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Leading Question: Are You a Barrier Buster?

The Practical Leader

I was interviewing a leadership team member to prepare for an offsite planning retreat. ” Breaking Through the Dumbest Things You Do Kerry, the leader of a large utility realized that improving their organization’s service levels started with him and his leadership team. The facilitators then prepare a summary report.

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How do we fix a morale problem? You focus on the systems within the work

Mike Cardus

We, the agency and I, did surveys, interviews and focus-groups of their customers to learn what they thought and saw as the benefits and needs of the agency. We worked together to look at the system that was driving the behavior. Starting with customers, who are the last point of contact in the system. What do you think?

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How To Ask Remarkably Better Questions To Encourage Great Ideas

Great Leadership By Dan

Laura’s story Laura, an IT Vice President at a mid-sized energy company, was excited to spend some time with her teams, hold a few skip level meetings, and see their new system in action. Before her first meeting, Laura sat down with a customer service rep and asked the rep “Can you show me your favorite part of the new system?”

How To 251
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Is Your Leadership Creating an Energy Crisis?

The Practical Leader

.” These are a bit extreme, but we’ve heard variations of these thoughts over the years in focus groups to survey a Client’s organizational culture. One morning, I asked a group of very quiet participants a series of questions about their organization’s climate and leadership effectiveness.

Energy 52
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Generating Keen Energy That Electrifies a Powerful Culture

The Practical Leader

The consultant will interview key leaders and staff, run focus groups, and gather input from a variety of sources. What’s too often a sad comment on the organization’s lack of leadership is how frequently the consultants present ideas or solutions that have been inside the organization for years.

Energy 52
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RESISTANCE TO CHANGE RECONSIDERED

Lead Change Blog

Misaligned reward systems. Lack of trust in leadership. Often follow-up will be needed to any quantitative data collection, such as a focus group or confidential interviews, to understand the reasons for the resistance. Change means uncertainty, which is an uncomfortable state for many. Job insecurity. Fear of failure.

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Executive Managerial Leadership Coaching: Case Study

Mike Cardus

Below is an actual Executive Coaching and Managerial Leadership Training + Development process I facilitated. There is a need for management to utilize and develop a wider range of management, innovation tools and systems that can be utilized at the proper times. The methods and processes worked! Resolution.