HR Digest

NOVEMBER 4, 2020

Kristen Ludgate, who leads 3M’s human resources team, talks to The HR Digest about the “15% culture” philosophy that has helped attract the industry’s most driven workers and how tough times can have a motivational impact on the workforce. Senior Vice President – Human Resources, 3M. COURAGE UNDER CHANGE.

Human Resources 132

Human Resources Focus Group Crisis Definition 132

Skip Prichard

JUNE 22, 2020

The culture required to drive a strategy of innovation is different from the culture required to develop efficiency or operational excellence. Corporate leaders that operate with an ivory tower mentality are likely to find their tower tumbling down. Culture needs to vary depending on your business strategy.

How To 107

How To Middle Management Reputation Short-term 107

Mike Cardus

JULY 11, 2011

. · Working with a financial service group that was facing the challenge of regulations changing the amount of fair-share revenue they could claim as their total profit. I consulted and led a 6 month coaching and training process with the Executive Vice President of Human Resources and 14 of the Associate Vice Presidents.

Team Building 94

Team Building TRIZ Succession Team 94

In the CEO Afterlife

SEPTEMBER 8, 2015

When I was a CMO and CEO, I operated with an entrepreneurial mindset that required taking decisions as early as possible. Not everyone or every organization can, or should operate this way. At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies.

Power 100

Power Competitive Advantage Information Airlines 100

Harvard Business Review

JULY 17, 2015

The result of poor culture fit due to turnover can cost an organization between 50-60% of the person’s annual salary, according to the Society for Human Resource Management (SHRM). That’s why it’s a key trait to look for when recruiting.

Diversity 8

Diversity Human Resources Environment Long-term 8

Harvard Business Review

OCTOBER 10, 2011

At most companies, the human resources department "owns" and measures engagement. And these companies build closed-loop learning into their daily operations so that they're constantly improving. These efforts earn these companies deep, long-lasting customer loyalty. That's how it's done at Apple stores.

Tactics 14

Tactics Customer Loyalty Survey Loyalty 14

Harvard Business Review

JULY 24, 2017

We hired roughly 1,000 new employees in approximately 15 months to build our operations, human resources, compliance, and technology teams. (We We sat down with small groups of employees across functions and talked about everything — including leadership, operations, compensation, benefits, and staffing.

Management 10

Management IPO Diversity Long-term 10