Harvard Business Review

SEPTEMBER 14, 2017

One technology company targeted a 50:50 pay mix for salespeople in new customer acquisition (CA) roles, but a 70:30 mix for salespeople in account management (AM) roles. Franchise sales have nothing to do with salespeople. Products such as chronic care medications have high carryover. Free sales come in two forms.

Motivation 8

Motivation Incentives Franchising Short-term 8

Miles Anthony Smith

NOVEMBER 1, 2018

Set up a Dedicated Workspace If you plan on working from home , you will need dedicated workspace to stay productive. Finally, use some productivity apps and tools to keep you focused on your business and meeting goals. With today's technology and the affordability of websites, anyone can start a business from home. That's okay!

Tips 95

Tips Franchising Cost Travel 95

Harvard Business Review

MAY 29, 2018

According to Constellation Research , businesses across all sectors will spend more than $100 billion per year on Artificial Intelligence (AI) technologies by 2025, up from a mere $2 billion in 2015. Take Sephora’s Kik bot , which quizzes customers about their makeup preferences and then follows up with specific product information.

Marketing 8

Marketing Policies Technology Franchising 8

Harvard Business Review

FEBRUARY 17, 2012

Scharpf found that absorbent wood pulp was the biggest raw material manufacturing expense for pads, and wondered if cheaper indigenous materials could be used for local production, and if also coupled with a more efficient distribution network, there might be a real business opportunity given the huge underserved populations.

Franchising 13

Franchising CEO GDP Entrepreneur 13

Harvard Business Review

DECEMBER 14, 2010

Once wholly in the hands of managers (the "visible hands" chronicled by industrial age historian Alfred Chandler), technology innovation used to begin with a company's commitment of resources to R&D and patent protection. During the 1980s, managers learned that to offer a product without providing for service was not doing the whole job.

Franchising 15

Franchising Reference Innovation Licensing 15

Harvard Business Review

OCTOBER 11, 2012

Professional sports franchises that have deteriorated have begun their comeback with better player training facilities and new or improved stadiums. A public school district went from last in its state to a leader in technology and student performance by first asking teachers for their wish lists.

Airlines 15

Airlines Franchising Audience Brainstorming 15

Harvard Business Review

MAY 8, 2017

How successful has the company been at creating new products, services, and business models? That vision prompted Danone to divest product lines such as biscuits and beer while broadening its core dairy franchise. The team began by identifying 57 companies that have made substantial progress toward transformation.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

JANUARY 16, 2013

The tag is small, about the size of a dime, and can be embedded in or attached with a sticker to a product or advertisement. It has the potential to, as no technology before, bridge the gap between virtual and real. Typically, a consumer spends between five and ten seconds at the shelf choosing a product. NFC saves time.

Download 8

Download Loyalty Objective Brand 8

Harvard Business Review

MAY 10, 2016

As we’ve written previously , the best path to accelerated growth with limited risk often comes from creating new products and services that leverage a company’s existing resources, customers, and capabilities. Gillette dominated the men’s shaving market with its Mach series of razors.

Strategy 8

Strategy Company Biotechnology Franchising 8

Harvard Business Review

FEBRUARY 18, 2014

The announcement late last week of Comcast’s $45 billion merger with Time Warner Cable set off a predictable frenzy of hyperventilating by much of the technology media and self-appointed consumer advocacy groups. Cable is just a technology, increasingly one of many, for transmitting information, whether video, voice or data.

Content 8

Content Technology Information Technology Retail 8

Harvard Business Review

JANUARY 20, 2014

Specifically, he saw that the advent of digital technologies was going to fundamentally alter the way people conduct commerce, pay for things, and manage and move their money. It was a technology-driven form factor. Instead of thinking about technology for technology’s sake, we studied the real consumer pain points in the market.

Execution 8

Execution Software Banking Franchising 8

Harvard Business Review

MARCH 5, 2014

That’s the “franchise of the future” challenge haunting sports’ brightest minds and biggest wallets. How might “teamness” improve the time to market performance of new product development efforts? Information & technology Managing people Talent management' Sports teams, of course, compete in physical time and space.

