article thumbnail

Status Quophiles and Quophobes

Mills Scofield

SQ : Nice idea, but we have to recognize the sunk costs of our existing fixed assets. I: Interesting, and that will let us start adapting to our customers changing needs while we have the resources and loyalty. I: Nice idea, and let’s face it, sunk costs are, well, sunk! Listen for the 'but' in meetings and discussions.

article thumbnail

What It Takes to Be a Great Employer

Harvard Business Review

How crazy is it that companies are willing to invest in preventative maintenance on fixed assets such as their machinery, but typically won't make a comparable investment to enhance and sustain the health and well-being of their employees?