Better follow up as a manager

Mike Cardus

Follow up is what good managers do, you follow up for 2 reasons : People are doing what they are supposed to be doing. The purpose of follow-up is to maintain performance and notice what is happening that you would like to continue o r amplified. the purpose of follow-up is to improve performance by asking, “How can I help?”. It turns out that the lack of follow up is pervasive , and many managers are busy.

After Knowledge Flow Sessions, Follow Up in Writing

Michael Lee Stallard

#86 Follow Up in Writing. After a Group or Individual Knowledge Flow Session , follow up in writing to summarize what you heard, what actions are necessary, who is responsible for each action and when each action should be completed. The post After Knowledge Flow Sessions, Follow Up in Writing appeared first on Michael Lee Stallard.


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The Art of Following Up for Executives

N2Growth Blog

Many say there is an art to the follow-up. For starters, follow up action is a signal many employers look for in judging candidates on their professionalism, general organization, and cultural fit. In fact, one in five hiring managers say that this is a box they look to check before extending an offer, and in one survey, nearly 70% of hiring managers said that following up not only matters but failing to do so could even lead to dismissal from the process.

Trust but Verify – requires you to follow-up

Mike Cardus

When discussing managing staff, processes and workflow we often use the term “ Trust but Verify” made famous by President Ronald Reagan. Trust but Verify – requires you to follow-up. This question-based management works with almost every employee in most situations.

Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. Given data’s direct impact on marketing campaigns, reporting, and sales follow-up, maintaining an accurate and consistent database is a top priority for B2B organizations. This latest eBook aims to help marketing leaders understand the impact of data management on their company’s ROI.

Using Follow Up Effectively

Strategy Driven

Do you attempt to follow up with prospective buyers because they haven’t contacted you when you thought they should? manage any change a solution will bring. The problem is how they will manage the internal change your solution incurs (separate from the benefits of your solution). I’ve developed Buying Facilitation® to use in conjunction with the sales model to give you the tools to help buyers manage the necessary steps to be ready to buy your solution.

Why Follow Up Matters

Marshall Goldsmith

Chester is also my great friend, a member of our 100 Coaches organization, and during our interview series, Chester will provide us with solutions to leaders looking to manage change, drive innovation, and lead a multi-generational workforce. In this week’s interview, Chester shares with us his personal experience with why following up with others matters when we are trying to change our “bad habits”.

Better Execution With ‘No-Follow Up’ Culture


In an increasingly complex work environment where execution is distributed between teams and geographies, one of the biggest wastes I have seen is “following-up on things”. A typical manager’s task list will feature about 30% (or even more) tasks which are simply following up (read The primary focus of lean organizations/teams is to “eliminate waste”.

Ask, Learn, Follow Up and Grow

Marshall Goldsmith

In the “old days,” a person was hired into a position, learned the job, and – usually because of some form of functional proficiency – received a promotion into management. Then, as a manager, this same person could tell a few people what to do. Next, if the person was skilled and/or lucky, more promotions followed until he or she eventually became an executive who could tell lots of people what to do. No one person will be smart enough to keep up.

Why Didn???t You Get Better? You Didn???t Follow-up!

Marshall Goldsmith

Clearly, affirmatively, I can tell you that you will not get better if you do not follow-up. Once youve mastered the subtleties of asking, listening, thanking, apologizing, involving, and initiating change in your behavior, you must follow-up relentlessly! Follow-up is the last step of the Leadership Is a Contact Sport behavioral change process. Follow-up is how you measure your progress. More than anything, follow-up makes us change.

