Harvard Business Review

JULY 18, 2012

Actual criminal indictments of firms are unlikely, given the potential systemic cost of a major banking failure in what remains a fragile global financial system, but civil and private lawsuit liabilities could be huge — and will certainly exceed the more optimistic current estimates. BONUS BITS: Knocking Off the Knock Offs.

Outsourcing 12

Outsourcing Altman Forrester PR 12

Harvard Business Review

OCTOBER 19, 2012

Redmond's three-years-in-the-making answer to the iPad, the Surface, is a high-risk product that is self-cannibalizing, says Sarah Rotman Epps on her Forrester blog. And the timing is so awkward: In January 2011, a survey showed that Windows was the most-desired operating system among consumers intending to buy a tablet, with 45% of U.S.

Forrester 8

Forrester Survey Policies System 8

Harvard Business Review

JUNE 27, 2013

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ?

Innovation 8

Innovation Forrester Business Model Long-term 8

Skip Prichard

JULY 19, 2021

They were men and women who were at the very top of their leadership game, proven naval leaders who were hand-selected to lead naval commands from around the globe, including the world’s most lethal and sophisticated weapons systems – fighter squadrons, aircraft carriers, submarines, and warships.

Leadership 132

Leadership Crisis Learning-by-Doing Team 132

Harvard Business Review

JULY 16, 2014

Using services such as Microsoft’s Azure, they can set up their own servers, establish storage, put applications on virtual machines, configure disaster-recovery systems, and so on. An early mover was Forrester Research, which appointed Steve Peltzman CBTO in 2011. Need more storage? No problem. No problem.

CIO 11

CIO Information Technology Forrester Technology 11

Harvard Business Review

JULY 31, 2012

This idea is supported by Forrester Research, which found that 65% of high-level decision makers give their business to the company that creates the "buying vision," versus 35% who acknowledge putting candidates through a fair-and-square "bake-off." The limbic system is where all emotions reside.

Forrester 15

Forrester Benchmarking Storytelling Godin 15

Harvard Business Review

MARCH 28, 2018

According to Forrester’s Global Business Technographics Workforce Recontact Survey 2017 , just 30% of global information workers at healthcare providers indicated they’ve received training on how to protect workplace data, and only 38% are even aware of their company’s security policies. What behaviors are we hoping for?

Health Care 9

Health Care Forrester Policies Tactics 9

Harvard Business Review

APRIL 2, 2012

John McCarthy of Forrester Research predicts that at least 3.3 This shifts knowledge work from a craft into a knowledge production system. Between 2007 and 2008, financial, information, and professional service jobs were outsourced at an average rate of 5.4% (PDF). to low-cost countries by 2015.

Marketing 16

Marketing CPA Outsourcing Forrester 16

Harvard Business Review

AUGUST 9, 2016

” The truth is that the future of enterprise measurement depends on people and departments, tools and systems, all talking to each other and sharing insights in real time about what customers want most. From Silos to Synthesis. And while more data is always great, what marketers really need are more insights.

Marketing 8

Marketing Content Metrics Forrester 8

Harvard Business Review

JULY 14, 2016

While most executives are pros at managing change, digital transformation is a much deeper change than the usual process or system update. For example, increasing your marketing spend for digital channels or upgrading internal communication systems. Transforming an organization is difficult, and the research proves it.

Business Model 8

Business Model Human Capital Real Estate Forrester 8

Harvard Business Review

MARCH 3, 2015

A Forrester study found that posts from top brands on Twitter and Facebook reach just 2% of their followers (note: that’s followers, not new customers) and only 0.07% of those followers actually interact with those posts. One online reviewer, Harriet Klausner, has reviewed more than 25,000 books.

Media 8

Media Advertising Public Relations Forrester 8

Harvard Business Review

SEPTEMBER 29, 2014

One-third of all products are delivered late or incomplete due to an inability or delay in decision-making, according to research from Forrester Consulting and Jama Software. According to Forrester , for every hour a product teams spends on heads-down work, they spend 48 minutes waiting on decisions. That equates to more than 3.5

Company 8

Company Forrester Software Technology 8

Harvard Business Review

SEPTEMBER 17, 2014

My own research at Forrester Research has focused on synthesizing a much more complete and empirical description of people’s fundamental needs based on research in psychology, economics, and neuroscience. Think of Campbell’s “Mmm-mmm Good” campaign at one end and Lexus’s “Relentless Pursuit of Perfection” at the other.

Forrester 11

Forrester Maslow Brand Human Needs 11

Harvard Business Review

MAY 14, 2018

Every transaction and its associated value are visible to anyone with access to the system. Forrester reports that as much as 56% of all display ad dollars were lost to fraudulent inventory in 2016. Each node stores and forwards information to all other nodes. Transparency with Pseudonymity.

Marketing 11

Marketing Advertising Brand Hotels 11