Ayer’s Sarsaparilla at the bargain rate of 100 doses for one dollar.

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The Mismanagement of Change (And 5 Ways to Get It Right)

Lead Change Blog

1 This feeling of incongruity can be deeply unsettling, for example, when men set off explosives at a marathon race or open fire in a movie theater; that is not how our world is supposed to operate.

How Healthy Is Your Organization’s Culture?

Tanveer Naseer

He asked a question and then went around the table in an orderly fashion getting input from the attendees. Before we blame the CEO as a bad, old-fashioned leader, let’s check again: all other people complied. The following is a guest piece by Marcella Bremer.

Preview Thursday: Make Learning Deliberate

Lead Change Blog

Instead of being locked into an unconscious force that operates in the background and guides you automatically, you can use the learning cycle as a guide to help you learn deliberately. In uncharacteristic fashion, Lynne did not try to diagnose or fix a problem.

Partnership: A Crucible for Innovation

Lead Change Blog

which were solely aimed at creating a strong collaboration ethic and served as a chance for assembling people from all over the world who had deep histories of working separately or in the fashion of a linear fire brigade. Luca de Meo at Volkswagen AG did it.

The Superboss Playbook

Leading Blog

They are unusually smart (Ralph Lauren looked for people with a kind of fashion sense), creative (people who see things differently), extremely flexible (people who can do more than one thing). Superbosses fashion teams that function as a “band of brothers.”

A 5 Step Action Plan to Require of Colleges.

Rich Gee Group

If colleges are to resume operations in the fall, it will not be normal as they wish it to be, but rather, it will begin to reflect college-in-the-new-normal.

Active Listening: the Key to Leadership Success

Great Leadership By Dan

No serious strategic moves will be made without them being part of the decision-making; however, markets, customers, supply chains, manufacturing processes and everything else in the age of “digital connectivity” changes too fast for a traditional organization to react in a timely fashion.

The Leader as a Purple Maker

Lead Change Blog

But, leaders can influence how employees chose to feel exactly in the fashion outline by the junior philosopher. Employees are much more focused when they can operate from a wholesome, solid (no BS) position.

Back To School Leadership

Lead Change Blog

Each of these three components is expressed in a fashion that reflects a relentless emphasis on excellence, life values and maximizing potential. And, the operating budget has climbed from $38M to $178M.

Keeping It Simple

N2Growth Blog

Consider all the presentations/meetings you’ve attended in the last few weeks; was it the people who were able to articulate their positions in a simple and straight forward fashion, or the individuals that made things complex and tedious that got traction with their ideas?

When Tech gets too Much: How to Lead Analogue-Style

Lead Change Blog

This is pretty easy to do when you work in the same office, but if you’re a business that largely operates remotely, getting together in a room might be viewed as a chore people would rather dispense with. This is why occasionally dispensing with such tools and spending time in the same room working with paper, pens and a good, old-fashioned white board is so important. I’d like to start this post by confirming that I am, first and foremost, a bit of a geek.

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Leading Through COVID-19: Preparing for Variability

The Center For Leadership Studies

No matter whether your organization saw a boom in business, a need to shift how you operate or was halted altogether, some of the approaches we take as leaders will have to be the same because we are leading people through the same event. All of us have been impacted in some form or fashion.

The Significance of Data Optimization During Covid-19 Pandemic

Strategy Driven

The most critical aspect of better data management is the reduction of inefficiencies in operations that cost businesses as much as 25% of their revenue.

The Leader as Witness

Lead Change Blog

With Mother’s Day approaching, my wife and I treated my mother to lunch at an old-fashioned barbeque restaurant in a nearby town that sported one traffic light, two gas stations, and five churches. . My mother is north of 100 years old and still active.

3 Keys For Building Relationships With Those You Lead

Tanveer Naseer

And yet, the undeniable truth is that the longevity of today’s organizations is no longer dependent on what technologies you use, where you operate, or even what you create.

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Recruiting vs Talent Management

N2Growth Blog

While my personal practice is focused on providing leadership advice and counsel to Fortune 500 CEOs, as the senior operating executive at our firm I also have oversight responsibility for our talent management practice. By Mike Myatt , Chief Strategy Officer, N2growth .

Leading Rookie Talent: A Sizing Guide for Stretch Assignments

Leading Blog

They insisted that there was no room for learning when someone is flatlining on the operating table. The best feedback comes in small doses and quick bursts, typically delivered in drive-by fashion rather than formal meetings. Rookies: Bumbling newbies that require copious management?

Leading from the Top – Transformation of the Leader

Deming Institute

Again, Mike asked where he could help, and they related that the lack of operable wheelchairs was the issue. The Suppliers were not sending parts on time because Accounting was not paying the Suppliers in a timely fashion. Guest post by Dennis Sergent, President, Sergent Results Group.

A Case Of Mistaken Identity Changed My Life

Lead Change Blog

No leadership qualities have the impact of plain old fashioned humility. There is no one size fits all in our organizations today, but there is the underlying need for leaders who operate with impeccable ethics, passion for their work, with compassion for humanity.

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3 Growth Strategies To Help You Expand Your Business

Strategy Driven

An example of this is the fashion retailer ASOS. With this internal investment, you can make significant changes to the way your company operates. One way to measure business success is by looking at how far you’ve grown.

Are You Aware Of The 3 Approaches to Strategic Planning?

The Empowered Buisness

Decisions are made often in a top-down, hierarchical fashion. Decisions are made often in a bottoms-up, organic fashion. Over his 40 + year career, Gabriel has held senior management and leadership positions in engineering, project management, operations, strategic planning, sales, negotiations, management training, business consulting and international business development.

Ways To Create A Harmonious Workplace

Strategy Driven

And a company that deals in dispute resolution and litigation solutions will be able to provide operational support and advice from a legal standpoint. As habits and behaviors are learned parrot fashion, you need to lead by example. Nobody wants to come to work to be unhappy.

How to Seize Opportunity in a World of Disruption

Skip Prichard

It is a new, more advanced way of studying environments, making decisions, building cultures, and operating on a day-to-day basis. For example, they many fail to detect or assess profound changes in operating landscapes, like Bear Stearns or Blockbuster did. Navigate through Change.

The “Next Practices” of Strategy-Setting

N2Growth Blog

Embrace intuition and alignment, ignore anything that does not enable the achievement of your vision – Your strategic planning must provide a path to full alignment of business operations and the furthering of vision achievement. We believe company culture is something that should be designed in a deliberate fashion as a part of any strategic planning program. Are your strategic planning practices flat and uninspired?