Nine out of ten people don't follow-up

Chartered Management Institute

Not surprisingly, out of a group of nearly 40 people, only 2 claimed to have a systematic approach to following up after the meeting. Speaking at a networking event the other day, I did a quick straw poll to test out one of my theories about why so many people find such events a pointless exercise despite feeling compelled to go along. You are not watching this post, click to start watching read more

Three Tips for Macro (Not Micro) Managers

Lead Change Blog

They’re outstanding leaders in their own right, but both can be hit-or-miss when it comes to successfully managing teams. Team leaders are warned from day one: “No one likes to be micro-managed.” Rebecca and Jason heard this drumbeat loud and clear in the same management classes. What’s funny is both Rebecca and Jason think they’re doing a solid job avoiding micro-managing, but their teams too often feel otherwise. People don’t want to be micro-managed.

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25 Coaching Questions to Create your 2013 Leadership Development Plan

Great Leadership By Dan

Just remember, you get what you pay for. (-: When you are ready, take out a piece of paper and a pen, or a tablet for you techies, and answer each one of the following questions. Managers, once you’ve created your own plan, use the questions to coach your employees to create their plans. How do you stack up against these competencies? You manager, a mentor, a coach? Implementation and follow-up: 18. How will you share your plan with your manager?

How to Optimize Your Team-Based Learning & Development | Making.


Home ELS Home Leadership Development Executive Leadership Training Change Management Learning Products Employee Selection Contact us Sep 01 How to Optimize Your Team-based Learning & Development By admin Ed Oakley follows up his conversation about how much more effective team-based learning is compared to trying to learn on our own with an important component of successful team-based learning.

Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. These silos are staffed with legions of “tenured&# COBOL and C++ programmers, as well as &# tenured&# IT managers overseeing the operation.

“It’s Not My Fault” – Six Imperative Rules of Management

Great Leadership By Dan

This is one of the toughest things to teach employees because most of them have grown up not taking personal responsibility for anything…and the media promotes this! Welcome to the world of management. Here are six things managers MUST remember and manage by: 1.

Employee & Manager Relationship

Career Advancement

Achieving the highest possible return on human capital must be every manager’s goal. Sebastian asks: As a new manager, I see that building relationships with my employees is way different than with coworkers. Relationships between employees and managers are not only shaped by personalities—they’re also shaped by societal forces you have less control over. Trust is important to the employee/manager relationship.

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Help Your Employees to Manage Up

Lead Change Blog

Among topics like Managing Stress and Managing Change, I added “Managing Up.” I followed up with an anonymous survey to get really specific as to [.]. Leadership Coaching Leadership Development Workplace Issues leader Management people managementPosted in Leadership Coaching Leadership Development Workplace Issues I finished a training series recently. On the evaluation forms I suggested a variety of topics that we could do next.

Who is waiting for you? #management

Management Craft

As managers, people are often waiting on you. Follow-up is key. And don't be afraid to follow-up and ask for the information you need. Management follow-up making decisions patienceAlthough patience is often a virtue, many of us run a quart or two low. We anxiously await information, decisions, calls, and answers. We toss and turn and imagine far out worst-case scenarios. Waiting stinks.

How to Help Managers Become More Strategic

Let's Grow Leaders

In a recent HBR article, Robert Kabacoff shares his research of 60,000 managers in 40 countries. Managers can learn to be more strategic through understanding, exposure and challenge. Instead invest in your highly talent managers and teach them the art of strategy. How Help a Manager Become More Strategic. Oh yeah, and be sure to give the “friends” a few strategic action items for follow-up. You can help your managers to be more strategic.

Managers Can Connect by Offering to Help

Michael Lee Stallard

Choose an action or actions they suggested and then follow up. The post Managers Can Connect by Offering to Help appeared first on Michael Lee Stallard. Ways to Connect 100 Ways to Connect Connecting at Work connection Connection Culture E Pluribus Partners How to Support Your Team Leadership Management Management Advice michael lee stallard Removing Obstacles to Success Supporting Your Team Traits of Good Managers #80 Ask: “What Can I Do?”.

Video Book Club: Good Boss, Bad Boss

Next Level Blog

Following up on the success of his previous book, The No Asshole Rule , Bob is back with Good Boss, Bad Boss.   That said, there is one big takeaway for me from the book which I think sums up most of what Bob is recommending.

