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Integrated Marketing and Social Networks

Coaching Tip

Email and search are two of the most used and most effective marketing tactics. Sources: The Wall Street Journal, [link] and Forrester Research, Inc. In contrast, email is cheap: It makes up only about 5% of interactive marketing budgets, even though 97% of marketers use it. Seth Godin: Poke the Box. To read more: [link].

Marketing 102
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Engaging Employees in Health Care Data Security

Harvard Business Review

According to Forrester’s Global Business Technographics Workforce Recontact Survey 2017 , just 30% of global information workers at healthcare providers indicated they’ve received training on how to protect workplace data, and only 38% are even aware of their company’s security policies. Test gamification tactics.

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Focus on Your Customer's Customer

Harvard Business Review

This project provided ANA with an extraordinary set of strategic and tactical tools to face these challenges.". Kerry Bodine is a Principal Analyst at Forrester Research where she serves Customer Experience professionals.

B2B 15