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Leadership Lessons in Classlessness and Class

Next Level Blog

Apparently, Cleveland Cavaliers owner Dan Gilbert thought the same thing because it wasn’t long before he had posted a scathing open letter to the Cavs’ fans on the team’s official web site. In contrast to the seedy and classless drama engineered by James and Gilbert, this weekend marked the passing of Bob Sheppard.

Class 135
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When Rising Revenue Spells Trouble

Harvard Business Review

For example, back in early 2005, I and my colleague Clark Gilbert (now the CEO of Deseret News and Deseret Digital) ran a workshop for 100 top executives in the U.S. One of the most frequent challenges we observe in the field is that companies tend to radically underestimate the threat that disruptive change poses to their business.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Phil Gilbert , general manager of IBM Design: “In design thinking, you need to listen to the people doing the job, while in continuous delivery you don’t need to talk to users; you just monitor what they do on the web.” To the engineers, the design thinking process seemed like a return to the Waterfall method.