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A Performance Management Model

Great Leadership By Dan

As a follow-up to the recent post and comments " Are You Managing or Just Nagging ?", here's everything you need to facilitate a robust dialog on performance management, with lots of room for grey areas. Managing: How to Discuss an Employee Performance Problem. Nagging: Are You Managing or Just Nagging? Avoiding: The Cowardly Manager’s Guide to Dealing with Poor Performers. Just made it up over the weekend - what do you think?

Lead, Don’t Manage, Knowledge Workers

Great Leadership By Dan

Guest post from James Hlavacek: To improve innovation and growth, knowledge workers must be led, not managed. Conduct annual employee engagement surveys, asking a wide range of questions, but be sure to follow up with actions that demonstrate you are listening and willing to improve anything in the culture that stands in the way of knowledge workers. has over 40 years of global experience as a businessman, strategy consultant, and management educator.

Joe’s Journal: On Turning Failure to Success

First Friday Book Synopsis

The Drucker Exchange (the Dx) is a platform for bettering society through effective management and responsible leadership. Bob's blog entries Abraham Lincoln (our 16th president) Ambrose Burnside “tried by war” and “decided by victory” “Unconditional Surrender Grant” Claremont Graduate University George Halleck George McClelland Horton Professor of Management & Director of Research and Education Irvin McDowell Joe’s Journal: On Turning Failure to Success John Polk Joseph A.

Three Management Styles

Great Leadership By Dan

Guest post from Great Leadership regular contributor Paul Thornton: Management style greatly affects employees’ motivation and capacity to learn. The most effective managers vary their styles depending on the employee’s knowledge and skills, the nature of the task, time constraints, and other factors. It is helpful to think of management styles according to the three Ds: Directing, Discussing, and Delegating. In essence, the three management styles boil down to this.

7 Steps to Managing a Disgruntled Employee

HR Digest

Managing a disgruntled employee is one of the most difficult things an employer can do. An image of a manager giving disciplinary warning to a disgruntled employee. These employees usually feel upset after an action taken by either the management, a colleague, or a customer.

The Need for Employee and Management Buy-In When Implementing Change

Lead Change Blog

He or she can set the strategic direction, sign off on policies and plans, and encourage a professional and productive atmosphere, but significant change is implemented by managers and employees often far removed from the CEO’s corner office. If managers and employees do not embrace proposed change, it will not happen as planned. We started weekly senior management meetings with more frequent committee meetings focused first on defining a mission statement and near term objectives.

Five Leadership Styles for Successful Project Management

Lead on Purpose

What makes Project Managers successful? But there’s one thing that the best, most valued Project Managers have in common. They understand that using a single management style in every situation won’t get results. All great managers know how to deploy this style convincingly when a situation calls for it. Project Managers who over-rely on this style devalue people and reinforce learned helplessness. The Relating Management Style.

New Year's Resolutions For Leaders And Managers

Eric Jacobson

Eric Jacobson on Leadership and Management New Year New Year's ResolutionsWith 2021 fast approaching, it's time to identify your New Year's Resolutions for next year. To get you started, how about selecting one or more of these 70 New Year's resolutions for leaders?

Top Project Management Challenges

Strategy Driven

Ask any project manager, and you’ll hear that one of the top problems that they face is a high tolerance for failure. A high performing project manager needs a way to track projects from start to finish, get the team on board to work together towards a common goal and get more done on time and under budget. Excel spreadsheets and emails are two ways to accomplish this, but most managers should use a project management methodology to stay on task. Follow-up.

Guest Post: Confidence in management

Lead on Purpose

Confidence in management is falling – can you stop the rot?”To Managers across the world certainly struggle when it comes to working out how well they are doing. The politics of the workplace, the lack of willingness for employees to give an honest assessment of their management style or business behaviors means that many organizations are left with ineffective managers in place. Have the courage to stand up and say what needs to be said. By Dominic Wake.

