“EQ has quickly become a global movement that’s helping companies large and small rebuild trust internally to make its employees happier and more productive, which in turn impacts the overall ROI,” said Joshua Freedman, chief operating officer for Six Seconds and the chairman of NexusEQ, a global conference taking place this summer at Harvard. “We now know that these skills alone predict more than 50 percent of performance – which is more than can be said for IQ, or even for technical skills. Companies implementing EQ have stronger leaders and more committed employees, which turns into productivity, loyal customers and profit.”
EQ – Explained and In Practice
Just as the traditional idea of cognitive intelligence is measured by IQ, emotional intelligence tests create an EQ score. Though various working models of emotional intelligence exist, all recognize the importance of accurately assessing emotional data, then integrating and applying it effectively. The Six Seconds model of emotional intelligence structures these into a three-step process for putting EQ into action:
- Awareness is “Know Yourself” – accurately assessing emotional data
- Management is “Choose Yourself” – consciously selecting emotional response
- Direction is “Give Yourself” – purposefully applying emotion toward significance
Among the benefits that organizations have reported:
- EQ has twice the power of IQ to predict overall performance
- High EQ salespeople at L’Oreal achieved $2.5 million more in sales
- An EQ initiative at Sheraton helped increase the hotel chain’s market share by nearly 25 percent
- The U.S. Air Force is using EQ to screen para-rescue jumpers to save $190 million
- Higher EQ managers in a major restaurant chain created 34 percent greater annual profit growth
(Source: The Business Case for Emotional Intelligence)
NexusEQ Conference
The seventh NexusEQ conference will take place at Harvard University from June 24-26, and will feature more than 80 experts sharing examples of how emotional intelligence is creating a positive impact around the world.
According to Freedman, the goal of the conference is to help leaders learn how to leverage the science and practice of emotional intelligence to improve prosperity and well-being in the workplace and community. More than 300 participants will have the opportunity to collaborate with some of the world’s best neuroscientists, authors and experts on emotion, learning and business to begin incorporating EQ into their lives and business practices.
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