Team 8

Team Sports Franchising Conference 8

N2Growth Blog

JUNE 11, 2010

In a perfect world you would build relationships with the largest possible universe of targeted constituents where you can productively engage and contribute. Commitment - While technology is a natural accelerant helping to catalyze new opportunities and extend relationships, creating trust and influence will still take time.

Media 404

Media Influence Blog Real Estate 404

Harvard Business Review

APRIL 18, 2013

When a company, product, or service is ahead of the competition, speed is high. And while every company, product, or service strives to be a jaguar, even a jaguar has some steps to take. Competition Innovation Technology' Size can be represented as market share, revenue, or units sold, depending on the context.

Innovation 8

Innovation Franchising Maturity Technology 8

Harvard Business Review

OCTOBER 11, 2012

Professional sports franchises that have deteriorated have begun their comeback with better player training facilities and new or improved stadiums. A public school district went from last in its state to a leader in technology and student performance by first asking teachers for their wish lists.

Airlines 8

Airlines Franchising Audience Brainstorming 8

Great Leadership By Dan

APRIL 23, 2015

Successful products, services, strategies, and business models now have a shorter shelf-life than ever before in business history, which means that “innovate or die” is not just a cute bumper sticker; it’s a brutal reality of twenty-first century competition. Then they design solutions from the customer backward.

Innovation 120

Innovation Business Model Trends Franchising 120

Marshall Goldsmith

OCTOBER 14, 2013

More and more business customers have quit buying stand-alone products and have started buying integrated solutions. Many technologies, such as computers, copiers, fax machines, and other office equipment are rapidly converging. Several factors have helped accelerate the move to integrated solutions.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

APRIL 5, 2013

Everyone is familiar with the primary methods Gillette used to grow: It innovated via technology (with the Sensor, Mach 3, and Fusion razors), and in 2001 it formally expanded into the women''s leg shaving market with a new brand called Venus. The Gillette story clearly illustrates the simple math of Category Growth.

Price 8

Price Franchising Marketing Brand 8

Skip Prichard

JULY 29, 2019

And to be honest, it wasn’t hard to get people talking, and certain themes took shape very quickly: speed of service, restriction of access, rigidity of policies, complexity of technology, easy of process. Technology has dramatically changed our expectation of what fast, convenient and “broad selection” means.

Competitive Advantage 80

Competitive Advantage Short-term Policies Open-book 80

Harvard Business Review

OCTOBER 19, 2012

In the 1980s, I was part of the team that sold Sesame Street around the world — either licensed and broadcast in English or in locally adapted indigenous-language co-productions. I was curious to see how Sesame Workshop had continued to grow its operations over the years while remaining true to its mission to improve the lives of kids.

Globalization 8

Globalization Power Workshop Brand 8

Harvard Business Review

APRIL 1, 2016

In my more than three decades of experience, I have too often seen corporations or corporate trade associations advocate stunted provisions that only aim to promote narrow, short-term profitability without regard for competing legitimate values at issue such as equity or efficiency or safety or consumer protection.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

JANUARY 18, 2012

V changed the face of eye care on the planet, and he did it by owning the entire problem — providing community outreach, eye care, training, eye banks, research and the production of inexpensive but high-quality eye care supplies. If McDonald's can do it for hamburgers, why can't we do it for eye care?"

Self-aware 15

Self-aware Franchising Quality Globalization 15

Harvard Business Review

DECEMBER 9, 2010

That sort of money should allow you to open 10 new centers next year, not through franchising as you'd planned, but under your direct ownership and control. The director wasn't expecting her, but Gloria liked popping into the franchises unannounced to get an unvarnished view. Three million euros.". Hours were flexible.

Case Study 13

Case Study Franchising Health Care Follow-up 13

Harvard Business Review

DECEMBER 23, 2016

If you want to see how mobile technology can disrupt the very basics of business models and habits established over hundreds if not thousands of years, look at what’s happening in India. By July 2016, virtually every Indian had a mobile telephone and access to text messaging, primarily using 2G technology.

Strategy 8

Strategy Banking Venture Capitalist Bottom-up 8

Harvard Business Review

MAY 29, 2018

” But if you are the Ford Motor Company and face the prospect of investing billions in new technology while your century-old business model is overturned, you might first have a few questions. This van is currently being tested in London ahead of volume production in 2019. How are consumers going to react to all of this?

