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Innovating the Toyota, and YouTube, Way

Harvard Business Review

As global innovators, however, they share a remarkable core value and best practice: they invest in the innovative capabilities of their suppliers. The more deeply Jim's essays discussed the nature of supplier relationships, work-flow and value creation in lean enterprise, the keener the connection with YouTube's Space.

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Britain’s Patient-Safety Crisis Holds Lessons for All

Harvard Business Review

They created and maintained a close connection to frontline staff — what Jim Womack , the expert in lean production and thinking, calls “going to gemba ” — Japanese for “the actual place.”. Their attention was on their finances — understandable and even appropriate these days. Leading Health Care Innovation.

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