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Tyranny of Metrics

Deming Institute

The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Muller concludes with a chapter on his proposed proper use of metrics.

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Can Lean Manufacturing Put an End to Sweatshops?

Harvard Business Review

Traditional mass manufacturing is based on principles of “Scientific Management” that date back to the 19th century. Specialized consultancies like Impactt also provide management training that emphasizes the economic returns of reorganizing the workplace in ways that also support better working conditions for laborers.

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Five Good Reasons to Champion Auto-Analytics in Your Organization

Harvard Business Review

The recent boom in auto-analytics, or "self-tracking," or "self quantification" has been playing out mostly as a consumer trend — as something we do during our leisure time to become more deliberate about personal fitness, finances, or diet. Management science has its roots in experimentation and productivity improvement.