Business Model 8

Business Model Transportation ROI Metrics 8

Harvard Business Review

DECEMBER 18, 2017

In the age before the digital revolution, marketers used to tell customers about a product and then work through a traditional step-by-step purchase funnel. Real Madrid is one of the most recognized soccer franchises in the world. Real Madrid: winning the hearts and minds of 500 million dedicated fans. “It’s tribal.

Sports 8

Sports Brand Content Industry 8

Harvard Business Review

DECEMBER 8, 2011

Business System: Organizational models, software investment, proprietary process, franchise rights. So creating value today is not only about the quality of the product or service we deliver. Here, trust is a function of the brand messaging lining up with the consumer's actual interaction with the product or service.

Brand 15

Brand Hotels Reputation Franchising 15

Harvard Business Review

OCTOBER 3, 2011

This sort of behavior may appear outrageous, but I actually believe that the outlandish " fanboyism " inherent to the Apple experience is a well-designed piece of the product. The irrational behavior that Apple products provoke represents the piece of the product puzzle that only Apple has uncovered in the mobile-phone market.

Levitt 14

Levitt Succession Franchising Christensen 14

Harvard Business Review

AUGUST 19, 2013

IT professionals need to recognize and embrace the Serendipity Economy in order to better understand the impact of technology investments, improve employee engagement and drive business transformation. Microsoft provides productivity tools that create presentations quickly and efficiently. Technology investments work the same way.

CTO 8

CTO Franchising CIO Short-term 8

Harvard Business Review

FEBRUARY 1, 2013

We were eager to take this product to the disadvantaged communities who desperately needed it. Little did we know the time and capital it would require for us to get from a concept to a manufactured and clinically tested product — not to mention what it would take to build a distribution channel to sell our product.

NGO 8

NGO Venture Capitalist Entrepreneur Short-term 8

Harvard Business Review

MARCH 23, 2015

We’ve hit a point of acceleration in video and wearable technologies that provide us with information that we’ve never had in the past about how to optimize player performance. The NBA has a digital television product called League Pass, which can be live-streamed onto smart phones, tablets and other devices.

Price 8

Price Team Sports Franchising 8

Harvard Business Review

JUNE 18, 2012

Here, a model is the Campaign for Tobacco-Free Kids , which has accomplished much by persuading legislatures, judges, and regulatory authorities to make tobacco products harder and more expensive for young people to acquire. KaBoom does this to build playgrounds in needy neighborhoods. Earnings Generation. Stimulating Market Forces.

How To 15

How To Franchising ROI Entrepreneur 15

Harvard Business Review

FEBRUARY 10, 2012

These concerns get polite nods here and there but, mostly, serious Africans ignore them and firmly redirect the conversation back to private equity, or franchise deals, or something along those lines. The technology systems that undergird this effort are far-flung. Bottom line: Are you game or are you out?

Supply Chain 15

Supply Chain Globalization Politics Franchising 15

Harvard Business Review

APRIL 23, 2014

Whether a business had a single location, hundreds of franchises, or something in between, most customers would have a similar experience whenever they walked into a store: they’d be constrained by the same store hours, see the same products and prices, and walk through the same door(s) on the way in and out. Customers Technology'

Franchising 8

Franchising Metrics Download Technology 8

Harvard Business Review

JANUARY 29, 2013

Steve Jobs' revival of the company began with a decision to narrow product lines down to a handful, and its big product successes of recent years have all been defined to a large extent by what Jobs and Apple's designers decided to leave off. Of course, modern technology businesses have some other unique strategic characteristics.

Strategy 9

Strategy Porter Christensen Mauborgne 9

Harvard Business Review

JUNE 10, 2014

Its fortunes have been built upon its successes in pushing the technological frontier of the microprocessor. But its essential value proposition — a higher-performing, high-margin product — has not changed. It has built and defended its competitive position by reinforcing its Windows/Office franchise. None as far as I can tell.

Innovation 8

Innovation Disruptive Innovation Venture Capitalist Depreciation 8

Harvard Business Review

JUNE 6, 2017

While advances in health care in the developed world often emphasize new technologies, in developing lower- and middle-income countries simply expanding the reach of basic primary care services is crucial to improving health.

Development 8

Development Health Care Operations Quality 8