How to Hire & Manage Consultants

N2Growth Blog

So, in today’s post I’ll share some thoughts on both selecting and managing outside advisors… Even though many of the CEOs and entrepreneurs reading this next sentence won’t agree with my conclusion, I am nonetheless obligated to share the reality of what is most often times the harsh truth…When you engage a professional advisor, the outcome you receive will most often times be the outcome you deserve. By Mike Myatt , Chief Strategy Officer, N2growth.

Action Manager Released to Google Play Store

Six Disciplines

Six Disciplines , a Solomon Cloud Solutions company, and sister company of Beyond Software , announces that it has released its new Action Manager app to the Google Play Store. This application provides To Do list tracking and is also tightly integrated to support the complete Six Disciplines management system platform.

3 Ways to Improve Your Medical Office Management and Workflow

Strategy Driven

A proper workflow and clear medical office management strategy can improve everyone’s experience. One of the first things that medical office management can do is help with the incoming calls. Medical office management will be able to communicate with patients better.

Action Manager Released to Apple App Store

Six Disciplines

Six Disciplines , a Solomon Cloud Solutions company, and sister company of Beyond Software , announces that it has released its new Action Manager app to the Apple App Store. Other features include flagging items for one or more team meeting agendas, routing emails to Action Manager for follow-up, delegation of Tasks to others, and associating Actions with the projects or goals that they were created to support.

How to Maximize Your Return on Investment from a Leadership Development Program

Great Leadership By Dan

Review with you manager what you learned and your goals. Follow-up. Marshall Goldsmith did extensive research on the effect of follow-up after leaders completed a 360 degree assessment. He found that simply by asking for feedback on a regular basis, leader scores improved on follow-up assessments. Follow these steps and you’ve get the biggest bang for your buck from your next leadership development investment.

Your Coaching Is Only as Good as Your Follow-Up Skills

Harvard Business Review

Unfortunately, too many managers don’t adequately follow through and thereby squander the important time they’ve invested in coaching. It will help you offer meaningful support in follow-up meetings, as well as in between meetings. Managing People Ebook + Tools. Ongoing : These tasks should become a routine part of your management practice, if they aren’t already. Follow up on agreements.

Leadership And Management Lessons From The Christmas Train

Joseph Lalonde

The multiple themes are best summarized by a repeated line: “ There’s something about a train. ” Delightfully, when viewed from the perspective of leadership and management, there are some good insights. Too many leaders and managers elevate their role into a marquee starring role. That’s an attitude all leaders and managers should have. But even before the journey begins, Tom displays skills that every leader and manager should develop and practice.

The Perils of “Going Under” your Manager’s Head

Great Leadership By Dan

This post first appeared as a guest post in SmartBlog on Leadership : Most of us know what it means to “go over your manager’s head.” Or perhaps you’ve come up with an innovative idea that your boss won’t support. So, you decide to march up one rung in the management hierarchy and take up it up with your boss’s boss. Yes, companies like to say that they have an “open door policy,” but in reality, going up the ladder is a risky move.

Ethical Leadership: Beyond Insight to Action

Leading in Context

While listening to a speaker, you hear a new idea that strikes you as important, and you jot it down to follow up. But do you ever follow up? By Linda Fisher Thornton Have you had an insight while attending a conference?

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Why Online Reputation Management Is Essential In 2021

Strategy Driven

Fortunately, there are ways that you can manage your online reputation to ensure that it remains positive and a true reflection of your business. Your online reputation is made up of reviews and feedback from customers online.

Are You Managing or Just Nagging?

Great Leadership By Dan

Four universal truths about management: 1. Managers are responsible for the performance of those that report to them. One of the core responsibilities of a manager is to take action when an employee’s performance is not up to par. Confronting an employee performance problem is one of the most difficult (and also the most avoided) discussions a manager can have with an employee. In other words, they feel their manager is a nag.